What are the common causes of media jams?

Media jams can occur due to input trays being loaded improperly or too full, multiple sheets feeding through at once, or media that does not meet HP specifications. To prevent jams, always remove all media from the input tray and straighten the stack of new media before loading. (Page 1)

Have a follow-up question?

AI-powered answers from the official manual. Verify critical info.

Common questions