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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalHow do I install and set up the ambie AM-TW01 using the app?
Install the ambie app from the QR code or your device's app store. Open it to configure settings such as equalizer adjustments and button controls. Follow steps ① through ③ in the manual for Bluetooth pairing: open the case, turn on the Bluetooth of your device, choose 'ambie AM-TW01' in the list for pairin.
How do I pair the ambie AM-TW01 with my smartphone?
Open the case to turn on the earcuffs and make sure one of them is blinking. Activate Bluetooth on your phone, then select 'ambie AM-TW01' from the list of available devices.
What are the steps for wearing the ambie AM-TW01?
Hold the earcuff with one hand, press your ear slightly, and insert it like an earmuff from above the ear to adjust it to the best listening level. Remember that the smaller 'ear' part should be in front.
How do I control basic functions on ambie AM-TW01 using the buttons?
Press the button once for play/pause or answer/end calls. Press twice to go back and forward songs. Hold right button for volume up; hold left button for volume down.
What should I do if ambie AM-TW01 does not pair successfully?
Ensure Bluetooth is turned on your phone, remove any other paired devices temporarily, and follow the pairing instructions carefully. Check that there are no obstructions interfering with the connection.
How do I perform a factory reset of ambie AM-TW01?
Press and hold the Power button for 10 seconds until the LED flashes red. Remove all settings and resets them to their original state, requiring re-pairing with devices.