HP Compaq Pro 6300 SF Desktop manual
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HP Compaq Pro 6300 SF Desktop

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Common Questions

10 total
1

What do the red blinking LED codes on the power button mean?

Red blinking LED codes indicate specific hardware failures. For example, 5 blinks means a pre-video memory error, 6 blinks indicates a pre-video graphics error, 7 blinks signals a system board failure (ROM), and 9 blinks means the system powers on but is unable to boot. Each pattern consists of a set number of blinks per second followed by a 2-second pause. (Page 3)

2

What does the 1720-SMART error message mean and what should I do?

The 1720-SMART Hard Drive Detects Imminent Failure error means your hard drive is about to fail. You should enter Computer Setup and run the Drive Protection System test under DPS Self-test in F2 Diagnostics, apply any available hard drive firmware patches, then back up your contents and replace the hard drive. (Page 2)

3

How do I access the BIOS Setup Utility on the HP Compaq Pro 6300 SF?

Press the F10 key during computer boot to access the Setup Utility. If you miss the prompt, restart the computer and press F10 again when the monitor light turns green. Note that not all settings are available for all models. (Page 3)

4

How do I clear the CMOS on the HP Compaq Pro 6300 SF Desktop?

Turn off the computer and disconnect the power cord from the power outlet, then remove the access panel. On the system board, press and hold the CMOS button for 5 seconds, then replace the chassis access panel, reconnect the power cord, and turn on the computer and allow it to start. (Page 3)

5

How do I set or change a Power-On or Setup password?

Turn on or restart the computer and press the Esc key when the 'Press the ESC key for Startup Menu' message appears, then press F10 to enter Computer Setup. To change an existing password, type the current password, a slash (/), the new password, another slash, and the new password again in the format: current password/new password/new password. The new password takes effect the next time the computer is restarted. (Page 3)

6

What does the 214-DIMM Configuration Warning error mean?

The 214-DIMM Configuration Warning means the populated DIMM configuration is not optimized. To resolve this, rearrange the DIMMs so that each memory channel has the same amount of memory installed. (Page 2)

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Full Manual

4 pages
Page 1

HP Compaq 6300 Pro, SFF Chassis 690364-003 page 1 Illustrated Parts & Service Map HP Compaq 6300 Pro Business PC Small Form Factor © 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel, Pentium, Intel Inside, and the Intel logo are trademarks or registered trademarks of the Intel Corporation and its subsidiaries in the U. S. and other countries. Document Number 690364-002. 3rd Edition November 2013. Key Specifications Spare Parts Processor Type Intel® Core i7, i5, i3, Pentium®, Celeron® RAM Type Non-ECC DDR3 PC3-12800 (1600 MHz) Maximum RAM

32 Gb

Expansion Slots (Low profile) • (1) PCIe-x16 • (2) PCIe-x1 •

(1) Pci

Chipset Intel Q75 Express Graphics Adapter Integrated Intel HD graphics Bays • (1) card reader or secondary hard drive • (1) external 5.25-inch • (1) internal 3.5-inch I/O Interfaces Front: (4) USB 2.0 ports, headphone jack, microphone jack Rear: (4) USB 3.0 ports, (2) USB 2.0 ports, DisplayPort 1.1, VGA video, serial port, PS/2 mouse and keyboard, serial, RJ- 45 network interface, 3.5mm audio in/out jacks Preinstalled Operating Systems • Windows® 8 • Windows 7 • FreeLnx System Unit 1 Front bezel 687950-001 2 Power supply, 90% efficient 613762-001
  • Power supply, standard
  • 613763-001 3 Chassis Not spared 4 Access panel 646815-001
  • 5.25-inch bezel blank, optical drive
  • 570838-001
  • 3.5-inch bezel blank
  • 583653-001
  • Not shown
  • Cables 1 Front I/O cable and power switch assembly 636926-001 2 SATA cable, 19.5 inch, 2 straight ends 638813-001 3 SATA power cable 636923-001
  • SATA cable, 25.2 inch, 1 straight end, 1 angled end
  • 638814-001
  • DMS-59 to dual VGA cable
  • 463023-001
  • Adapter, DisplayPort to VGA
  • 632484-001
  • Adapter, DisplayPort to DVI
  • 662723-001
  • Adapter, DVI to VGA
  • 657401-001
  • Adapter, DisplayPort to HDMI
  • 617450-001
  • DisplayPort cable
  • 487562-001
  • SATA power extension cable
  • 633756-001 *Not shown Keyboards (not illustrated) PS/2 (standard/Windows 8) USB (standard/Windows 8) USB, silver/black (Windows 8) Wireless (standard/Windows 8) Washable (standard/Windows 8) Smart card (standard/Windows 8) 537745-xx1/701423-xx1 537746-xx1/701424-xx1 701429-xx1 674314-xx1/701426-xx1 613125-xx1/700510-xx1 631411-xx1/701427-xx1 Arabic -17x Japanese -29x F Arabic

    -De1

    LA Spanish -16x

    Bhcsy

    -B41

    Norwegian -09x Belgian -18x People’s Republic of China -AAx Brazilian Portuguese -20x Portuguese -13x Bulgaria -26x Romanian -27x Czech -22x Russian -25x Danish -08x Saudi Arabia -DEx Finnish -35x Slovakian -23x French -05x South Korea -KDx French Canadian -12x Spanish -07x German -04x Swedish -10x Greek -15x Swiss -11x Hebrew -BBx Taiwanese -ABx Hungarian -21x Thai -28x India

    -D61

    Turkish -14x International -37x

    U.S.

    -00x International English -L3x

    U.K.

    -03x Italian -06x Mass Storage Devices (not illustrated) 16X SATA DVD-ROM drive 581599-001 16X SATA DVD±RW drive 660408-001 Blu-ray BD-RW DL Drive 656792-001 Blu-ray BD-Writer XL Drive 682219-001 1 TB, 7200 rpm hard drive 636930-001 500 GB, 10000 rpm hard drive 683923-001 500 GB, 7200 rpm, 2.5-inch, self-encrypting (SED), hard drive 696442-001 500 GB, 7200 rpm hard drive 636929-001 320 GB, 7200 rpm, 2.5 inch, self-encrypting (SED), hard drive 634824-001 250 GB, 10000 rpm hard drive 683922-001 250 GB, 7200 rpm hard drive 636927-001 256 GB Solid State Drive (SSD), self-encrypting (SED), SATA 6.0* 680020-001 180 GB Solid State Drive (SSD), SATA 6.0 696622-001 160 GB Solid State Drive (SSD), SATA 3.0 646809-001 128 GB Solid State Drive (SSD), SATA 2.0 665961-001 120 GB Solid State Drive (SSD), SATA 2.0 661841-001 *2.5-inch drives require an adapter for installation.

    Page 2

    HP Compaq 6300 Pro, SFF Chassis 690364-003 page 2 Standard and Optional Boards System board (includes replacement thermal material) 1 System board for use in models without Windows 8 657239-001

  • System board for use in models with Windows 8 Standard
  • 657239-501
  • System board for use in models with Windows 8 Professional
  • 657239-601
  • System board for use in models with NetClone
  • 710095-001 Memory modules (PC3-12800, CL11)
  • 8-Gb

  • 689375-001
  • 4-Gb

  • 671613-001 2

    2-Gb

    671612-001 Other boards
  • nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB
  • 680653-001
  • nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (not for use with Windows 8)
  • 632486-001
  • nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (for use with Windows 8)
  • 700578-001
  • nVidia GF505 PCIe x16 graphics card, 512 MB (for use only in China)
  • 702648-001
  • AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (not for Windows 8)
  • 682411-001
  • AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; use only in China)
  • 702646-001
  • AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; not fur China)
  • 702647-001
  • AMD FirePro 2270 PCIe x16 graphics card, 512 MB
  • 637213-001
  • AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (not for Windows 8)
  • 637995-001
  • AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (use with Windows 8)
  • 697246-001
  • Intel PRO/1000CT2 NIC, includes bracket
  • 635523-001
  • HP FireWire / IEEE 1394a PCIe x1 Card
  • 637591-001
  • HP WLAN 802.11 g/n 1x2 PCIe NIC
  • 538048-001 Intel Core i7 processors (include thermal material)
  • 3770, 3.4 GHz (turbo up to 3.9 GHz), 8-MB L3 cache
  • 688164-001
  • 2600, 3.4 GHz (turbo up to 3.8 GHz), 8-MB L3 cache
  • 638632-001 Intel Core i5 processors (include thermal material)
  • 3570, 3.4 GHz, 6-MB L3 cache
  • 688162-001
  • 3470, 3.2 GHz, 6-MB L3 cache
  • 687943-001
  • 2400, 3.1 GHz, 6-MB L3 cache
  • 638630-001 Intel Core i3 processors (include thermal material)
  • 3240, 3.4 GHz, 3-MB L3 cache
  • 688951-001
  • 3225, 3.3 GHz, 3-MB L3 cache
  • 689578-001
  • 3220, 3.3 GHz, 3-MB L3 cache
  • 688950-001
  • 2130, 3.4 GHz, 3-MB L3 cache
  • 665120-001
  • 2120, 3.3 GHz, 3-MB L3 cache
  • 638629-001 Intel Pentium processors (include thermal material)
  • G2120, 3.1 GHz, 3-MB L3 cache
  • 703282-001
  • G870, 3.1 GHz, 3-MB L3 cache
  • 691936-001
  • G860, 3.0 GHz, 3-MB L3 cache
  • 665123-001
  • G850, 2.9 GHz, 3-MB L3 cache
  • 665973-001
  • G645, 2.9 GHz, 3-MB L3 cache
  • 704228-001
  • G640, 2.8 GHz, 3-MB L3 cache
  • 691935-001
  • G630, 2.7 GHz, 3-MB L3 cache
  • 665122-001 Intel Celeron processors (include thermal material)
  • G555, 2.7 GHz, 2-MB L3 cache
  • 704227-001
  • G550, 2.6 GHz, 2-MB L3 cache
  • 691934-001
  • G540, 2.5 GHz, 2-MB L3 cache
  • 665119-001
  • G530T, 2.0 GHz, 2-MB L3 cache
  • 665118-001
  • G465, 1.9 GHz, 1.5-MB L3 cache
  • 706883-001
  • G460, 1.8 GHz, 1-MB L3 cache
  • 682410-001
  • Not shown
  • Miscellaneous Parts 1 Chassis fan 645327-001 2 Fan duct 636921-001 3 Heat sink 645326-001 4 Speaker 636925-001 5 Solenoid lock 641471-001 6 Printer port, PCI card 638817-001 7 Hood sensor 638816-001 8 Clamp lock, includes universal cable (plate not included) 508987-001
  • Fan
  • 636922-001
  • Chassis stand
  • 587451-001
  • Serial port, PCI card
  • 638815-001
  • 2.5-in drive adapter
  • 586721-001
  • Hard drive conversion bracket
  • 397117-001
  • Grommet, hard drive isolation, blue
  • 450712-001
  • Card reader, 22-in-1
  • 636166-001
  • USB powered speakers
  • 636917-001
  • Mouse, PS2, optical, jack black (non-ECO)
  • 609250-001
  • Transceiver, for wireless mouse and keyboard
  • 674319-001
  • Mouse, washable
  • 619580-001
  • Mouse, wireless
  • 674317-001
  • Mouse, USB, optical, jack black (non-ECO)
  • 537749-001
  • Mouse, USB, laser (non-ECO)
  • 570580-001
  • eSATA port assembly, PCI card
  • 645558-001
  • HP Business Digital Headset
  • 642738-001
  • External USB Webcam
  • 609252-001
  • Rubber feet
  • 583654-001
  • Screw Kit - misc screws
  • 330458-001
  • Screw Kit - tamper resistant screws
  • 393956-001 *Not shown Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error
  • System ROM
  • checksum error.
  • Expansion board
  • option ROM checksum
  • Verify ROM, reflash if required
  • Remove suspected card, reboot
  • Clear CMOS memory, reboot
  • Replace system board
  • 103-System Board Failure DMA, timers
  • Clear CMOS memory.
  • Remove expansion boards.
  • Replace system board.
  • 164-Memory Size Error and 201-Memory Error Incorrect memory config- uration
  • Run Setup (F10).
  • Check DIMMs for proper seating,
  • type, and HP compatibility.
  • Remove DIMMs singularly and
  • reboot to isolate faulty DIMM.
  • Replace system board.
  • 214-DIMM Configura- tion Warning Populated DIMM config- uration is not optimized Rearrange the DIMMs so that each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys. Check connector for bent or missing pins. Replace kybd. If 304, possible system board problem. 501-Display Adapter Failure Graphics display control- ler.
  • Reseat graphics card.
  • Clear CMOS.
  • Check monitor connection.
  • Replace graphics card.
  • 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail.
  • Determine if hard drive giving correct
  • error message. Enter Computer Setup and run Drive Protection System test under DPS Self-test in F2 Diagnostics.
  • Apply hard drive firmware patch if
  • applicable.
  • Back up contents and replace hard
  • drive.

    Page 3

    HP Compaq 6300 Pro, SFF Chassis 690364-003 page 3 System Setup and Boot Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10 at the appropriate time, you must restart the computer and again press F10 when the monitor light turns green. NOTE: Not all settings are available for all models. Password Security Establishing a Setup or Power-On password:

  • Turn on or restart the computer.
  • As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup
  • Menu” message is displayed at the bottom of the screen.
  • Press the F10 key to enter Computer Setup.
  • To establish Setup password, select Security > Setup Password and follow the instructions.
  • or -
  • To establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen
  • Before exiting, click File > Save Changes and Exit.
  • Changing a Setup or Power-On password:
  • Turn on or restart the computer.
  • To change the Setup password, go to step 2. To change the Power-on password, go to step 3.
  • To change the Setup password, as soon as the computer turns on:
  • Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
  • Press the F10 key to enter Computer Setup.
  • When the key icon appears, type your current password, a slash (/) or alternate delimiter
  • character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password. NOTE: Type the new password carefully since the characters do not appear on the screen.
  • Press Enter.
  • The new password will take effect the next time the computer is restarted. Deleting a Power-On or Setup password
  • Turn on or restart the computer.
  • To delete the Setup password, go to step 2. To delete the Power-On password, go to step 3.
  • To change the Setup password, as soon as the computer turns on:
  • Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
  • Press the F10 key to enter Computer Setup.
  • When the key icon appears, type your current password followed by a slash (/) or alternate
  • delimiter character as shown. Example: currentpassword/
  • Press Enter.
  • Clearing CMOS
  • Turn off the computer and disconnect the power cord from the power outlet.
  • Remove the access panel.
  • On the system board, press and hold the CMOS button for 5 seconds.
  • Replace the chassis access panel and reconnect the power cord.
  • Turn on the computer and allow it to start.
  • Computer Setup Menu Heading Option/Description File System Information - Lists the following main system specifications: • Product name • SKU number (some models) • Processor type/speed/stepping • Cache size (L1/L2/L3) • Installed memory size/speed/ch • Integrated MAC Address • System BIOS • Chassis serial number • Asset tracking number • ME firmware version • ME management mode About - Displays copyright notice. Set Time and Date - Allows you to set system time and date. Replicated Setup - Allows you to save or restore system configuration to/ from a USB flash drive. Default Setup - Allows you to save current settings as default or restore factory settings as default. Apply Defaults and Exit - Applies the selected default settings and clears any established passwords. Ignore Changes and Exit - Exits Computer setup without saving changes. Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup. Storage Device Configuration - Lists all installed BIOS-controlled storage devices. The following options are available: •

    Cd-Rom

    • Hard Disk • SMART (ATA disks only) • Diskette Storage Options - Allows you to set: • SATA Emulation - Choose how the SATA controller and devices are accessed by the OS. SATA Emulation choices are AHCI or IDE. • Removable Media Boot - Enables/disables ability to boot the system from removable media. Boot Order - Specify boot order for UEFI and legacy boot sources. Also specify hard drive boot order. • Shortcut to Temporarily Override Boot Order Security Setup Password - Set and enable the setup (Admin) password. Power-On Password - Set and enable power-on password. Password Options - Allows to you enable/disable: • Lock Legacy Resources • Setup Browse Mode • Password prompt on F9 & F12 • Network Server Mode Smart Cover - Allows you to lock/unlock the smart cover and set the cover removal sensor to disable/notify user/setup password. Device Security - Set Device Available/Device Hidden for: embedded security device, system audio, network controller, USB controller, serial/parallel ports, and SATA ports. USB Security - Set Device Available/Device Hidden for front USB ports, rear USB ports, internal USB ports, accessory USB ports. Slot Security - Disable the PCI, PCIe, and Mini Card slots. Network Boot - Enables/disables boot from OS (NIC models only). System IDs - Allows you to update asset tag, ownership tag, UUID, key- board locale setting. Master Boot Record Security - enables/disables MBR. System Security - Allows you to set: • Data Execution Prevention (enable/disable) • SVM CPU Virtualization (enable/disable). • Virtualization Technology (VTx) (enable/disable) • Virtualization Technology/Directed IO (VTd) (enable/disable) • Trusted Execution Technology (enable/disable) • Embedded Security Device (enable/disable) • Reset to Factory Settings (Do not reset/Reset) • Measure boot variables/devices to PCR1 (enable/disable) • OS management of Embedded Security Device (enable/disable) • Reset of Embedded Security Device through OS (enable/disable) • No PPI provisioning (Windows 8 only; enable/disable) • Allow PPI policy to be changed by OS (enable/disable) DriveLock Security - Allows you to assign or modify a master or user password for hard drives. Secure Boot Configuration (Windows 8 only) • Legacy Support (enable/disable) • Secure Boot (enable/disable). • Key Management (enable/disable) • Fast Boot (enable/disable) Power OS Power Management - Allows you to enable/disable Runtime Power Management, Idle Power Savings, Unique Sleep State Blink Rates. Hardware Power Management - Enable/disable SATA power management, S5 maximum power savings., PCI slots, network controller, USB 3.0 controller Thermal - Control minimum fan speed. Advanced Power-On Options - Allows you to set: • POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days) • POST messages (enable/disable) • Press the ESC key for Startup Menu (enable/disable) • Option ROM Prompt (enable/disable) • After Power Loss (off/on/previous state) • POST Delay (none, 5, 10, 15, 20, or 60 seconds) • Remote Wakeup Boot Source (remote server/local hard drive) • Factory Recovery Boot Support (enable/disable) • Bypass F1 Prompt on Configuration Changes (enable/disable) BIOS Power-On - Set the computer to turn on at a preset time. Advanced (continued) Bus Options - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping. Onboard Devices - Allows you to set resources for or disable on-board system devices. Device Options - Allows you to set: • Printer mode (Bi-Directional, EPP + ECP, Output Only) • Num Lock State at Power-on (off/on) • Integrated Video (enable/disable) • Integrated Graphics (Auto/Disable/Force) • Internal Speaker (enable/disable) • NIC PXE Option ROM Download (enable/disable) • Multi-Processor (enable/disable) • Hyper-threading (enable/disable) • Turbo Mode (enable/disable) VGA Configuration - Allows you to specify which VGA controller is the “boot”/primary. Displayed only if add-in video card installed. AMT Configuration - Allows you to set: • AMT (enable/disable) • Unconfigure AMT/ME (enable/disable) • Hide Unconfigure ME Confirmation Prompt (enable/disable) • Watchdog Timer (enable/disable) Diagnostic LEDs

    Led

    Color LED Activity State/Message Power Green On Computer on Power Green 1 blink every 2 seconds Normal Suspend Mode Power Red 1 blink every second followed by a 2 second pause CPU thermal shutdown Power Red 3 blinks, 1 blink every second followed by a 2 second pause Processor not installed Power Red 4 blinks, 1 blink every second followed by a 2 second pause Power failure (power supply overload) Power Red 5 blinks, 1 blink every second followed by a 2 second pause Pre-video memory error Power Red 6 blinks, 1 blink every second followed by a 2 second pause Pre-video graphics error Power Red 7 blinks, 1 blink every second followed by a 2 second pause System board failure (ROM Power Red 8 blinks, 1 blink every second followed by a 2 second pause Invalid ROM based on Checksum Power Red 9 blinks, 1 blink every second followed by a 2 second pause System powers on but is unable to boot Power Red 10 blinks, 1 blink every second followed by a 2 second pause Bad option card Power Red 11 blinks, 1 blink every second followed by a 2 second pause Current processor does not support a feature previously enabled. none none System does not power on and LEDs are not flashing System unable to power on

    Page 4

    HP Compaq 6300 Pro, SFF Chassis 690364-003 page 4 System Board System Board Connectors and Jumpers (component location may vary)

    Cmos

    CMOS header

    Pwr

    Main power connector

    Esata

    eSATA connector or 2nd ODD

    Pwr Cmd

    Power connector

    Sata2

    1st optical drive (SATA 2.0)

    Par

    Parallel port connector

    Sata1

    2nd hard drive, or 2nd ODD if ESATA Adapter Cable exists (SATA 2.0)

    Comb

    Serial port

    Sata0

    1st hard drive (SATA3.0)

    In/Out

    Audio in/Audio out

    Chfan

    Fan connector

    Ps2

    PS/2 keyboard + mouse connector

    Cpu/Hs

    Processor socket

    Pswd

    Password header

    Bat

    RTC battery socket

    Vga+Coma

    Monitor connector+serial port

    Pwrcpu

    CPU power connector

    Media2

    USB Device (Media card reader)

    Dimm1

    Memory socket - Channel B

    Chfan2

    System fan connector

    Dimm2

    Memory socket - Channel B

    Media

    USB Device (Media card reader)

    Dimm3

    Memory socket - Channel A

    Hlck

    Hood lock connector

    Dimm4

    Memory socket - Channel A

    Displayport

    DisplayPort connector

    Pb/Led

    Power switch connector

    Usb

    USB connectors

    Spkr

    Speaker connector

    Hsense

    Hood sensor connector

    Frnt Aud

    Front panel connector

    Rj45+Usb

    Network+USB connectors

    Front_Usb2

    2nd USB connector

    X1Pciexp1

    PCIe X1 slot

    Front_Usb

    1st USB connector

    X1Pciexp2

    PCIe X1 slot

    Sata Pwr1

    Optical drive power connector

    X16Pciexp

    PCIe X16 slot

    Sata Pwr0

    Hard drive power connector

    Pci1

    PCI slot

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