Why are my ice cubes hollow or small?

Hollow or small ice cubes are an indication of low water pressure. Check that the water shutoff valve is fully open, look for kinks in the water lines that could restrict flow, and check if the water filter is clogged or incorrectly installed. If you still have questions regarding water pressure, call a licensed, qualified plumber. (Page 8)

From the official Whirlpool Refrigerator manual, page 8

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