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Common questions
Common Questions
10 totalWhat power source does the Ring Floodlight Camera require?
The Ring Floodlight Camera requires 100 to 240 VAC, 50/60 Hz power input. It must be installed on a 4-inch round UL-listed weatherproof electrical box and is not compatible with dimmer switches or timers.
How far can the motion detection sense movement?
The motion detection can detect motion up to 30 feet away when the camera is mounted at 9 feet high. You can also customize up to three motion zones to monitor specific areas for motion alerts.
What should I do if the lights are not turning on?
First, ensure the lights are enabled in the app's Light Settings. Check if a light switch is controlling power to the fixture and verify it is turned on. Also verify that the fixture is not connected to a timer, and disable it if necessary.
What does Error Code 2 mean?
Error Code 2 indicates a power issue. You should verify that the fixture is properly connected to a power source and check if a light switch is controlling power to the fixture, ensuring it is turned on.
How do I set up the Floodlight Camera in the Ring app?
Open the Ring app and select 'Set Up a Device,' then follow the in-app instructions to connect the Floodlight Cam to your Wi-Fi network. Once connected, select your Floodlight Cam in the Ring app to access the Device Dashboard.
What is the decibel level of the siren?
The siren produces a 110-decibel sound to deter intruders. You can activate it by selecting the siren icon in the Ring app during live view.