Technicolor Uiw4020cog

User Manual Android UHD Hybrid Receiver for IPTV/OTT and multimedia Services

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2

Introduction

Dear Customer.

Congratulations on acquiring your new digital receiver. We hope it will give you complete satisfaction. Please read carefully these instructions before installing your Android Digital UHD Receiver and keep them for future references. Technicolor reserves the right to use the technical data and illustrations which are mentioned in this document or change at any time without notice. The disassembly and reverse engineering are prohibited. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D are trademarks of Dolby Laboratories. HDMI and HDMI High Definition Multimedia Interface terms and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

3

Safety Recommendations

Remember Safety First

Using equipment safely Your receiver has been manufactured to meet European safety standards, but you must take care if you want it to perform properly and safely. Equipment connected to the protective earth of the building installation through the mains connection or through other equipment with a connection to protective earth and to a cable distribution system using coaxial cable, may in some circumstances create fire hazard. Connection to a cable distribution system has therefore to be provided through a device providing electrical isolation below a certain frequency range (galvanic isolator, see EN 60728-11 or equivalent). It is important that you read this booklet completely, especially the safety instructions below. If you have any doubts about the installation, operation or safety of receiver, please contact your supplier. To avoid the risk of electric shock s$ISCONNECTTHERECEIVERFROMTHEMAINSSUPPLYBEFOREYOUCONNECTTHERECEIVERTOORDISCONNECTITFROM ANYOTHERequipment. Remember that contact with 100-127 VAC 60Hz mains can be lethal or cause severe electric shock. s.EVERREMOVETHERECEIVERSCOVER3HOULDTHERECEIVERFAILCONTACTTHE#USTOMER3ERVICETOARRANGEREPAIRORSERVICE s.EVERALLOWANYONETOPUSHANYTHINGINTOHOLESSLOTSORANYOTHEROPENINGINTHECASEEXCEPTTHE3$CARD  s$ONOTBLOCKTHERECEIVERSVENTILATIONSLOTSNEVERSTANDITONSOFTFURNISHINGSORCARPETS s$ONOTPUTANYTHINGONTHERECEIVERWHICHMIGHTSPILLORDRIPINTOITEG,IGHTEDCANDLESORCONTAINERSOFLIQUIDS $ONOTEXPOSETHERECEIVERTODRIPPINGORSPLASHING)FANOBJECTORLIQUIDENTERSINSIDETHERECEIVERUNPLUGITIMMEDIATELYANDCONTACTTHE#USTOMER3ERVICE s$ONOTSTORETHERECEIVERINEXCESSIVELYHOTCOLDORDAMPCONDITIONS4HERECEIVERISINTENDEDTOOPERATEATANambient temperature of less than 40 degrees Celsius and a maximum humidity level of 75%. s)NCASEOFASTORMITISRECOMMENDEDTHATYOUUNPLUGTHERECEIVERFROMTHEMAINSANDFROMTHE46SET s,EAVETHEMAINSSOCKETACCESSIBLESOTHATYOUCANUNPLUGTHESETQUICKLY Connecting to the mains supply s/NLYTHEPOWERADAPTERSUPPLIEDWITHTHEDECODERHASTOBEUSED s4HISRECEIVERISDESIGNEDTOOPERATEAT 6!#(Z s)FYOUAREINANYDOUBTABOUTTHEMAINSLEADTHEPLUGORCONNECTIONPLEASECONSULTTHE#USTOMER3ERVICE

4 Ensuring optimum performance s,EAVECMTOCMAROUNDTHERECEIVERTOENSURETHATPROPERVENTILATIONGETSTOTHERECEIVER s$ONOTSTOREYOURRECEIVERONITSSIDE s4OCLEANTHERECEIVERUSEADRYCLEANSOFTCLOTHWITHNOCLEANINGSOLVENTORABRASIVEPRODUCTS#LEANTHEVENTILATIONopenings regularly. Remote Control Unit 9OURREMOTECONTROLISSPECIlCALLYDESIGNEDTOBEUSEDWITHYOURRECEIVERANDITREQUIRESBATTERIES4HEBATTERIES(packed or installed) shall not be exposed to excessive heat such as sunshine the fire or the like. Replace the batteries as follows: s2EMOVETHEBATTERYCOVERBYPUSHINGTHECATCHANDSLIDINGTHECOVERAWAY s#AREFULLYREMOVETHEOLDBATTERIES s0UTTHENEWBATTERIESINMATCHINGTHEMARKSAND  s0UTTHECOVERBACKONSLIDINGTHETOPPARTINANDMAKINGSURETHECATCHCLICKSINTOPLACE Caution

$Onotmixbatteriesorkeepthemintheremotecontrolforlongperiodsoftimewithoutuse

Limiting the Human Body Exposure to the Electromagnetic Fields Under normal use condition the user shall keep at least 20cm distance from the equipement. Technical specifications 4HISEQUIPMENTGENERATESUSESANDCANRADIATERADIOFREQUENCYENERGY)TCANBEALSOSUSCEPTIBLETOENERGYCOMINGFROM OTHER EQUIPMENT 4HIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS OF THE APPLICABLEstandards. However there is no guarantee that interference will not occur in a particular installation. In such a case the user is encouraged to try and correct the interference by one or more of the following measures: s)NCREASETHESEPARATIONBETWEENTHEEQUIPMENT s#ONNECTTHECONCERNEDEQUIPMENTINTODIFFERENTOUTLETS s#ONSULTYOURSERVICEPROVIDERORANEXPERIENCEDRADIO46TECHNICIANFORHELP p

/Peratingvoltage



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<8W

Weight (g) for receiver 570g

$Imensions7X(X$ Withconnectors

155 x 36 x 155 mm

/Peratingtemperaturerange

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3Toragetemperaturerange

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3Et4Op"Oxinputvoltage

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2Emote#Ontrol4Ypebatteries

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4.0

5 4HE,IGHTNING&LASHWITHARROWHEADSYMBOLWITHINANEQUILATERALTRIANGLEISINTENDEDTOALERTTHEUSERTOthe presence of uninsulated «dangerous voltage» within the product enclosure that may be of sufficient magnitude to constitute a risk of shock to persons. 4HEEXCLAMATIONPOINTWITHINANEQUILATERALTRIANGLEISINTENDEDTOALERTTHEUSERTOTHEPRESENCEOFimportant operating and maintenance (servicing) instructions in the literature accompanying the product. 4HISSYMBOLINDICATESTHATYOURDEVICECOMPLIESWITH3ECTIONOFTHE&##STANDARDS/PERATIONREQUIREScompliance with the following conditions: (1) this device must not cause any interference and (2) this device must tolerate any received interference including interference that could have an effect on operation. CAUTION: Any changes or modifications made to the equipment and that are not specifically approved by the manufacturer deprive the user of all rights concerning the equipment. NOTE:4HISEQUIPMENTHASBEENTESTEDANDISCONSIDEREDTOFULlLTHEREQUIREMENTSCONCERNINGCLASS"DIGITALEQUIPMENTINACCORDANCEWITHTHETERMSOF3ECTIONOFTHE&##STANDARDS4HEPURPOSEof these requirements is to offer reasonable protection against damaging interference in a residential INSTALLATION4HISEQUIPMENTWILLGENERATEUSEANDMAYRADIATERADIOENERGYANDIFITISNOTINSTALLEDand used in accordance with these instructions, could generate interference which could be damaging to radio communications. Accordingly, there is no guarantee that interference might be generated by a specific installation. If your equipment causes undesirable interference with radio or television reception, you might try turning the equipment off and on again, and attempting to correct it by means of one or several of the following methods: s4URNORREPOSITIONTHEANTENNA s)NCREASETHEDISTANCEBETWEENTHEEQUIPMENTANDTHETUNER s#ONNECTTHEEQUIPMENTTOAPOWERSOCKETWHICHISINADIFFERENTCIRCUITFROMTHEONETOWHICHITWASconnected. s2EFERTOTHERETAILERORANEXPERIENCEDRADIOANDTELEVISIONENGINEERFORHELP (EREBY4ECHNICOLOR$ELIVERY4ECHNOLOGIES3!3DECLARETHATRADIOEQUIPMENT5)7ISINCOMPLIANCEWITH$IRECTIVE%54HEFULLTEXTOFTHE%5DECLARATIONOFCONFORMITYISAVAILABLEATTHEFOLLOWINGinternet address : http://www.technicolor.com/ch_regulatory 4HEFOLLOWINGTABLESPROVIDESINFORMATIONONTHEFREQUENCYBANDSUSEDANDTHEMAXIMUM2&TRANSMITpower of the product: Radio transmission power for each type of transceiver:

"Luetooth",%"2%$2

"Luetooth",%"2%$2

&Requencyrange-(Z

-Ax4Ransmit0OwerD"MM7

2400-2483.5

D"M

7I

&I'(Z'(Z

7I &I'(Z'(Z

&Requencyrange-(Z

-Ax4Ransmit0OwerD"MM7

2400-2483.5

D"M

5150-5725

D"M

&Orindooruseonly)%#

 

$Oubleinsulated#Lass))Equipment)%#

 

$Onotrequireanearthconnection

Alternating current

0Olarity

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&Use

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6

Environmental Considerations

Environmental information

4Hebatteriesusesomehazardoussubstanceswhichareverypollutingfortheenvironment

$Onotthrowthemout

4HISSYMBOLMEANSTHATYOURINOPERATIVEELECTRONICAPPLIANCEANDUSEDBATTERYWHENAPPLICABLEMUSTBECOLLECTEDSEPARATELYANDNOTMIXEDWITHTHEHOUSEHOLDWASTE4HISAPPLIANCEHASBEENDESIGNEDANDMANUFACTUREDWITHHIGHQUALITYMATERIALSANDCOMPONENTSTHATCANBERECYCLEDANDREUSED4HE%UROPEAN 5NION HAS IMPLEMENTED A SPECIlC COLLECTION AND RECYCLING SYSTEM FOR WHICH PRODUCERSARERESPONSIBLE0LEASEINFORMYOURSELFABOUTTHELOCALSEPARATECOLLECTIONPROCESSFORELECTRICALANDELECTRONICPRODUCTS0LEASEACTACCORDINGTOYOURLOCALRULESANDDONOTDISPOSEOFYOUROLDPRODUCTSWITHYOURNORMALHOUSEHOLDWASTE4HECORRECTDISPOSALOFYOUROLDPRODUCTWILLHELPPREVENTPOTENTIALnegative consequences for the environment and human health. Please help us protect the environment in which we live! 4HEh-ATERIALRECYCLABILITYSYMBOLvAFlXEDONPACKAGECARDBOARDANDUSERMANUALMEANSTHESEPARTSare recyclable. 4HEh-ATERIALRECYCLABILITYSYMBOLvAFlXEDONPLASTICPACKAGINGPARTSMEANSTHESEPARTSARERECYCLABLE Energy savings you have a role play… Learn how you can use and explore ways for using your electronic equipment. 4HEUSERMANUALDETAILEDUSEFULINFORMATIONONALLTHEFEATURESOFYOURPRODUCTBUTALSOONENERGYconsumption performances. We strongly encourage you to look in the set top box configuration menu how to select the best device configuration in accordance with your personal preference.

7

1. Your Android Uhd Hybrid Iptv / Ott Receiver

0LEASEREADCAREFULLYSAFETYINSTRUCTIONSSEEPAGE BEFOREINSTALLINGYOURRECEIVERANDKEEPTHEMFORFUTUREREFERENCE )NTHISCHAPTERFOLLOWTHEPROPERCONNECTIONSOFTHE!NDROID5($(YBRID)046/442ECEIVERASEXPLAINED

1.1. Before You Start

1.1.1. Receiver and Accessories Your package includes:

Caution

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4Oavoidsuffocationkeepthebagawayfrombabiesandchildren

1.1.2. You will also need

/.42Esidential'Ateway

or a router

0Owersupplyunit

($-)Cablehighspeed

!N5($+ 46Set

($#0Preferred

/.4 2Esidential 'Ateway

!N 5($ + 46 Set

Ethernet cable

!Ndroid5($(Ybrid)046/442Eceiver

Remote control & batteries

46/442Eceiver

1Uick)Nstallation'Uide

Intwolanguages%Nglish&Rench

8

2. Description

4HISCHAPTERGIVESADESCRIPTIONOFYOUR!NDROID5($(YBRID)046/442ECEIVEROFFERINGE,IFEEXPERIENCE

2.1. Front Panel

The design of the Front/Rear Panel may be changed without prior notice. 1

,Eftlightpipe"I

Color

/Ffwhen34"Isindeepstandby

'Reenwhen34"Isawake

/RANGEWHEN34"ISIN.ETWORKSTANDBY4HIS,IGHTPIPEWILLBLINK'REEN IFANY2#5KEYISPRESSED 2

2Ight,Ightpipe4Ri

Color

"Luewillblinkwhen37Upgradeisongoing

2Edwillbe/.Whenarecordingisongoing

7Hitewillbe/.Whentherackable($$Ismountedandreadyforuse

1 2

9

2.2. Rear Panel

2.3. Right Side Panel

0RESSTHE34!.$"9BUTTONOFTHERECEIVERORTHE34!.$"9BUTTONONTHEREMOTECONTROLTOPUTTHEDEVICEINSTANDBYMODEANDAWAKENITORPRESS/./&&BUTTONONTHEREARPANELTOTURNTHERECEIVEROFF The design of the Front/Rear Panel may be changed without prior notice. 1 2%3%4 Reset. 2 %4(%2.%4

2*'%'Bps Connector

3 ($-) ($-)CABLECONNECTIONFORHIGH$ElNITION 4 53"

53"(Ostconnector

5 30$)&

/Ptical30$)&Outputforhighaudioquality

6 $#).

$#0Owersupplyconnection

1 0!)2).'"544/. s3HORTPRESSLESSTHANS TRIGGERSA"LUETOOTHPAIRING s,ONGPRESSMORETHANS TRIGGERSA7I &I703PAIRING s6ERYLONGPRESSMORETHANS REDUCESTHERESOLUTIONTOP 2 34!.$"9"544/. s3HORTPRESSTOGGLESBETWEEN!CTIVE-ODEAND3TANDBYMODE s,ONGPRESSMORETHANS DROPSTHE34"INTOADEEPSTANDBY 1 2 3 5 4 6 1 2

10

2.4. Bottom Side

The design of the Front/Rear Panel may be changed without prior notice. 1

0Roductlabel

With the following information: s34"MODELNAME s3ERIALNUMBERWITHBARCODE s%THERNET-!#ADDRESSWITHBARCODE s7I &I'(ZRADIO-!#ADDRESSWITHBARCODE s7I &I'(ZRADIO-!#ADDRESSWITHBARCODE s,ICENSINGANDREGULATORYINFORMATIONLOGOS 1

11

2.5. Remote Control

1

2#5,Ed

2 34!.$"9 3WITCHTHE34"/NORTO3TANDBYmode. 3 2%#/2$ 3ETADIRECTRECORDINGONTHECURRENTlive channel. 4

/Pensthe%Lectronic0Rogram'Uide

5

&),-3Key

6

!.$2/)$(/-%

Toggleto!Ndroid5) 7

,Eavesallmenus

8

,Aunch'Oogleassistant

9 #HANNELUPDOWN4UNETOTHENEXTORPREVIOUSchannel. 10

/04)/.3

&Or%Xtracontextualfeatures 11

,!34Key

12 0 to 9 - Alphanumeric keypad. 13

-54%

-Uteorrestorethesound 14

6OlumecontroltoincreaseDecreasethevolumeofthe34"Output

15 "!#+ 2ETURNTOTHEPREVIOUSCHANNELORprevious menu. 16

-OveupDownLeftRight

/+ CONlRMTHESELECTION 17 .ETmIX+EY 18

2Ewind0Lay&Orward3Top0Ause2Ecordkeys

19 Access to additional information. 20 !.$2/)$,)6%46 ,AUNCH!NDROID,IVE#HANNELapplication (mandatory to have it in case of an Android certified RCU). 21

)Nputkey

19 20 21 17 18 16 15 13 14 12 11 4 5 2 3 6 8 1 7 9 10 Some of above keys are not supported by the User Interface. Please do refer to UI features.

12

3. Get Started

In this chapter, the basic steps to get you started are described. 3.1. Prepare the remote control

1/Penthebatterycompartment

2)NSERTTHETWOBATTERIESSUPPLIEDACCORDINGTOTHEINDICATIONS INSIDETHECOMPARTMENT

Close the battery compartment.

Note 4OCONTROLTHE!NDROID5($(YBRID)046/442ECEIVERPOINTTHEREMOTEDIRECTLYATTHEREMOTESENSORONTHEFRONTpanel and select the desired function.

4Hegreen,%$Isblinkingwithkeypress

13

4. Connection

$Anger2Iskofelectricshock

Make sure all the devices are disconnected from the mains before making any connections. HDMI connection - provides best quality UHD picture and high quality audio.

4.1. Connection Options

Connection with your UIW4020 "EFORESTARTINGTHEINSTALLATIONMAKESUREALLDEVICES462ESIDENTIAL'ATEWAY/.42OUTER AREPLACEDINANEASILYlocated, visible and accessible position. CAUTION! Before connecting the receiver disconnect ALL devices from the power supply. 4.1.1. Connecting TV

Connect the Ethernet cable from the

2Esidential'Ateway/.42Outertothe2*Connectorontherearofthe5($Receiver

2#Onnectthe($-)Connectorwiththehdmi

cableTOTHE($-)SOCKETOFTHE5LTRA(IGH $ElNITION5($ + 46 3#ONNECTTHE$#JACKOFTHEPower Adaptor TO THE BACK OF THE 5($ RECEIVER AND THENCONNECTTHE0OWER!DAPTORTOTHEMAINSWALLplug. Connect all devices to main. 4.1.2. Connecting Hi-Fi Connect the SPDIF cableTO30$)&CONNECTORTOTHERELATEDINPUTOFYOUR(I &IAMPLIlER

46Set

2Esidential'Ateway

/.42Outer

!Ndroid5($(Ybrid)046/442Eceiver

46Set

!Ndroid5($(Ybrid)046/442Eceiver

()&)3Tereo

audio amplifier

2Esidential'Ateway

/.42Outer

14 4.1.3. Connecting HDMI Home theater Connect the DIGITAL AUDIO with the HDMI cable to your home theater amplifier for digital

Channelssupportwith$/,"9šQualitysound

2Esidential'Ateway/.42Outer

46Set

!Ndroid5($(Ybrid)046/442Eceiver

(OME4HEATERAUDIOAMPLIlER

15

5. Problem Resolutions

"EFORECONTACTINGYOURLOCALSERVICEPLEASEREADTHEFOLLOWINGINSTRUCTIONS)FTHEPRODUCTDOESNOTWORKNORMALLYafter completing the following troubleshooting, please contact the technical support. Problems Possible cause Solutions Generic Error Message show on TV screen.

3Oftwareor#Onnectivityproblems

&Ollowtheinstructionsasdisplayedonthe46Screen

No image is displayed on TV screen. 46 AND 3ET 4OP "OX ARE NOTCONNECTED PROPERLY OR 46 DOESNTwork correctly. -AKESURETHATTHE($-)#ABLEISlRMLYCONNECTEDTOTHE46

#Heckthatthe46Isusingtheinputassociatedtothe3Et

4Op"Ox

2Ebootthe3Et

4Op"Ox No sound.

3Et

Upor3Oftwareproblems Check the volume level and the

-Ute Status Of The 46 And 3Et

4OP "OX 2EBOOT THE 3ET 4OP "OX4HE DEVICE YOU HAVE CONNECTEDTHE($-)PORTOFTHE3ET 4OP"OXmaybe can not decode the digital audio format. 4HROUGHTHEMENUOFYOURRECEIVERa choice of output format may be proposed and in this option, choose

The0#-Format

Remote control does not operate.

3Et

Upproblems s0OINT THE REMOTE CONTROL AT THEdecoder. s#HECKTHESTATUSANDDIRECTIONOFthe batteries. s#HECK PROGRAMMING CODE ON THEremote.

16

6. Product Notes

4HETERMS($-)AND($-)(IGH $ElNITION-ULTIMEDIA)NTERFACEANDTHE($-)LOGOARETRADEMARKSORREGISTEREDTRADEMARKSOF($-),ICENSING,,#INTHE5NITED3TATESANDOTHERCOUNTRIES -ANUFACTUREDUNDERLICENSEFROM$OLBY,ABORATORIES$OLBY$OLBY!UDIOANDTHEDOUBLE $ARETRADEMARKSOF$OLBY,ABORATORIES

Copyright

4HISDOCUMENTISPROTECTEDBYCOPYRIGHTANDMAYNOTBECOPIEDPHOTOCOPIEDREPRODUCEDTRANSLATEDORREDUCEDto any electronic or machine-readable form, in whole or in part, without prior consent in writing from distributor. © 2019 All rights reserved. 4HISPRODUCTMAYCONTAINCERTAINOPENSOURCESOFTWAREMODULESWHICHARESUBJECTTO/PEN3OURCE3OFTWARElicense terms. !LISTOFTHE/PEN3OURCE3OFTWAREUSEDORPROVIDEDINSIDETHISPRODUCTANDTHEIRCORRESPONDINGLICENSESANDVERSIONNUMBERAREAVAILABLEON4%#(.)#/,/2SEXTRANETATTHEFOLLOWINGADDRESS http://www.technicolor.com/en/hi/minisites/open-softwareORATANOTHERADDRESSAS4ECHNICOLORMAYPROVIDEfrom time to time. )FANDWHEREAPPLICABLEDEPENDINGONTHETERMSOFTHEAPPLICABLE/PEN3OURCE3OFTWARELICENSESTHESOURCECODESOFTHE/PEN3OURCE3OFTWAREAREAVAILABLEFORFREEON4%#(.)#/,/2SWEBSITEATTHEFOLLOWINGADDRESS http://www.technicolor.com/en/hi/minisites/open-software &ORAVOIDANCEOFDOUBT/PEN3OURCE3OFTWAREISONLYLICENSEDBYTHEORIGINALOWNEROFTHE/PEN3OURCE3OFTWAREUNDERTHETERMSSETFORTHINTHEDESIGNATED/PEN3OURCE,ICENSE 4/#/-88888888