How do I reset the IQOS Iluma Prime™ if there's an issue?

To reset the IQOS Iluma Prime™, place the Holder in the Pocket Charger and press the Button for 10 seconds. All Status Lights will turn OFF, then ON to confirm a successful reset. (Page 8)

From the official Iqos Iluma Prime Smoke Free Device manual, page 8

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