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— answers from the official manualAnswers from the official manual.
Common questions
Common Questions
19 totalWhat type of battery should I use if I need to replace the headset battery?
You should use only the battery type supplied by Plantronics. The product has a replaceable battery, but using any other battery type is not recommended. (Page 3)
How do I mute and unmute a call while using the headset?
To mute or unmute a call, press the volume button in on the headset. The desk phone talk button on the base will turn solid red when the headset is muted. (Page 3)
How do I adjust the listening volume on the headset?
When wearing the headset on your right ear, push the volume button up to increase the volume and push it down to decrease the volume. The opposite is true when wearing the headset on your left ear. If the volume is still too loud or too soft, you can also adjust the desk phone listening volume control on the base. (Page 3)
What should I do if the dial tone does not sound clear during configuration?
If the dial tone is too loud or too soft, first adjust the headset volume level. If it still does not sound clear, adjust the configuration switch on the base until the dial tone sounds best. Note that multiple settings might work with your phone, but only one is the optimal position. (Page 3)
What are the minimum system requirements to install the Plantronics software on a PC?
The minimum requirements are Windows XP, Windows Vista, or Windows 7; a 400 MHz Pentium processor or equivalent; 96 MB RAM; 280 MB hard disk space; an 800x600 display with 256 colors; and Internet Explorer V6 or better. Recommended specs include a 1 GHz processor, 256 MB RAM, and 500 MB hard disk space. (Page 2)
How do I connect the Savi WO2 base to my desk phone?
Connect the telephone interface cable to the telephone interface cable jack on the base. Then disconnect the handset coil cord from the desk phone and connect the telephone interface cable to the now open handset port. Finally, connect the handset coil cord to the telephone interface cable junction box. (Page 3)
Show 13 more questions
What is the minimum safe distance I should maintain between the WO2 base and people?
Is it safe to use the headset at high volume levels for long periods?
How do I pair the Savi WO2 base to my Bluetooth mobile phone?
What are the recommended settings before making a test call?
How do I charge the Savi WH500 headset?
How do I adjust volume levels during calls?
How do I perform a factory reset on my Savi WO2?
How do I connect my Savi WO2 base to a desk phone?
Can I adjust settings through Plantronics software?
How do I make a test call using my PC?
How do I charge the WH500 headset for the first time?
How do I pair the Savi WO2 base to a Bluetooth mobile phone?
How do I mute or unmute during a call?
Full Manual
5 pages
Savi® W740 Wireless Headset System Quick Start Guide Guide de démarrage rapide Guía de inicio rápido Guia de Início Rápido 1 Savi WH500 Headset 1 Volume Button (Press in to mute/unmute) 2 Call Control Button 3 Indicator Light 4 Microphone 5 Headband 6 Battery 7 Eartips 8 Earloops 9 Charge Cradle 8 9 7 6 4 2 3 5 Savi WO2 Base 1 PC Talk Button and Indicator Light 2 Mobile Phone Talk Button and Indicator Light 3 Desk Phone Talk Button and Indicator Light 4 Desk Phone Speaking Volume 5 Configuration Switch 6 Desk Phone Listening Volume 7 Bluetooth Pairing Button and Indicator Light 8 DECT Subscription Button and Indicator Light 9 Charging Indicator Light 10 Power Jack 11 Handset Lifter Jack 12 Telephone Interface Cable Jack 13 USB Port Base Power Supply Telephone Interface Cable 8 7 5 6 4 9 10 11 12 13 1 2 3 USB Cable CD includes:
3-1 3-2 5-1 4-1 7-6 8-4 8-5 9-1 11-1 11-2 6-1 Welcome Congratulations on purchasing your new Plantronics product. This Quick Start Guide contains instructions for setting up the Savi W740 (WO2™ Base + WH500™ Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Set Up, Complete User Guide and Software We highly recommend that you refer to the included CD. The CD contains animated set up instructions; the complete user guide that provides full details on how to use your system; and the Plantronics software. The software enables you to:
1 Attaching Charge Cradle to Base 1-1 Connect the headset charge cradle to the base. Push firmly on the cradle until the
cradle snaps into place. 2 Connecting Base to Desk Phone 2-1 Connect the telephone interface cable to the telephone interface cable jack on the
base. 2-2 After disconnecting the handset coil cord from the desk phone, connect the
telephone interface cable to the now open handset port on the desk phone. 2-3 Connect the handset coil cord to the telephone interface cable junction box. 3 Connecting Power Supply to Base 3-1 Connect the base power supply into the power jack on the base. 3-2 Connect the power supply to outlet. 4 Installing Battery to Headset 4-1 Position the battery as shown on headset and slide into position until the battery
snaps into place.
NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. 5 Choosing Wearing Style 5-1 If you prefer the over-the-ear style, attach the earloop first and then the eartip to
the headset.
NOTE Ensure the large end of the eartip faces down towards the microphone. 5-2 If you prefer the over-the-head style, attach the headband to the headset. 6 Docking and Charging Headset 6-1 Gently push the headset into the charge cradle.
The charging indicator light on the base will flash green to
indicate that the headset battery is charging. 6-2 Charge for at least 20 minutes prior to the first use.
A full charge takes 3 hours. 7 Checking Configuration 7-1 Set volume on desk phone to mid-range. 7-2 On the base, ensure the configuration switch is set to “A” and the desk phone
speaking volume and desk phone listening volume are both set to 3.
note For most phones, these factory default settings will sound the best. 7-3 While wearing your headset, press the call control button on headset. 7-4 Remove the handset from desk phone cradle. 7-5 Listen for a dial tone. If the dial tone sounds clear, press the call control button on
headset and continue with Step 8 Making a Test Call with Desk Phone. 7-6 If the dial tone is too loud or too soft, adjust the headset volume level. 7-7 If the dial tone still does not sound clear, adjust the configuration switch until the
dial tone sounds the best.
NOTE Multiple settings might work with your phone; however, only one is the optimal position. 7-8 Press the call control button on the headset and return the handset to the cradle to
complete configuration. 8 Making a Test Call with Desk Phone 8-1 While wearing your headset, press the call control button on headset. 8-2 Remove the handset from desk phone cradle. 8-3 Dial the number using your desk phone. 8-4 You can fine tune the listening volume on the headset. When wearing the
headset on your right ear, push the volume button up to increase the volume and
push the volume button down to decrease the volume. The opposite is true when
wearing on left ear. 8-5 To mute/unmute the call, press the volume button in. The desk phone talk button on
the base will turn solid red when the headset is muted. 8-6 If the listening volume is still too loud or too soft, adjust the desk phone listening
volume on the base. 8-7 If the speaking volume is too loud or too soft for your listener, adjust the desk
phone speaking volume on the base. 8-8 Press the call control button on the headset and return the handset to the cradle to
complete the test call. Do not use headphones / headsets at high volumes for an extended period of time. Doing so can cause hearing loss. Always listen at moderate levels. See plantronics.com/healthandsafety for more information on headsets and hearing. Charging time 20 min ...................... Minimum charge before first use 3 hours .................... Full charge
9 Pairing Savi Base to Bluetooth Mobile Phone 9-1 Press and hold the Bluetooth pairing button on the Savi base for three seconds. The
Bluetooth indicator light will alternately flash red and blue. 9-2 Place the Bluetooth mobile phone into discover mode. “SAVI” will appear on the phone
when the phone finds the base. 9-3 If prompted by your mobile phone, type “0000” as the passcode. 9-4 The Bluetooth indicator light on the base will turn solid blue. Your Savi base is now
paired with your Bluetooth mobile phone. 10 Making a Test Call with Mobile Phone 10-1 While wearing your headset, place a call with your mobile phone. The link to the
headset will be brought up automatically. 10-2 Adjust the listening volume on the headset or on the mobile phone. 10-3 To end the test call, press the call control button on the headset. 11 Connecting to the PC 11-1 Connect the USB cable to the USB port on the back of the base. 11-2 Connect the other end of the USB cable to the USB port on the PC. 11-3 Insert the CD and install the Plantronics software. Follow the installation
instructions shown on your PC. 12 Making a Test Call with PC 12-1 While wearing your headset, press the PC talk button on the base. 12-2 Dial the number using your softphone application. 12-3 Adjust listening and speaking volume using your softphone application and/or
“Sounds and Audio Devices” in your PC control panel. 12-4 You can fine tune the listening volume and mute/unmute a call from the headset.
(See steps 8-4 and 8-5 above.) 12-5 To end the test call, press the call control button on the headset. Registering Your Product Visit plantronics.com/productregistration to register your product online so we can provide you with the best service and technical support. Getting Assistance The Plantronics Technical Assistance Center is ready to assist you. You can find answers to frequently asked questions, ask a question using e-mail, receive service over the internet, or speak directly with a representative. Visit plantronics.com/support.
Plantronics, Inc. Tel: 800-544-4660 345 Encinal Street Tel: 831-426-5858 Santa Cruz, CA 95060 plantronics.com United States ©2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Savi, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Microsoft, Internet Explorer, Windows, Windows Vista, and Windows XP are trademarks or registered trademarks of Microsoft Corporation in the US and other countries. Pentium is a trademark of Intel Corporation in the U.S. and other countries.The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. Patents U.S. 7,633,963; D582,901; D599,331; China ZL200830005437.x; EM 000873823-0004; Taiwan D127496; and Patents Pending 8395402 (04.10)