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warning HP

Error Code Both lights are off

The printer is powered off or not receiving power.

? What Causes This

Power switch is off or printer power cord is not properly connected.

✓ How to Fix It

  1. Make sure the power switch is in the on position.
  2. Ensure the printer power cord is plugged into an active power outlet.
  3. Unplug both ends of the printer power cord and plug it back in.

This error code appears in:

HP Laserjet 1020 Printer