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Common questions
Common Questions
10 totalWhat batteries does the Roku TV Remote require?
The remote requires two (2) AA alkaline batteries, which are not included with the remote. Ensure correct (+) and (-) orientation when installing the batteries in the battery compartment.
How do I install batteries in the remote?
Press the arrow on the back of the remote and slide the cover downward to remove it. Insert two (2) AA batteries, ensuring correct (+) and (-) orientation, then replace the cover and slide it upward until it clicks into place.
How do I program the remote for my Insignia or Sharp Roku TV?
Use the included Code List to find the appropriate 4-digit code for your TV model. Press and hold the SETUP button until the red light stays on, then enter the 4-digit code using the number buttons. The red light will turn off when the code is accepted. Point the remote at your TV and test the buttons.
What does it mean when the red light blinks twice after I enter a code?
A red light that blinks twice after entering a code indicates that the code was not accepted. You should repeat the programming steps with the next code in the included Code List.
How do I reset the remote to factory settings?
Press and hold the SETUP button until the red light stays on, then press the REWIND button four times. The red light will blink twice to confirm that the reset has been completed.
What should I do if the remote is not responding to my TV?
Check that the batteries are fresh and installed correctly with proper orientation. Aim the remote directly at the device with no obstructions between the remote and the TV, and verify that the remote is compatible with your device.