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error Whirlpool
Error Code ,5 followed by _,_c_
Washer door will not lock. Door lock mechanism failure detected.
? What Causes This
Door not closing completely or items in washer drum preventing proper door closure.
✓ How to Fix It
- Touch POWER to cancel the cycle.
- Make sure the door is closed completely and latching.
- Check for items in the washer drum that may be keeping the door from closing.
- If code appears again after clearing, call for service.
Source: page 20 of the official manual
From the manual
This error code appears in:
Whirlpool WFW96HEAU0 Front Load Washer