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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
9 totalHow do I clean the inner pot of the Green Life GO Grains?
The inner pot, inner cover, and all accessories are top-rack dishwasher safe. If not using a dishwasher, wash with warm soapy water, rinse and dry thoroughly before reassembling for next use.
What safety precautions should I follow when operating the Green Life GO Grains?
Do not touch hot surfaces or cover steam vent on top of rice cooker as it is extremely hot and may cause scalding. Always use provided inner pot and ensure outside of pot is dry before placing inside the cooker.
What actions should I take if my Green Life GO Grains malfunctions or is damaged?
Return the unit to an authorized service facility for examination, repair, or adjustment. Do not attempt to modify or open the cooker.
Is there a warranty on the Green Life GO Grains and what does it cover?
The product is covered by a limited two-year warranty against defects in materials and workmanship, starting from the date of purchase. The Cookware Company (USA), LLC will either repair or replace the product if defective during this period.
How do I set the delay timer for later cooking?
Press 'Delay Timer', use + or - buttons to adjust desired start time (1-24 hours), then press Menu to select your preferred function and Start to commence.
What are the power requirements for operating the Green Life GO Grains?
The appliance must be used with a 120V AC outlet. It should never be on an overloaded electrical circuit or plugged into unauthorized extension cords.
Full Manual
12 pages

INSTRUCTION BOOKLET CUSTOMER SERVICE 1-877-926-6526
IMPORTANT SAFEGUARDS
Basic safety precautions should always be followed when using electrical appliances, including the following:
SAVE THESE INSTRUCTIONS Extension cord:
Polarized Plug This appliance has a polarized plug (one blade is wider than the other); follow the instructions below: To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
Hello!
##### Welcome to the GreenLife™ family!
We’re dedicated to making every meal a little fresher, a little healthier,
and a little better. From our healthy ceramic nonstick cookware to our
time-saving appliances, our eyecatching products bring a pop of color and style to your kitchen so you can truly make any meal your
own. We hope your purchase gives you a fresh new approach to healthy meals. Enjoy!
CONTENTS
Important Safeguards .......................... 2 About GreenLife ................................... 3 Before Use ............................................ 4 Parts...................................................... 4 Control Panel ........................................ 5 Operation .............................................. 6 Tips ....................................................... 7 Cleaning ................................................ 7 Warranty ............................................... 8
PARTSBEFORE USE:
USING YOUR GO GRAINS RICE & GRAINS COOKER
A.
B.
C.
D.
E.
NOTE: Do not use harsh abrasive cleaners, scouring pads or products that are not considered safe to use on nonstick coatings. If washing in the dishwasher, a slight discoloration to the inner pot and accessories may occur. This is cosmetic only and will not affect performance.
THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY.
H. I. J.
#### CONTROL PANEL
####### 1. Keep Warm/Stop
####### 2. Delay Timer
Press Delay Timer to delay the start of your cooker cycle. The unit will only start to cook after the countdown is complete. Use + and - to increase or decrease the desired start time, in increments of 30 minutes. Delay can be from 1 - 24 hours.
####### Option One

Press menu button to scroll through preset functions, White Rice, Brown Rice, Quinoa, Steel Cut Oats. Indicator light shows which function is selected. Press start if cooking time is okay. Use + and - if you want to adjust time.
#### OPERATION
####### MEASURE THE RICE WITH LEVEL SCOOPS. DON’T OVERFILL.
Use the provided measuring cup or your own measuring cup for dry ingredients (white rice, brown rice, steel cut oats and quinoa). Use the measuring line on the removable bowl for water level. (Measurements are based on measuring cup provided. Ok to use your own.)
| | |
|---|---| | | | | | |
###### NOTE
| | | |---|---| | | |
|Function|Rice/Grain Amount|Water Amount|Default Time|Cooking Time| |---|---|---|---|---| |White Rice|1 Cup
2 Cup
|Line 1
Line 2
|40 Minutes|25-60 Minutes| |Brown Rice|1 Cup 11/2 Cup|Line 1 Line 11/2|70 Minutes|50-90 Minutes| |Quinoa|1/2 Cup|1 Cup|30 Minutes|20-40 Minutes| |Steel Cut Oats|1 Cup|21/2 Cup|25 Minutes|20-40 Minutes|
#### TIPS
+ or - control. Please defer to cooking time in chart.
#### CLEANING
####### BEFORE RETURNING YOUR GREENLIFE PRODUCT
If you are experiencing problems with your GreenLife Go Grains! Rice & Grain Cooker, we suggest that you call GreenLife customer service at 1-877926-6526 before returning the product. A representative can confirm whether the product is under warranty and advise on next steps.
IMPORTANT: If the defective product is to be serviced by someone other than GreenLife’s authorized service, please tell the servicer to call our consumer service at 1-877-926-6526 to ensure that the problem is properly diagnosed, the product is serviced with the correct parts, and the product is still under warranty.
#### LIMITED WARRANTY
GreenLife Electrics are covered by a limited warranty against defects in materials and workmanship, beginning on the date of purchase and lasting for two years. If your GreenLife Electrics product has a defect during the warranty period, The Cookware Company (USA), LLC will either repair or replace the product. Further information on the warranty claim process, exclusions from warranty coverage, and other terms can be found in the complete limited warranty for this product, available online at greenlifecookware.com.
#### TERMS OF SALE; ARBITRATION
The terms on which The Cookware Company (USA), LLC sells GreenLife Electrics are available online at greenlifecookware.com (the “Terms”). The Terms contain very important information regarding your rights and obligations, as well as conditions, limitations, and exclusions that may apply to you. Please read them carefully.
In particular, the Terms provide that, by your purchase of this product, you and The Cookware Company (USA), LLC are agreeing to give up any rights to litigate in a court or before a jury, or to participate in a class action or representative action with respect to a claim. Other rights that you would have if you went to court may also be unavailable or limited in arbitration.Any claim, dispute, or controversy between you and The Cookware Company (USA), LLC arising from or relating in any way to your purchase of products or services will be resolved exclusively and finally by binding arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified hereby.
(The AAA Rules are available at adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this arbitration and waiver provision. The Cookware Company (USA), LLC will be responsible for the AAA filing fee of any such proceeding. Other than your right to pursue a claim in small claims court, as described in the Terms, the arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/ or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or these Terms are void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. Attorney fee shifting in this case is governed by the Terms. You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR THE COOKWARE COMPANY (USA), LLC WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.If any provision of the arbitration agreement described herein and in the Terms is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced

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