Ask AI
— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalHow do I reset or factory restore the air conditioner when the remote control doesn't work?
Press and hold the Power button on the indoor unit for 10 seconds until the LED flashes red. This procedure clears all settings and returns the device to its factory defaults.
What should I do if I smell burning while using my air conditioner?
Turn off your unit immediately, unplug it from power, and contact an authorized service provider. Do not attempt to fix this issue yourself.
How can I clean the indoor unit safely?
First turn off the air conditioner system and disconnect its power supply. Use a soft, dry cloth or a dampened one with warm soapy water to wipe it down. Avoid using chemicals, hot water, or solvents that could damage the surface.
What should I do if my air conditioner displays “nF” on the LED after being used?
'nF' indicates it's time to replace your air filter. After this reminder, press the LED button on your remote control four times or use the manual control button three times to reset.
What does error code E0 mean and how do I fix it?
'E0' is a system error that could resolve itself after waiting for about ten minutes. If the problem continues, disconnect the power, then reconnect and turn on your unit again. Contact customer support if the issue persists.
What is the AUTO restart feature and how does it work?
The Auto-Restart function enables your unit to resume its previous settings automatically once power has been restored after losing power supply. Refer to the Remote Control Manual for more details.
Full Manual
20 pages
EN
USER'S MANUAL
KITE
SERIES
ASH-09AIK, ASH-13AIK ASH-18AIK, ASH-24AIK
########## “Original instructions”
IMPORTANT NOTE: Read this manual carefully before installing or operating your new air conditioning unit. Make sure to save this manual for future reference.
Table of Contents
#### Owner’s Manual
Safety Precautions .............................................04 Unit Specifications and Features ........06
SAFETY FIRST
#### Manual Operation (Without Remote)
##### 2
....................................... 11
Care and Maintenance .................................................................. 12 Troubleshooting ........................................................................................... 14 European Disposal Guidelines ............................................. 185
Safety Precautions
Read Safety Precautions Before Installation
Incorrect installation due to ignoring instructions can cause serious damage or injury. The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION.
WARNING
CAUTION
This symbol indicates that ignoring instructions may cause death or serious injury.
This symbol indicates that ignoring instructions may cause moderate injury to your person, or damage to your appliance or other property.
####### WARNING
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
########### INSTALLATION WARNINGS
########### WARNINGS FOR PRODUCT USE
########### ELECTRICAL WARNINGS
########### CLEANING AND MAINTENANCE WARNINGS
CAUTION
Unit Specifications and Features
####### Unit Parts
Air Filter (pull out)
Front Panel
Louver
Display window
Power Cable (Some Units)
Remote Control
Remote Holder (Some Units)
“ ” for 3 seconds when:
“ ” for 3 seconds when:
“ ” when anti-cold air feature is turned on
“ ” when defrosting
“ ” when unit is self-cleaning “ ” when freeze protection is turned on “ ” when WIFI Control feature is activated(some units)
“ ”
,
When ECO function(some units) is activated, the illuminates gradually one by one as --
,
-- --set temperature-- ...... in one second interval.
Display Code Meanings
NOT E:
A guide on using the infrared remote is not included in this literature package.
In other modes, the unit will display your temperature setting.
In Fan mode, the unit will display the room temperature.
####### Achieving Optimal Performance
Optimal performance for the COOL, HEAT, and DRY modes can be achieved in the following temperature ranges. When your air conditioner is used outside of these ranges, certain safety protection features will activate and cause the unit to perform less than optimally.
####### Inverter Split Type
| |COOL mode|COOL mode|HEAT mode|DRY mode| |---|---|---|---|---| |Room Temperature|17°C - 32°C (63°F - 90°F)|0°C - 30°C (32°F - 86°F)|0°C - 30°C (32°F - 86°F)|10°C - 32°C (50°F - 90°F)| |Outdoor Temperature|0°C - 50°C (32°F - 122°F)|-15°C - 30°C (5°F - 86°F)|-15°C - 30°C (5°F - 86°F)|0°C - 50°C (32°F - 122°F)| |Outdoor Temperature|-15°C - 50°C (5°F - 122°F) (For models with low temp. cooling systems.)|-15°C - 30°C (5°F - 86°F)|-15°C - 30°C (5°F - 86°F)|0°C - 50°C (32°F - 122°F)|
####### Fixed-speed Type
FOR UNITS WITH AUXILARY ELECTRIC HEATER
When outside temperature is below 0°C
(32°F ), we strongly recommend keeping the unit plugged in at all timers to ensure smooth ongoing performance.
COOL mode HEAT mode DRY mode
Room Temperature 17°-32°C (63°-90°F) O°-30°C (32°-86°F) 10°-32°C (50°-90°F)
|Outdoor Temperature|18°-43°C (64°-109°F)|-7°-24°C (19°-75°F)|11°-43°C (52°-109°F)| |---|---|---|---| |Outdoor Temperature|-7°-43°C (19°-109°F) (For models with low-temp cooling systems)|-7°-24°C (19°-75°F)|18°-43°C (64°-109°F)| |Outdoor Temperature|18°-52°C (64°-126°F) (For special tropical models)|-7°-24°C (19°-75°F)|18°-52°C (64°-126°F) (For special tropical models)|
########### To further optimize the performance of your unit, do the following:
For a detailed explanation of each function, refer to the Remote Control Manual.
####### Other Features
For a detailed explanation of your unit’s advanced functionality (such as TURBO mode and its self-cleaning functions), refer to the
condensed water and prevent mildew growth.
Remote Control Manual.•Mute Operation (some units) Press the LED button on the remote control can turn off the indoor screen display, and also turn off the air conditioner buzzer, which create a comfortable and quiet environment.
NOTE ON ILLUSTRATIONS Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be slightly different. The actual shape shall prevail.
•
Setting Angle of Air Flow
########### Setting vertical angle of air flow
While the unit is on, use the SWING /DIRECT button to set the direction (vertical angle) of airflow.
Setting horizontal angle of air flow
The horizontal angle of the airflow must be set manually. Grip the deflector rod (See Fig.2.3) and manually adjust it to your preferred direction. For some units, the horizontal angle of the airflow can be set by remote control. please refer to the Remote Control Manual.
########### NOTE ON LOUVER ANGLES
When using COOL or DRY mode, do not set louver at too vertical an angle for long periods of time. This can cause water to condense on the louver blade, which will drop on your floor or furnishings. (See Fig. 2.2 )
When using COOL or HEAT mode, setting the louver at too vertical an angle can reduce the performance of the unit due to restricted air flow.
Do not move louver by hand. This will cause the louver to become out of sync. If this occurs, turn off the unit and unplug it for a few seconds, then restart the unit. This will reset the louver.
############## Range
############# Caution: Do not keep louver at too vertical an angle for long periods of time. This can cause water condensation to drip on your furnishings.
Fig. 2.2
####### CAUTION
Do not put your fingers in or near the blower and suction side of the unit. The high-speed fan inside the unit may cause injury.
Deflector rod
| | | |---|---| | | |
| | | |---|---| | | |
| | | |---|---| | | |
The louver can be taken down by releasing the lock block.
Fig. 2.3
•
########### Sleep Operation
The SLEEP function is used to decrease energy use while you sleep (and don’t need the same temperature settings to stay comfortable). This function can only be activated via remote control.
Press the SLEEP button when you are ready to go to sleep. When in COOL mode, the unit will increase the temperature by 1°C (2°F) after 1 hour, and will increase an additional 1°C (2°F) after another hour. When in HEAT mode, the unit will decrease the temperature by 1°C (2°F) after 1 hour, and will decrease an additional 1°C (2°F) after another hour.
It will hold the new temperature for 7 hours, then the unit will turn off automatically.
Note: The SLEEP function is not available in FAN or DRY mode.
###### SLEEP Operation
+/- 1 C/2 F
######### +/- 1 C/2 F
Set temperature
7 hours timer off
1hr 1hr
Saving energy during sleep
Fig. 3.1
Manual Operation (Without Remote)
####### How to operate your unit without the remote control
In the event that your remote control fails to work, your unit can be operated manually with the MANUAL CONTROL button located on the indoor unit. Note that manual operation is not a long-term solution, and that operating the unit with your remote control is strongly recommended.
########### BEFORE MANUAL OPERATION
Unit must be turned off before manual operation.
To operate your unit manually:
####### CAUTION
The manual button is intended for testing purposes and emergency operation only. Please do not use this function unless the remote is lost and it is absolutely necessary. To restore regular operation, use the remote control to activate the unit.
Manual control button
####### Cleaning Your Indoor Unit
####### BEFORE CLEANING OR MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER SYSTEM AND DISCONNECT ITS POWER SUPPLY BEFORE CLEANING OR MAINTENANCE.
####### CAUTION
Only use a soft, dry cloth to wipe the unit clean. If the unit is especially dirty, you can use a cloth soaked in warm water to wipe it clean.
####### Cleaning Your Air Filter
A clogged air conditioner can reduce the cooling efficiency of your unit, and can also be bad for your health. Make sure to clean the filter once every two weeks.
Care and Maintenance
Filter Tab
Fig. 5.1
####### CAUTION
Do not touch air freshening (Plasma) filter for at least 10 minutes after turning off the unit.
####### CAUTION
####### Maintenance – Long Periods of Non-Use
If you plan not to use your air conditioner for an extended period of time, do the following:
Clean all filters
Turn on FAN function until unit dries out completely
####### Air Filter Reminders (Optional) Air Filter Cleaning Reminder
After 240 hours of use, the display window on the indoor unit will flash “CL.” This is a reminder to clean your filter. After 15 seconds, the unit will revert to its previous display.
To reset the reminder, press the LED button on your remote control 4 times, or press the MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “CL” indicator will flash again when you restart the unit.
########### Air Filter Replacement Reminder
After 2,880 hours of use, the display window on the indoor unit will flash “nF.” This is a reminder to replace your filter. After 15 seconds, the unit will revert to its previous display.
To reset the reminder, press the LED button on your remote control 4 times, or press the MANUAL CONTROL button 3 times. If you don’t reset the reminder, the “nF” indicator will flash again when you restart the unit.
####### CAUTION
Turn off the unit and disconnect the power
Remove batteries from remote control
####### Maintenance – Pre-Season Inspection
After long periods of non-use, or before periods of frequent use, do the following:
Check for damaged wires Clean all filters
Check for leaks Replace batteries
| | | |---|---|
Make sure nothing is blocking all air inlets and outlets
Troubleshooting
####### SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately!
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AUTHORIZED SERVICE PROVIDER IMMEDIATELY!
####### Common Issues
The following problems are not a malfunction and in most situations will not require repairs.
|Issue|Possible Causes| |---|---| |Unit does not turn on when pressing ON/OFF button|The Unit has a 3-minute protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off.| |The unit changes from COOL/HEAT mode to FAN mode|The unit may change its setting to prevent frost from forming on the unit. Once the temperature increases, the unit will start operating in the previously selected mode again.| |The unit changes from COOL/HEAT mode to FAN mode|The set temperature has been reached, at which point the unit turns off the compressor. The unit will continue operating when the temperature fluctuates again.|
|The indoor unit emits white mist|In humid regions, a large temperature difference between the room’s air and the conditioned air can cause white mist.| |Both the indoor and outdoor units emit white mist|When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the defrosting process.|
|Issue|Possible Causes| |---|---| |The indoor unit makes noises|A rushing air sound may occur when the louver resets its position.| |The indoor unit makes noises|A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit’s plastic parts.| |Both the indoor unit and outdoor unit make noises|Low hissing sound during operation: This is normal and is caused by refrigerant gas flowing through both indoor and outdoor units.| |Both the indoor unit and outdoor unit make noises|Low hissing sound when the system starts, has just stopped running, or is defrosting: This noise is normal and is caused by the refrigerant gas stopping or changing direction.| |Both the indoor unit and outdoor unit make noises|Squeaking sound: Normal expansion and contraction of plastic and metal parts caused by temperature changes during operation can cause squeaking noises.| |The outdoor unit makes noises|The unit will make different sounds based on its current operating mode.| |Dust is emitted from either the indoor or outdoor unit|The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is turned on. This can be mitigated by covering the unit during long periods of inactivity.| |The unit emits a bad odor|The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations.| |The unit emits a bad odor|The unit’s filters have become moldy and should be cleaned.| |The fan of the outdoor unit does not operate|During operation, the fan speed is controlled to optimize product operation.| |Operation is erratic, unpredictable, or unit is unresponsive|Interference from cell phone towers and remote boosters may cause the unit to malfunction.
In this case, try the following:
• Disconnect the power, then reconnect.
• Press ON/OFF button on remote control to restart operation.
|
############ NOTE: If problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit malfunction as well as your model number.
####### Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
|Problem|Possible Causes|Solution| |---|---|---| |Poor Cooling Performance|Temperature setting may be higher than ambient room temperature|Lower the temperature setting| |Poor Cooling Performance|The heat exchanger on the indoor or outdoor unit is dirty|Clean the affected heat exchanger| |Poor Cooling Performance|The air filter is dirty|Remove the filter and clean it according to instructions| |Poor Cooling Performance|The air inlet or outlet of either unit is blocked|Turn the unit off, remove the obstruction and turn it back on| |Poor Cooling Performance|Doors and windows are open|Make sure that all doors and windows are closed while operating the unit| |Poor Cooling Performance|Excessive heat is generated by sunlight|Close windows and curtains during periods of high heat or bright sunshine| |Poor Cooling Performance|Too many sources of heat in the room (people, computers, electronics, etc.)|Reduce amount of heat sources| |Poor Cooling Performance|Low refrigerant due to leak or long-term use|Check for leaks, re-seal if necessary and top off refrigerant| |Poor Cooling Performance|SILENCE function is activated|SILENCE function can lower product performance by reducing operating frequency. Turn off SILENCE function.|
|Problem|Possible Causes|Solution| |---|---|---| |The unit is not working|Power failure|Wait for the power to be restored|
|The unit is not working|The power is turned off|Turn on the power| |The unit is not working|The fuse is burned out|Replace the fuse| |The unit is not working|Remote control batteries are dead|Replace batteries| |The unit is not working|The Unit’s 3-minute protection has been activated|Wait three minutes after restarting the unit| |The unit is not working|Timer is activated|Turn timer off| |The unit starts and stops frequently|There’s too much or too little refrigerant in the system|Check for leaks and recharge the system with refrigerant.| |The unit starts and stops frequently|Incompressible gas or moisture has entered the system.|Evacuate and recharge the system with refrigerant| |The unit starts and stops frequently|The compressor is broken|Replace the compressor| |The unit starts and stops frequently|The voltage is too high or too low|Install a manostat to regulate the voltage| |Poor heating performance|The outdoor temperature is lower than 7°C (44.5°F)|Use auxiliary heating device| |Poor heating performance|Cold air is entering through doors and windows|Make sure that all doors and windows are closed during use| |Poor heating performance|Low refrigerant due to leak or long-term use|Check for leaks, re-seal if necessary and top off refrigerant| |Indicator lamps continue flashing|The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact your nearest customer service center.|The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact your nearest customer service center.| |Error code appears in the window display of indoor unit:
• E0, E1, E2…
• P1, P2, P3…
• F1, F2, F3…
|The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact your nearest customer service center.|The unit may stop operation or continue to run safely. If the indicator lamps continue to flash or error codes appear, wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact your nearest customer service center.|
############ NOTE: If your problem persists after performing the checks and diagnostics above, turn off your unit immediately and contact an authorized service center.
######## NOTE CONCERNING PROTECTION OF ENVIRONMENT
This product must not be disposed of via normal household waste after its service life, but must be taken to a collection station for the recycling of electrical and electronic devices. The symbol on the product, the operating instructions or the packaging indicate such disposal procedures.
The materials are recyclable in accordance with their respective symbols. By means of re-use, material recycling or any other form of recycling old appliances you are making an important contribution to the protection of our environment. Please ask your local council where your nearest disposal station is located.
######## INFORMATION CONCERNING USED REFRIGERANT MEDIUM
This unit is containing fluorinated gases included in the Kyoto protocol. The maintanance and the liquidation must be carried out by qualified personel. Type of refrigerant: R410A The composition of the cooling medium R410A: (50% HFC-32, 50% HFC-125) The quantity of the refrigerant: please see the unit label. The value GWP: 2088 GWP = Global Warming Potential
In case of quality problem or other please contact your local supplier or authorized service center. Emergency number: 112
######## PRODUCER
Producer: SINCLAIR CORPORATION Ltd., 1-4 Argyll St., London W1F 7LD, UK, www.sinclair-eu.com This product was manufactured in China (Made in China).
######## REPRESENTATIVE, TECHNICAL SUPPORT
NEPA spol. s r.o. Purky ova 45 612 00 Brno Czech Republic
Tel.: +420 541 590 140 Fax: +420 541 590 124 www.nepa.cz [email protected]
