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critical HP

Error Code Failure ID code (24 digits)

A failure that requires hardware replacement has been detected during a diagnostic test.

? What Causes This

Hardware component malfunction or failure identified by HP PC Hardware Diagnostics software tests.

How to Fix It

1. Use the 24-digit code to access support resources online or through mobile scanning tools like QR codes provided in diagnostics interfaces. Follow on-screen instructions to log the case and proceed with necessary service actions.

Source: page 73 of the official manual

From the manual

Manual page 73 — HP error Failure ID code (24 digits)

This error code appears in:

HP Dragonfly 13.5 Inch G4 Notebook PC