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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalHow do I install a wall mount for my TV?
The installation should be done by a qualified installer due to safety reasons. If you choose to mount it yourself, follow the provided instructions and note that mounting must be securely fixed to the wall using appropriate fixings suitable for your surface material (Page 9-10).
What are the setup requirements during initial installation?
Ensure your outlet voltage matches the product rating label, use cabinets or stands recommended by Blaupunkt to safely support the TV and follow the on-screen setup wizard for pairing Bluetooth remotes (Page 5-15).
How do I update software if the subtitles issue persists?
If subtitles persist, you may require a software update. For this and other issues requiring professional attention, contact customer support for further guidance (Page 35).
How do I change my network settings?
To access Network & Internet settings: Select Profile Icon > Settings > then Network & Internet. Follow the onscreen prompts to adjust Wi-Fi or other connection methods (Page 28).
How do I pair a Bluetooth remote control?
To pair your Bluetooth remote: Press SETTINGS Icon > Select 'REMOTES & ACCESSORIES' > Select 'PAIR ACCESSORY'. Follow the onscreen instructions to finish pairing (Page 23).
What are some safety guidelines for installation?
Do not mount the TV near unstable furniture, ensure it is securely anchored to prevent toppling. Do not place it on high surfaces without securing both support and product (Page 4-5).
Full Manual
36 pages
Instruction Manual
32’’ QLED Full HD Smart TV - Google TV - BP320FSG98
CONTENTS
General Safety 4 Installation 8
Wall Mounting Instructions 9 Controls and Connections 10 Remote Control 12 Initial Setup 15 Wi-Fi 17 Google 17 Acceptance - Terms of Service 18 Google Assistant Setup 19 Date & Time 21 Channel Installation 21 Google TV™ 22
Dashboard 23 Google Assistant 24 MENU 25
Picture 26 Sound 27 System 28 About 29
Parental Control 30 PVR (Personal Video Recording) 31 FAQs 32 Specifications 34 Customer Helpline Last Page
GENERAL SAFETY
Read this manual thoroughly before you start using the TV. Store this manual, the completed warranty card, your receipt and the product packaging. The safety precautions instructions reduces the risk of fire, electric shock and injury when correctly complied to.
Please follow all instructions and take notice of all warnings.
|The lightning flash with symbol within the triangle is intended to warn you of a non-insulated dangerous voltage in the product’s enclosure that could be of sufficient magnitude to generate a risk of electric shock to persons.
The exclamation point within the triangle is intended to warn you to the presence of important operating and maintenance instructions in the documents included with the product.
The cover (or back) of the unit should not be removed to prevent risk of electric shock. This unit must be serviced by a qualified service personnel only.
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|The lightning flash symbol within the triangle is intended to warn you of non-insulated dangerous voltage the product’s enclosure that could be of sufficient magnitude to generate a risk of electric shock to persons.
• Using Cabinets or stands recommended by the manufacturer of the television.
• Only using furniture that can safely support the Products.
• Ensure the Product is not overhanging the edge of the supporting furniture.
• Do not place the product on a high furniture without securing both the furniture and the product to a stable support.
• Do not place the product on cloth or other conductive materials.
• Warn children of the dangers of climbing on furniture to reach the television or its controls and to call for an adult to assist.
IMPORTANT INFORMATION| |---|
|• Do not expose this appliance to rain or moisture as it may result in fire or an electric shock hazard
• Do not tamper or change or modify the product in any way.
• Only use Accessories outlined and recommended by the manufacturer.
• Please do not expose the product to splashing or water contact
• Please do not place any object on top of the product including objects filled with liquids such as vases.
• Danger of explosion if battery is incorrectly placed. Replace with same or equivalent type.
IMPORTANT INFORMATION| |---|
Installation Please follow instruction when installing this product in accordance with the instruction manual. This product must be positioned in a sufficiently stable location, it can be potentially hazardous due to falling and can cause injury, particularly to children if it positioned incorrectly.
|If a television is not positioned in a sufficiently stable location, it can be potentially hazardous due to falling. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
• Using cabinets or stands recommended by the manufacturer of the television.
• Only using furniture that can safely support the television.
• Ensuring the television is not overhanging the edge of the supporting furniture.
• Not placing the television on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television to a suitable support.
• Not standing the television on cloth or other materials placed between the television and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television or its controls.
It is STRONGLY RECOMMENDED that you ANCHOR this product. Toppling furniture and TV’s can cause serious injury or death.
TO HELP AVOID ANY SERIOUS OR FATAL INJURY, WE STRONGLY RECOMMEND THAT THIS PRODUCT BE PERMANENTLY FIXED TO THE WALL OR OTHER SUITABLE SURFACE. FIXING DEVICES ARE NOT INCLUDED SINCE DIFFERENT SURFACE MATERIALS REQUIRE DIFFERENT ATTACHMENTS. PLEASE SEEK PROFESSIONAL ADVICE IF YOU ARE IN DOUBT WHAT FIXING DEVICE TO USE.
WARNING!| |---|
Please make sure upon positioning this product, the place is:
This symbol indicates that the appliance has double insulation between the dangerous mains voltage and the parts accessible to the user. In the event of repairs use only identical spare parts.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
INSTALLATION
Install the stand as described below, or if you want to mount it to a wall, please contact a professional installer. Please ensure the TV is not plugged into the wall socket and furthermore we recommend to get another person to assist in the following task.
######## Attaching the stand
CAUTION! Do not apply excessive force as this may damage the screw holes.
INSTALLATION (CONT.)
Wall-Mounting Instructions Please ensure the TV is not plugged into the wall socket and furthermore we recommend to get another person to assist in the following task.
• We recommend you use a professional installer as we assume no liability for any eventual damage to the product or injury to yourself if you mount the TV on your own.
BACK OF TV VESA PATTERN: 200 (w) x 100 (h) mm
NOTE: If you are wall-mounting the TV, this should be done by a qualified installer.
UP/ CHANNEL UP
OK/SELECT
VOLUME UPVOLUME DOWN
DOWN/ CHANNEL DOWN
SIDE PORTS
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1 2 3 4
BOTTOM PORTS
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5 6 7 8 9 10
USB connection Insert a USB storage device into the USB port to record, playback of video/music/photo.
#### REMOTE CONTROL
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2
1
4
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3
5
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11
10
12
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15
#### REMOTE CONTROL
REMOTE CONTROL (CONT.)
########## Using the Remote Control
How to open back of remote control to replace batteries Place/Replace the batteries making sure that the 2x AAA batteries (included) polarities (+/-) match the battery compartment polarities (+/-).
INITIAL SETUP
For the first initial setup, on screen setup wizard will guide you through setting up your TV. Please follow according to onscreen guide to setup your TV correctly.
Be sure to follow the below prompts to pair your Bluetooth remote control. After the pairing is successful, you can now operate the TV.
Press BACK and HOME buttons on RC at the same time for 3 seconds to enter pairing mode.
Use the buttons to select system language, then press OK/SELECT to confirm.
Select CORRECT country you are located in otherwise Google TV will not work correctly.
INITIAL SETUP (Cont.)
At the Initial Setup you will be asked whether you want to setup your Google TV now or just proceed with basic setup of scanning your live DTV Channels.
If you want to SKIP Google TV Setup steps - SELECT “SET UP BASIC TV” and proceed to page 21 DATE & TIME
If you select “SET UP GOOGLE TV” please follow the below instructions below:
WI-FI
Select your home Wi-Fi network and enter in the password to start connection process. Once successfully connected you will proceed to the next step.
To have access and to download applications from Google Play, you must sign in with a Google Account. Once you open Google Play, you will be prompted to sign in or create a new account.
ACCEPTANCE - TERMS OF SERVICE
By accepting the Google Terms of Service to improve the product experience, Select “ACCEPT” to proceed with this condition.
GOOGLE ASSISTANT SETUP
Now starts the process of setting up your Google Assistant to work best for you. Please select Continue to start this process.
For the best experience with Google Assistant, please select “Allow” for Google Assistant to share requests with your TV’s Installed apps.
Without this permission, Google Assistant may not be bale to find all the content from your TV’s Apps.
GOOGLE ASSISTANT SETUP (CONT.)
If you have select “Allow” in the previous step, content recommendations can now be provided to you.
DATE & TIME
Select the country you are using the device in with the directional buttons.
Channel Installation
Make sure to select “ANTENNA” to scan for channels using antenna cable.
|NOTE: Please make sure Antenna (RF) cable is plugged into the TV port located on back of TV.| |---|
GOOGLE TV
Once you have completed initial setup, you will now enter the Google TV home screen.
GOOGLE TV (CONT.)
3 4 6 7521
8
GOOGLE ASSISTANT
Do more on your TV with your voice. Press the Google Assistant button on your remote to quickly search 400,000+ movies and shows, get recommendations to match your mood, control smart home devices, and more.
What’s the weather today?
Ask Google to search for the latest blockbuster, stream shows, or open multiplayer games. Have it dim the lights by connecting smart home devices. Manage tasks and see your calendar. Or ask it questions and see the answers on your TV.
“What’s the weather today?”
SETTINGS MENU
To access SETTINGS menu:
######### SETTINGS AVAILABLE ARE:
PICTURE MENU
To access PICTURE menu:
SOUND MENU
To access SOUND menu:
SYSTEM MENU
To access SYSTEM menu:
ABOUT MENU
To access ABOUT menu:
PARENTAL CONTROL
To access PARENTAL CONTROL menu,
From here you have the option to select and create a new password to lock the channels you want to lock.
Note: please make sure to store/save password somewhere you can access at a later date. Forgetting password, you may need to factory reset TV to use again.
PVR (PERSONAL VIDEO RECORDER)
To access RECORDING menu, (PVR)
IMPORTANT - You must have a USB Drive inserted into the USB Port of the TV to in order to use any of these “RECORD” functions. (Must be FAT32 format)
FAQS
GENERAL PROBLEMS WITH TV SET
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FAQS (Cont.)
TURN OFF SUBTITLES ON LIVE TV? To turn off subtitles on your Android TV, while watching Live TV:
Once all options for subtitle are switched off, then you can exit and continue watching Live TV!
If the Subtitle persists to appear, you may need a software update or for further assistance please contact our customer support centre.
MY REMOTE CONTROL ISN’T PAIRING WITH MY ANDROID TV? If your remote control is not pairing or becomes disconnected, please reconnect it and pair it again in the Settings menu:
If it doesnt connect, try the process again until it pairs, otherwise contact our call centre.
NOTE: NOTE: You can still use your remote control without pairing. However, Google Assistant will not be available until the remote control is paired.
ANDROID TV REMOTE CONTROL - APP If you want to control your TV via your smart device. Search for: “Android TV remote control” app and download. Once following prompts to connect your smart device to your Android TV, you will then be able to control your TV from your smart phone.
SPECIFICATIONS
|Operating System|Google TV™|Google TV™| |---|---|---| |Resolution|1920 x 1080|1920 x 1080| |Display Colours|16.7 Million|16.7 Million| |Contrast ratio:|5000 : 1|5000 : 1| |Aspect Ratio|16 : 9|16 : 9| |Refresh Rate|60Hz|60Hz| |ETHERNET / WiFi|Yes/802.11 a/b/g/n/ac|Yes/802.11 a/b/g/n/ac| |Multimedia Playback Format under USB Mode|Movie: MPEG, TS, TRP, TP, MP4, MOV, 3GP, AVI, MKV, ASF, FLV, WEBM|Movie: MPEG, TS, TRP, TP, MP4, MOV, 3GP, AVI, MKV, ASF, FLV, WEBM| |Multimedia Playback Format under USB Mode|Music: MPEG1, MPEG2, VORBIS, LPCM, FLAC|Music: MPEG1, MPEG2, VORBIS, LPCM, FLAC| |Multimedia Playback Format under USB Mode|Photo: JPEG, BMP, PNG, GIF|Photo: JPEG, BMP, PNG, GIF| |Power Source|100-240V ~ 50/60Hz|100-240V ~ 50/60Hz| |Power Consumption|48W|48W| |USB|5V --- max. 500mA
|5V --- max. 500mA
| |Dimensions|With stand: 715.7 (w) × 180.8 (d) × 464.1 (h) mm|With stand: 715.7 (w) × 180.8 (d) × 464.1 (h) mm| |Dimensions|Without stand: 715.7 (w) × 83.8 (d) × 430.1 (h) mm|Without stand: 715.7 (w) × 83.8 (d) × 430.1 (h) mm| |Weight|Net: 3.9 kg|Net: 3.9 kg| |Weight|Gross: 5.1 kg|Gross: 5.1 kg| |Accessories|1 x Instruction Manual|2 x AAA Batteries| |Accessories|1 x Remote Control|2 x TV Stand ( Left and Right)| |Accessories|1 x Warranty Card|Screws (For TV Stand)|
NOTE: This document is for reference only, the operation interface is subject to the TV software.
CUSTOMER SUPPORT: [email protected] 02 8279 8606
DISTRIBUTED BY: Ayonz Pty Ltd