What are the basic troubleshooting steps for printer connectivity issues?

Make sure you have installed the latest HP Smart app or printer software from 123.hp.com. If using a USB cable, ensure it is securely connected and the printer is set as the default printing device. If your computer is connected wirelessly, make sure the printer is connected to the same network as the device you are printing from by visiting www.hp.com/go/wifihelp.