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Common questions
Common Questions
10 totalHow long should I preheat the Ninja Max Air Fryer before cooking?
You should always preheat your Ninja Air Fryer for 3 minutes before cooking for best cooking and crisping results. This ensures optimal temperature and performance for your food.
What does error code E1 mean and how do I fix it?
E1 indicates a temperature sensor error. You should unplug the unit immediately and contact Ninja customer service for assistance.
Can I wash the main unit of the air fryer in the dishwasher?
No, the main unit should never be cleaned in the dishwasher. Only the ceramic-coated pan and crisper plate are dishwasher safe; the main unit should only be wiped with a damp cloth.
What should I do if I get an E2 error code?
E2 is an overheating error. You should allow the unit to cool down completely before using it again.
Why is my food not cooking evenly in the air fryer?
Uneven cooking typically occurs when ingredients are piled up and obstructing air flow. Make sure to spread ingredients in a single layer and shake or stir the food during cooking if necessary for more even results.
What is the maximum temperature for the MAX CRISP function?
The maximum temperature for the MAX CRISP function is 240°C. If the temperature won't increase beyond this, ensure the air fryer is not overloaded.