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Common questions
Common Questions
10 totalHow do I perform a factory reset on my Roku TV?
Press the Home button on the remote, go to Settings > System > Advanced system settings > Factory reset, and follow the on-screen instructions. This will restore your TV to its original factory settings.
What should I do if I get Error Code 001?
Error Code 001 indicates a network connectivity issue. Check your internet connection and ensure the TV is connected to the network.
What does Error Code 014 mean and how do I fix it?
Error Code 014 indicates a problem with the HDMI connection. Verify that the HDMI cable is properly connected and the correct input source is selected.
How do I set up the TV stand during initial setup?
Place the TV screen-down on a clean, flat, soft surface to prevent scratches. Use a Phillips screwdriver to attach each stand with the provided screws, then place the TV upright on a stable, level surface.
What should I do if my remote control is not responding?
Replace the batteries in the remote control, ensure there are no obstructions between the remote and the TV, and try using the Roku mobile app as a remote control alternative.
How do I add new channels to my Roku TV?
Navigate to the Streaming Channels section from the Home screen, browse or search for the desired channel, and select "Add Channel" to include it on your home screen.