What should I do if the Galaxy A04e is not charging correctly?
If your device is not charging properly, take the device and charger to a Samsung Service Center or an authorized service center. You should only use Samsung-approved batteries, chargers, and cables designed specifically for your device. Using incompatible accessories may cause serious injury or damage to the device. (Page 9)
From the official Samsung Galaxy A04E SM-A042F Smartphone manual, page 9
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