What should I do if my machine shows a blockage alert and won't work?
If your machine detects a blockage, the motor will pulse and you won't be able to use your machine until the blockage has been cleared. First, disconnect your machine from the charger, let it cool down, and then remove the bin to check for blockages in the main body, paying particular attention to the air inlet on the right-hand side just below where the bin joins the main body. Make sure any blockages are completely cleared and all parts are fitted before using your machine again.
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