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error HP

Error Code E5

The scanner is not working. The scanner component has failed or is not responding.

? What Causes This

Scanner malfunction or communication error.

✓ How to Fix It

Turn the printer off, and then on again. If the problem persists, contact HP. The printer can still print even if the scanner is not working.

Source: page 15 of the official manual

From the manual

Manual page 15 — HP error E5

Affected HP Products

HP Smart Tank 6000 Printer

Printers

HP Deskjet Ink Advantage 2800 All IN One Printer

Printers

HP Smart Tank 510 Wireless All-in-One

Unknown

HP Deskjet GT 5820 All-in-One Printer

Printers

HP Smart Tank 750

Unknown

Quick Reference

Code
E5
Brand
HP
Severity
error
Manual Page
15
Products Affected
5

Other HP Codes

LED blinks when paper jam occurs Indicates the machine is jammed with pap LED blinks rapidly amber Indicates battery has reached dangerousl E1 Unknown error code; could not find full Missing An ink/cartridge/printhead is missing or E0 Paper is jammed in the printer. LED blinks 3 times Overheating detected — internal temperat Fast blinking There is no paper in the input tray. LED blinks when error occurs Indicates an error has occurred. Re-seat Printhead needs to be removed and reinse Replace Printhead is failing or not functioning 50.4 Fuser error — the fuser unit has encount 13.20 Paper jam in the fuser area — paper is s

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