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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
10 totalWhat should I do if my feeder loses internet connection?
Re-enter Wi-Fi password, move closer to the router, or ensure you are using a compatible 2.4GHz network. Resetting the feeder may also help with reconnection.
How can I perform a manual feeding via the app?
Locate the 'Manual Feed' option on the main screen of the Petory Smart app, and select the number of portions to dispense immediately. (Page 67)
How do I record a voice message?
Press and hold the voice recording button on the feeder's control panel until your message is saved; it will play automatically before each meal. Record up to 10 seconds of audio.
What are the backup power options if there’s a power outage?
Install three D-cell batteries for backup. This ensures your pet will continue to be fed during electricity outages. (Page 52)
How do I set up my feeding schedule using the Petory Smart app?
Navigate to the 'Schedule' or 'Meal Plan' section in the app, set your desired meal times (up to 10 meals daily), specify portion sizes for each meal, and enable slow feed mode if needed.
What do I need to know about cleaning my Petory feeder?
The food bowl, stainless steel bowl, hopper, and lid are washable. However, avoid getting the base unit with embedded electronics wet during cleaning.