What should I do if the washer has frozen due to low temperatures?

Turn off the washer and unplug the power cord, then pour warm water over the water tap to loosen the water hose. Disconnect the water hose and soak it in warm water, then pour warm water into the drum and leave it for about 10 minutes before reconnecting the hose. If the washer still does not operate normally, repeat these steps. (Page 16)