How do I troubleshoot if my ice maker is not making ice?

First, wait 12 hours after installation before expecting ice production. Check that the freezer temperature is set below -18°C (or -20°C in warm ambient air), and verify that Control Lock or Child Lock is not activated. Make sure the ice maker is turned on by pressing and holding the Cubed/Crushed Ice button for 3 seconds. If the ice maker has just been installed, allow 24 hours of operation for optimal performance. (Page 45)

From the official Samsung Set Temperature Refrigerator manual, page 45

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