What should I do if my child restraint has been in a crash?
Do not use this child restraint if it has been involved in a crash — it must be replaced. Additionally, do not use the seat if it is damaged, broken, or missing parts. Contact Evenflo at 1-800-233-5921 for further assistance or replacement information. (Page 8)
From the official Evenflo Symphony All In One Car Seat manual, page 8
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