What basic troubleshooting steps should I follow if my HP Envy Photo 6200 is not printing?

First, make sure you have installed the latest HP Smart app or printer software from 123.hp.com. If using a USB cable, ensure it is securely connected and the printer is set as the default printing device. If using a wireless connection, confirm the printer and the device you are printing from are on the same network. Windows users can also visit HP Diagnostic Tools at www.hp.com/go/tools for additional help. (Page 2)