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Common questions
Common Questions
10 totalWhat batteries does the GE Roku TV Replacement Remote require?
The remote requires two (2) AA batteries, which are not included with the remote. You must purchase them separately before using the remote.
How do I install batteries in the remote?
Locate the battery compartment on the back of the remote and slide the battery cover downwards to open. Insert two AA batteries ensuring correct polarity (+ and -), then slide the battery cover upwards until it clicks into place.
Do I need to program the remote when I first get it?
For most Roku-enabled TVs (TCL, Hisense, Element, Westinghouse, Philips, Magnavox, Sanyo, Hitachi, Haier, JVC, RCA), the remote is preprogrammed and ready for immediate use after battery installation. However, some Insignia and Sharp Roku-enabled TVs may require additional programming using the included code list.
How do I program the remote for my TV?
First, turn on your TV using its original remote or power button. Press and hold the Setup button until the red indicator stays on, then release it. Press and release the TV button, then enter the 4-digit code for your TV brand. The red indicator will turn off if the code is correct. Test by pressing the Power button to see if your TV responds.
What should I do if the remote doesn't operate my TV?
First, ensure the batteries are fresh and installed correctly with proper polarity. Verify that the remote is properly programmed for your TV model by checking the code list and reprogramming if necessary. If issues persist, reset the remote by removing the batteries, waiting 30 seconds, and reinstalling them.
How do I reset the remote if it's not responding?
Remove the batteries from the remote and wait for 30 seconds. Then reinstall the batteries and test the remote. If it still does not respond, replace the batteries with fresh new ones.