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error HP

Error Code Er/11

Cartridge improperly seated or possibly empty — insufficient connection or incorrect positioning of ink cartridge.

? What Causes This

Weak electrical contact from poor seating, cartridge is too low on supplies.

How to Fix It

Refer Setup Guide’s detailed instructions for correct installation after checking printer’s current status and cartridge quantity availability.

Source: page 2 of the official manual

From the manual

Manual page 2 — HP error Er/11

This error code appears in:

HP Laserjet Mfp M139e M142e Printer