How do I clear a paper jam in the document feeder?
A 31.13 jam error indicates a paper jam in the document feeder. The printer supports auto-navigation for clearing paper jams, which provides step-by-step instructions on the control panel. If you experience frequent or recurring paper jams, the manual provides additional troubleshooting guidance. (Page 138)
From the official HP Color Laserjet Managed E45028 manual, page 138
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