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Common questions
Common Questions
10 totalWhat should I do if my NuWave Brio Air Fryer is not turning on?
First, ensure the appliance is plugged in properly to a functioning power outlet. Then verify that the appliance is assembled correctly, as improper assembly can prevent it from powering on. If the issue persists after checking these items, contact NuWave customer support.
What does error code E1 mean on the NuWave Brio Air Fryer?
Error code E1 indicates a temperature sensor error. This means there is a malfunction with the temperature sensor in the appliance. You should discontinue use and contact customer support for assistance.
What does error code E2 mean on the NuWave Brio Air Fryer?
Error code E2 indicates that the overheating protection has been activated. This is a safety feature that prevents the appliance from operating at unsafe temperatures. Allow the appliance to cool down before attempting to use it again.
What does error code E3 mean on the NuWave Brio Air Fryer?
Error code E3 indicates a temperature probe error. This means there is a malfunction with the temperature probe accessory. Check that the probe is properly connected, and if the error persists, contact customer support.
How do I set up my NuWave Brio Air Fryer before first use?
Remove all packaging materials and labels, then wash all accessories (Mesh Tray, Mesh Racks, Drip Tray, Grill/Griddle Plate, Rotisserie Basket, Rotisserie Skewer, and Probe) with hot water, mild detergent, and a non-abrasive sponge, then dry thoroughly. Place the appliance on a level, stable, heat-resistant surface, insert the Base Tray and Mesh Tray into the appliance, and plug it into a standard wall outlet.
Why is my NuWave Brio Air Fryer cooking food unevenly?
Uneven cooking is typically caused by the appliance not being on a level surface, overcrowding the cooking area, or skipping the preheat function. Ensure the appliance is placed on a level surface, avoid overcrowding, and use the preheat function before cooking to achieve more consistent results.