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Common questions
Common Questions
10 totalHow do I troubleshoot audio issues with my earbuds?
Verify that the earbuds are properly inserted, check the battery levels of both the earbuds and your connected device, and move closer to your device to ensure a strong Bluetooth signal.
What should I use to clean the Openfit Earbuds?
Use a soft, dry cloth to clean the earbuds and avoid using water or harsh chemicals that could damage the device.
How do I factory reset the Openfit Earbuds?
Place both earbuds in the charging case and press and hold the button on the charging case for 15 seconds until the indicator flashes orange, then turns off. The earbuds will then enter pairing mode and be reset to factory defaults.
What does a flashing red light mean on my earbuds?
A flashing red light indicates that the battery is low and you need to charge the earbuds immediately. Place them in the charging case connected to a power source to recharge.
How long does it take to fully charge the Openfit Earbuds?
The earbuds will fully charge in approximately 60 minutes when placed in the charging case and connected to a power source using the provided USB-C cable.
How do I pair the Openfit Earbuds to my device for the first time?
Open the charging case to automatically enter Bluetooth pairing mode. Enable Bluetooth on your device and select "OpenFit by Shokz" to complete the pairing process.