Zyxel Zyxel Wre2206 Wireless N300 Range Extender User Guide

Default Login Details User’s Guide

Wre2206

Or

Ssid

WRE2206 User’s Guide 2

Important!

Read Carefully Before Use.

Keep This Guide For Future Reference.

Contents Overview WRE2206 User’s Guide 3 Contents Overview User’s Guide ........................................................................................................................................7 Introduction ............................................................................................................................................. 8 The Web Configurator ......................................................................................................................... 12 Connection Wizard .............................................................................................................................. 14 Status ...................................................................................................................................................... 20 Tutorials .................................................................................................................................................. 24 Technical Reference ........................................................................................................................34 Wireless LAN .......................................................................................................................................... 35 LAN ......................................................................................................................................................... 44 System .................................................................................................................................................... 46 Tools ........................................................................................................................................................ 47 Troubleshooting .................................................................................................................................... 53

Table of Contents WRE2206 User’s Guide 4 Table of Contents Contents Overview .............................................................................................................................3 Table of Contents.................................................................................................................................4 Part I: User’s Guide............................................................................................ 7 Chapter 1 Introduction ..........................................................................................................................................8 1.1 Overview ........................................................................................................................................... 8 1.2 Securing the WRE2206 ...................................................................................................................... 9 1.3 Front Panel ........................................................................................................................................ 9 1.4 The WPS Button ............................................................................................................................... 10 1.4.1 WiFi Protected Setup ............................................................................................................ 11 Chapter 2 The Web Configurator........................................................................................................................12 2.1 Overview ......................................................................................................................................... 12 2.2 Accessing the Web Configurator ................................................................................................. 12 2.3 Resetting the WRE2206 ................................................................................................................... 13 Chapter 3 Connection Wizard ............................................................................................................................14 3.1 Overview ......................................................................................................................................... 14 3.2 Configuring the WRE2206 for Connection to an AP ................................................................... 14 3.2.1 Selecting Automatically Detected AP Parameters .......................................................... 14 3.2.2 Manually Configuring AP Parameters ................................................................................ 16 3.3 Completing the Connection Wizard ............................................................................................ 17 Chapter 4 Status...................................................................................................................................................20 4.1 WRE2206 Status ............................................................................................................................... 20 4.2 Navigation Panel ............................................................................................................................ 22 Chapter 5 Tutorials ...............................................................................................................................................24 5.1 Overview ......................................................................................................................................... 24 5.2 Connecting a Wireless Client using WPS ...................................................................................... 24 5.2.1 Push Button Configuration (PBC) ........................................................................................ 24

Table of Contents WRE2206 User’s Guide 5 5.2.2 PIN Configuration .................................................................................................................. 26 5.3 Connecting the WRE2206 to an AP .............................................................................................. 27 5.3.1 Connecting to an AP with the WPS PBC Method ............................................................. 28 5.3.2 Connecting to an AP with the WPS PIN Method ............................................................... 29 5.3.3 Selecting an AP from an Automatically Detected List ..................................................... 30 5.3.4 Selecting an AP by Manually Entering Security Information ............................................ 32 Part II: Technical Reference........................................................................... 34 Chapter 6 Wireless LAN .......................................................................................................................................35 6.1 Overview ......................................................................................................................................... 35 6.2 What You Can Do .......................................................................................................................... 35 6.3 What You Should Know ................................................................................................................. 35 6.3.1 Wireless Security Overview ................................................................................................... 36 6.4 General Wireless LAN Screen ....................................................................................................... 37 6.5 MAC Address List ............................................................................................................................ 38 6.6 Wireless LAN Advanced Screen ................................................................................................... 39 6.7 Quality of Service (QoS) Screen ................................................................................................... 40 6.8 WPS Screen ..................................................................................................................................... 40 6.9 WPS Station Screen ........................................................................................................................ 41 6.10 AP Select Screen .......................................................................................................................... 42 Chapter 7 LAN ......................................................................................................................................................44 7.1 Overview ......................................................................................................................................... 44 7.2 What You Need To Know .............................................................................................................. 44 7.3 LAN IP Screen .................................................................................................................................. 44 Chapter 8 System.................................................................................................................................................46 8.1 Overview ......................................................................................................................................... 46 8.2 What You Can Do .......................................................................................................................... 46 8.3 System Password Screen .............................................................................................................. 46 Chapter 9 Tools ....................................................................................................................................................47 9.1 Overview ......................................................................................................................................... 47 9.2 What You Can Do .......................................................................................................................... 47 9.3 Firmware Upload Screen ............................................................................................................... 47 9.4 Configuration Screen ..................................................................................................................... 49

Table of Contents WRE2206 User’s Guide 6 9.4.1 Backup Configuration .......................................................................................................... 50 9.4.2 Restore Configuration .......................................................................................................... 50 9.4.3 Back to Factory Defaults ...................................................................................................... 51 9.5 Restart Screen ................................................................................................................................. 51 9.6 LED Screen ....................................................................................................................................... 51 Chapter 10 Troubleshooting..................................................................................................................................53 10.1 Power, Hardware Connections, and LEDs ................................................................................. 53 10.2 WRE2206 Access and Login ........................................................................................................ 54 10.3 Internet Access ............................................................................................................................. 55 10.4 Resetting the WRE2206 to Its Factory Defaults .......................................................................... 56 10.5 Wireless Problems .......................................................................................................................... 57 Appendix A Customer Support ....................................................................................................... 58 Appendix B Legal Information......................................................................................................... 64 Index ...................................................................................................................................................71

7

Part I

WRE2206 User’s Guide 8

Chapter 1

Chapter 1 Introduction WRE2206 User’s Guide 9 1.2 Securing the WRE2206 Do the following things regularly to make the WRE2206 more secure and to manage the WRE2206 more effectively.

Chapter 1 Introduction WRE2206 User’s Guide 10 The following table describes the LEDs and the WPS button. 1.4 The WPS Button The WPS button can be used to begin WiFi Protected Setup (WPS), reboot the WRE2206 while keeping it’s configuration or reboot the WRE2206 to factory default configuration. Table 1 Front Panel LEDs and WPS Button

Led

Status

Description

Wps

Action

Result

Chapter 1 Introduction WRE2206 User’s Guide 11 1.4.1 WiFi Protected Setup Your WRE2206 supports Wi-Fi Protected Setup (WPS), which is an easy way to set up a secure wireless network. WPS is an industry standard specification, defined by the WiFi Alliance. WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Each WPS connection works between two devices. Both devices must support WPS (check each device’s documentation to make sure). Depending on the devices you have, you can either press a button (recommended) on the device itself, or in its configuration utility or enter a PIN (a unique Personal Identification Number that allows one device to authenticate the other) in each of the two devices. When WPS is activated on a device, it has two minutes to find another device that also has WPS activated. Then, the two devices connect and set up a secure network by themselves. For more information on using WPS, see Section 5.2 on page 24.

WRE2206 User’s Guide 12

Chapter 2

Chapter 2 The Web Configurator WRE2206 User’s Guide 13 4 Type admin (default) as the user name and 1234 (default) as the password and click OK. Figure 3 Login Screen 2.3 Resetting the WRE2206 If you forget your password or IP address, or you cannot access the Web Configurator, press the WPS button for more than 10 seconds to reload the factory-default configuration file. This means that you will lose all configurations that you had previously saved, the username will be reset to admin and password will be reset to 1234. The IP address will be reset to “192.168.1.2”. 1 Press and hold the WPS button, the WPS LED begins flashing immediately. 2 Release the WPS button. The WRE2206 reloads factory defaults and begins to reboot.

WRE2206 User’s Guide 14

Chapter 3

Chapter 3 Connection Wizard WRE2206 User’s Guide 15 The following table describes the labels in this screen. Note: The wireless stations and WRE2206 must use the same SSID, channel ID, WPA-PSK (if WPA-PSK is enabled) or WPA2-PSK (if WPA2-PSK is enabled) for wireless communication. 2 Type a key. The number of characters accepted by the KEY field is shown in the following table. Table 3 Network > Wireless LAN > AP Select

Label

Description

Ssid

Mac

Ssid

Back

Next

Exit

Encryption

Key Format

Key Length

Ascii

Ascii

Chapter 3 Connection Wizard WRE2206 User’s Guide 16 Figure 5 Wizard: Type a Key 3.2.2 Manually Configuring AP Parameters If the AP you want to connect to is not listed, then follow these steps to configure the security settings of the AP manually. 1 Select Enter SSID manually. 2 Type the SSID of the AP into the SSID field. Figure 6 Wizard: Manually Typing the SSID 3 Configure the security settings. The number of characters accepted by the KEY field is shown in the following table.

Chapter 3 Connection Wizard WRE2206 User’s Guide 17 Figure 7 Wizard: Manually Configuring Security Settings 3.3 Completing the Connection Wizard 1 Click Next. The key verification screen appears. Table 5 Maximum Key Lengths

Encryption

Key Format

Key Length

Ascii

Ascii

Chapter 3 Connection Wizard WRE2206 User’s Guide 18 Figure 8 Wizard: Verifying the Key The following screen appears if the key verifies successfully. Figure 9 Wizard: Key Verification Success The following screen appears if the key fails to verify. Click BACK and check the key.

Chapter 3 Connection Wizard WRE2206 User’s Guide 19 Figure 10 Wizard: Key Verification Failed 2 Click Apply to complete the wizard setup and restart the WRE2206. Figure 11 Connection Wizard Complete

WRE2206 User’s Guide 20

Chapter 4

Icon

Description

Chapter 4 Status WRE2206 User’s Guide 21 The following table describes the labels shown in the Status screen. Table 7 Web Configurator Status Screen

Label

Description

- Dhcp

- Wps

Chapter 4 Status WRE2206 User’s Guide 22 4.2 Navigation Panel Use the menu in the navigation panel menus to configure WRE2206 features. Figure 13 Menus The following table describes the sub-menus. Port This is the WRE2206’s port type. Status For the LAN ports, this displays the port speed and duplex setting or Down when the line is disconnected. For the WLAN, it displays Up when the WLAN is enabled or Down when the WLAN is disabled or Auto. TxPkts This is the number of transmitted packets on this port. RxPkts This is the number of received packets on this port. Collisions This is the number of collisions on this port. Tx B/s This displays the transmission speed in bytes per second on this port. Rx B/s This displays the reception speed in bytes per second on this port. Association List # This is the index number of an associated wireless client. MAC Address This field displays the MAC address of an associated wireless client. Association Time This field displays the time a wireless station first associated with the WRE2206’s WLAN network. Signal Table 7 Web Configurator Status Screen (continued)

Label

Description

Link

Tab

Function

Chapter 4 Status WRE2206 User’s Guide 23 Wireless

Lan

Wps

Lan

Ip

Led

Link

Tab

Function

WRE2206 User’s Guide 24

Chapter 5

Chapter 5 Tutorials WRE2206 User’s Guide 25 3 In the wireless client utility, find the WPS settings. Enable WPS and press the WPS button (Start or WPS button) 4 Log into WRE2206’s Web Configurator and navigate to the Network > Wireless LAN > WPS Station screen. 5 In the WRE2206’s Web Configurator, select Registrar in Config Mode and then press Start PBC. Note: Your WRE2206 has a WPS button, as well as a Start PBC button in the Web Configurator. Both buttons have exactly the same function; you can use one or the other. Note: It doesn’t matter whether you press the button on the WRE2206 or the wireless client first. WPS times out after two minutes of pressing a button. Press the button on the second device within about a minute of the first, then wait two minutes for the WPS configuration to complete. The WRE2206 sends the proper configuration settings to the wireless client. Then the wireless client is able to communicate with the WRE2206 securely. The following figure shows an example of how to set up wireless network and security by pressing a button on both WRE2206 and wireless client (the NWD210N in this example). Figure 14 Example WPS Process: PBC Method Wireless Client

Wre2206

Security Info

Communication

Within 1 Minute

Chapter 5 Tutorials WRE2206 User’s Guide 26 5.2.2 PIN Configuration When you use the PIN configuration method, you need to use both WRE2206’s configuration interface and the client’s utilities. 1 Launch your wireless client’s configuration utility. Go to the WPS settings and select the PIN method to get a PIN number. 2 On the WRE2206, navigate to the Network > Wireless LAN > WPS Station screen. 3 In the WRE2206’s Web Configurator, select Registrar in Config Mode. 4 In the WRE2206’s Web Configurator, enter the PIN number in the Input client PIN code. 5 Click the Start buttons (or the buttons next to the PIN fields) on both the wireless client utility screen and the WRE2206’s WPS Station screen within about one minute, then wait two minutes for the WPS configuration to complete. The WRE2206 authenticates the wireless client and sends the proper configuration settings to the wireless client. Then the wireless client is able to communicate with the WRE2206 securely. The following figure shows an example of how to set up wireless network and security on WRE2206 and wireless client (ex. NWD210N in this example) by using PIN method.

Chapter 5 Tutorials WRE2206 User’s Guide 27 Figure 15 Example WPS Process: PIN Method 5.3 Connecting the WRE2206 to an AP This section gives you an example of how to connect the WRE2206 to an AP. There are four AP connection methods. This tutorial shows you how to use all of them.

Security Info

Within 1 Minute

Wre2206

Communication

Chapter 5 Tutorials WRE2206 User’s Guide 28

Chapter 5 Tutorials WRE2206 User’s Guide 29 Figure 16 Example Connection to AP using WPS: PBC Method 5.3.2 Connecting to an AP with the WPS PIN Method When you use the PIN configuration method, you need to use both the configuration interface of the AP and the WRE2206’s configuration interface. 1 Log into WRE2206’s Web Configurator and navigate to the Network > Wireless LAN > WPS Station screen. Select Enrollee in Config Mode to get a PIN number. 2 Enter the PIN number in the WPS PIN field of the AP’s configuration interface. 3 Click the Start PIN button on the WRE2206 and the Start button (or the button next to the PIN field) on the AP’s configuration interface within about one minute, then wait two minutes for the WPS configuration to complete. The AP authenticates the WRE2206 and sends the proper configuration settings to the WRE2206. This may take up to two minutes. Then the WRE2206 is able to communicate with the AP securely. The following figure shows an example of how to set up wireless network and security on the AP and WRE2206 by using PIN method.

Wre2206

Security Info

Communication

Within 1 Minute

Ap

Chapter 5 Tutorials WRE2206 User’s Guide 30 Figure 17 Example Connection to AP using WPS: PIN Method 5.3.3 Selecting an AP from an Automatically Detected List Follow the steps below to create a secure wireless network by selecting an AP from a list of detected APs. The instructions require that your hardware is connected (see the Quick Start Guide) and you are logged into the Web Configurator through your LAN connection (see Section 2.2 on page 12). 1 Select an AP form the Select column and click Next. Authentication by PIN

Security Info

Within 1 Minute

Ap

Wre2206

Communication

Chapter 5 Tutorials WRE2206 User’s Guide 31 Figure 18 Tutorial: Selecting an automatically detected AP 2 Type a key into the KEY field and click Next. Figure 19 Tutorial: The KEY field 3 Wait for the WRE2206 to verify the key with the AP. Figure 20 Tutorial: Verifying the key 4 When the key is verified, click Next. Figure 21 Tutorial: Successful key verification 5 Click APPLY to save settings and restart the WRE2206. Click CONTINUE to go to the Status screen without saving the settings and restarting the WRE2206.

Chapter 5 Tutorials WRE2206 User’s Guide 32 Figure 22 Tutorial: Saving settings 5.3.4 Selecting an AP by Manually Entering Security Information This example shows you how to configure wireless security settings with the following parameters on your

Wre2206.

Ssid

Wpa2 Psk

Chapter 5 Tutorials WRE2206 User’s Guide 33 Figure 24 Tutorial: Security Settings 4 Click Apply to save settings and restart the WRE2206. Click CONTINUE to go to the Status screen without saving the settings and restarting the WRE2206. Figure 25 Tutorial: Saving settings

34

Part Ii

WRE2206 User’s Guide 35

Chapter 6

Chapter 6 Wireless LAN WRE2206 User’s Guide 36 6.3.1 Wireless Security Overview The following sections introduce different types of wireless security you can set up in the wireless network. 6.3.1.1 MAC Address List Every wireless client has a unique identification number, called a MAC address.1 A MAC address is usually written using twelve hexadecimal characters2; for example, 00A0C5000002 or 00:A0:C5:00:00:02. To get the MAC address for each wireless client, see the appropriate User’s Guide or other documentation. You can use the MAC Address List to tell the AP which wireless clients are allowed to use the wireless network. If a wireless client is allowed to use the wireless network, it still has to have the correct settings (SSID, channel, and security). If a wireless client is not allowed to use the wireless network, it does not matter if it has the correct settings. This type of security does not protect the information that is sent in the wireless network. Furthermore, there are ways for unauthorized devices to get the MAC address of an authorized wireless client. Then, they can use that MAC address to use the wireless network. 6.3.1.2 Encryption Wireless networks can use encryption to protect the information that is sent in the wireless network. Encryption is like a secret code. If you do not know the secret code, you cannot understand the message. For example, if users do not log in to the wireless network, you can choose no authentication, if users do log on to the wireless network, you can choose No Security, Static WEP, WPA-PSK, or WPA2-PSK. Usually, you should set up the strongest encryption that every wireless client in the wireless network supports. Suppose the wireless network has two wireless clients. Device A only supports WEP, and device B supports WEP and WPA-PSK. Therefore, you should set up Static WEP in the wireless network. Note: It is recommended that wireless networks use WPA-PSK, or stronger encryption. IEEE 802.1x and WEP encryption are better than none at all, but it is still possible for unauthorized devices to figure out the original information pretty quickly. Many types of encryption use a key to protect the information in the wireless network. The longer the key, the stronger the encryption. Every wireless client in the wireless network must have the same key.

No Authentication

Wpa-Psk

Wpa2-Psk

Chapter 6 Wireless LAN WRE2206 User’s Guide 37

6.3.1.3 Wps

Label

Description

Wlan Sta

Ssid

Wlan Ap

Chapter 6 Wireless LAN WRE2206 User’s Guide 38 6.5 MAC Address List The MAC Address List screen allows you to specify which devices are allowed to access the WRE2206, while denying access to all unspecified devices. Every Ethernet device has a unique MAC (Media Access Control) address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. You need to know the MAC address of the devices to configure this screen. To change your WRE2206’s MAC Address List settings, click Network > Wireless LAN > MAC Address List. The screen appears as shown. Figure 27 Network > Wireless LAN > MAC Address List The following table describes the labels in this menu. Apply Click Apply to save your changes back to the WRE2206. Reset Click Reset to reload the previous configuration for this screen. Table 10 Network > Wireless LAN > General (continued)

Label

Description

Label

Description

Chapter 6 Wireless LAN WRE2206 User’s Guide 39 6.6 Wireless LAN Advanced Screen Use this screen to configure advanced wireless LAN parameters. Click Network > Wireless LAN > Advanced. The screen appears as shown. Figure 28 Network > Wireless LAN > Advanced The following table describes the labels in this screen. MAC Address Enter the MAC addresses of the wireless station that are allowed access to the WRE2206 in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. Apply Click Apply to save your changes back to the WRE2206. Reset Click Reset to reload the previous configuration for this screen. Table 11 Network > Wireless LAN > MAC Address List (continued)

Label

Description

Label

Description

Chapter 6 Wireless LAN WRE2206 User’s Guide 40 6.7 Quality of Service (QoS) Screen Use the QoS screen to enable Wifi MultiMedia Quality of Service (WMM QoS). WMM QoS prioritizes traffic using pre-defined voice, video, best-effort and background priorities. Click Network > Wireless LAN > QoS. The following screen appears. Figure 29 Network > Wireless LAN > QoS The following table describes the labels in this screen. 6.8 WPS Screen Use this screen to enable/disable WPS, view or generate a new PIN and check current WPS status. To open this screen, click Network > Wireless LAN > WPS tab. Apply Click Apply to save your changes to the WRE2206. Reset Click Reset to reload the previous configuration for this screen. Table 12 Network > Wireless LAN > Advanced (continued)

Label

Description

Label

Description

Chapter 6 Wireless LAN WRE2206 User’s Guide 41 Figure 30 Network > Wireless LAN > WPS The following table describes the labels in this screen. 6.9 WPS Station Screen Use this screen when you want to add a wireless station using WPS. Note: WPS can only be configured between two devices at a time. For example if devices A and B are first configured using WPS, then use either A or B to configure device C using

Wps.

Label

Description

Ssid

Chapter 6 Wireless LAN WRE2206 User’s Guide 42 Note: WPS times out after two minutes of pressing a button. Press the button on the second device within about a minute of the first, then wait two minutes for the WPS configuration to complete. To add the second wireless station, you have to press these buttons on both device and the wireless station again after the first 2 minutes. Figure 31 Network > Wireless LAN > WPS Station The following table describes the labels in this screen. 6.10 AP Select Screen Use this screen to choose an access point that you want the WRE2206 to connect to. You should know the security settings of the target AP. To open this screen, click Network > Wireless LAN > AP Select tab. Table 15 Network > Wireless LAN > WPS Station

Label

Description

Chapter 6 Wireless LAN WRE2206 User’s Guide 43 Figure 32 Network > Wireless LAN > AP Select The following table describes the labels in this screen. Table 16 Network > Wireless LAN > AP Select

Label

Description

Ssid

Mac

Ssid

WRE2206 User’s Guide 44

Chapter 7

Lan

Label

Description

Chapter 7 LAN WRE2206 User’s Guide 45 IP Address Type the IP address of your WRE2206 in dotted decimal notation 192.168.1.2 (factory default). IP Subnet Mask The subnet mask specifies the network number portion of an IP address. Gateway Enter the gateway of your WRE2206 in dotted decimal notation. Apply Click Apply to save your changes back to the WRE2206. Reset Click Reset to begin configuring this screen afresh. Table 17 Network > LAN > IP (continued)

Label

Description

WRE2206 User’s Guide 46

Chapter 8

Label

Description

WRE2206 User’s Guide 47

Chapter 9

Chapter 9 Tools WRE2206 User’s Guide 48 Figure 35 Maintenance > Tools > Firmware The following table describes the labels in this screen. Note: Do not turn off the WRE2206 while firmware upload is in progress! After you see the Firmware Upgrading screen, wait until the upgrade process is complete. Table 19 Maintenance > Tools > Firmware

Label

Description

Chapter 9 Tools WRE2206 User’s Guide 49 Figure 36 Firmware Upgrading The WRE2206 automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 37 Network Temporarily Disconnected After the WRE2206 restarts, the Upgrade Accomplished screen appears. Figure 38 Upgrade Accomplished Refresh the web page and log in again and check your new firmware version in the Status screen. 9.4 Configuration Screen Click Maintenance > Tools > Configuration. Information related to factory defaults, backup configuration, and restoring configuration appears as shown next.

Chapter 9 Tools WRE2206 User’s Guide 50 Figure 39 Maintenance > Tools > Configuration 9.4.1 Backup Configuration Backup configuration allows you to back up (save) the WRE2206’s current configuration to a file on your computer. Once your WRE2206 is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings. Click Backup to save the WRE2206’s current configuration to your computer. 9.4.2 Restore Configuration Restore configuration allows you to upload a new or previously saved configuration file from your computer to your WRE2206. Note: Do not turn off the WRE2206 while configuration file upload is in progress. After you see a “configuration upload successful” screen, you must then wait one minute before logging into the WRE2206 again. The WRE2206 automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Table 20 Maintenance Restore Configuration

Label

Description

Chapter 9 Tools WRE2206 User’s Guide 51 Figure 40 Temporarily Disconnected If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as that of the default WRE2206 IP address (192.168.1.2). Refer to your operating system’s help files for details on how to set up your computer’s IP address. 9.4.3 Back to Factory Defaults Pressing the Reset button on the Maintenance > Tools > Configuration screen clears all user-entered configuration information and returns the WRE2206 to its factory defaults. You can also press the WPS button on the front panel for more than 10 seconds to reset the factory defaults of your WRE2206. Refer to Section 2.3 on page 13 for more information on the resetting the

Wre2206.

Chapter 9 Tools WRE2206 User’s Guide 52 Figure 42 Maintenance > Tools > LED The following table describes the labels on the LED screen. Table 21 Maintenance > Tools > LED Screen

Label

Description

Led

WRE2206 User’s Guide 53

Chapter 10

Chapter 10 Troubleshooting WRE2206 User’s Guide 54 10.2 WRE2206 Access and Login I don’t know the IP address of my WRE2206. 1 Click Start > Run, enter cmd, and then enter Ping zyxelsetup. You can find the MAC address on a label on the WRE2206. 2 The default URL is http://zyxelsetup. The default IP address is 192.168.1.2. 3 If you changed the IP address and have forgotten it, you might get the IP address of the WRE2206 by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP address of the WRE2206 (it depends on the network), so enter this IP address in your Internet browser. Login (see the Quick Start Guide for instructions) and go to the Device Information table in the Status screen. Your WRE2206’s IP address is available in the Device Information table.

Chapter 10 Troubleshooting WRE2206 User’s Guide 55 3 Make sure your Internet browser does not block pop-up windows and has JavaScript and Java enabled. 4 Make sure your computer is in the same subnet as the WRE2206. (If you know that there are routers between your computer and the WRE2206, skip this step.)

Chapter 10 Troubleshooting WRE2206 User’s Guide 56 5 If the problem continues, contact your ISP. I cannot access the Internet anymore. I had access to the Internet (with the WRE2206), but my Internet connection is not available anymore. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.3 on page 9. 2 Reboot the WRE2206. 3 Try to connect directly to the AP. If you can access the Internet, check that the WRE2206 has associated with the AP by checking the WLAN STA Information SSID field shows the SSID of the AP. See Section 6.4 on page 37. 4 If the problem continues, contact your ISP. The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.3 on page 9. If the WRE2206 is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 Check the signal strength. If the signal strength is low, try moving the WRE2206 closer to the AP if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on). 3 Reboot the WRE2206. 4 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestion

Chapter 10 Troubleshooting WRE2206 User’s Guide 57 To reset the WRE2206, 1 Make sure the power LED is on. 2 Press the WPS button for longer than 10 seconds to set the WRE2206 back to its factory-default configuration.

Or

Wre2206.

WRE2206 User’s Guide 58

Appendix A

Appendix A Customer Support WRE2206 User’s Guide 59 Korea

Appendix A Customer Support WRE2206 User’s Guide 60 Belgium

Appendix A Customer Support WRE2206 User’s Guide 61 Latvia

Appendix A Customer Support WRE2206 User’s Guide 62

Uk

Appendix A Customer Support WRE2206 User’s Guide 63 North America

Usa

WRE2206 User’s Guide 64

Appendix B

Canada

Can Ices-3 (B)/Nmb-3(B)

Appendix B Legal Information WRE2206 User’s Guide 65 Industry Canada RSS-GEN & RSS-247 statement • This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. • This radio transmitter (2468C-WRE2206) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Antenna Information If the product with 5G wireless function operating in 5150-5250 MHz and 5725-5850 MHz , the following attention must be paid, • The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. • For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate; and • The worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2(3) of RSS 247 shall be clearly indicated. If the product with 5G wireless function operating in 5250-5350 MHz and 5470-5725 MHz , the following attention must be paid. • For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit. • Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. • Le présent émetteur radio (2468C-WRE2206) de modèle s'il fait partie du matériel de catégorieI) a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur. Informations Antenne Lorsque la fonction sans fil 5G fonctionnant en 5150-5250 MHz and 5725-5850 MHz est activée pour ce produit , il est nécessaire de porter une attention particulière aux choses suivantes • Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux; • Pour les dispositifs munis d’antennes amovibles, le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5 725 à 5 850 MHz) doit être conforme à la limite de la p.i.r.e. spécifiée pour l'exploitation point à point et l’exploitation non point à point, selon le cas; • Les pires angles d’inclinaison nécessaires pour rester conforme à l’exigence de la p.i.r.e. applicable au masque d’élévation, et énoncée à la section 6.2.2 3) du CNR-247, doivent être clairement indiqués. Lorsque la fonction sans fil 5G fonctionnant en 5250-5350 MHz et 5470-5725 MHz est activée pour ce produit , il est nécessaire de porter une attention particulière aux choses suivantes. • Pour les dispositifs munis d’antennes amovibles, le gain maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 à 5 350 MHz et de 5 470 à 5 725 MHz doit être conforme à la limite de la p.i.r.e. Industry Canada radiation exposure statement This device complies with IC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 cm between the radiator and your body. Déclaration d’exposition aux radiations: Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

European Union

Type

Manufacturer

Gain

Connector

Pifa

N/A

Type

Fabricant

Gain

Connecteur

Pifa

N/A

Appendix B Legal Information WRE2206 User’s Guide 66 Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED) • Compliance information for wireless products relevant to the EU and other Countries following the EU Directive 2014/53/EU (RED). And this product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) without any limitation except for the countries mentioned below table: • In the majority of the EU and other European countries, the 5GHz bands have been made available for the use of wireless local area networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or both are applicable. The requirements for any country may evolve. Zyxel recommends that you check with the local authorities for the latest status of their national regulations for the 5GHz wireless LANs. • If this device for operation in the band 5150-5350 MHz, it is for indoor use only. • This equipment should be installed and operated with a minimum distance of 20cm between the radio equipment and your body. • The maximum RF power operating for each band as follows: • the band 2,400 to 2,483.5 MHz is 98.86 mW, Български (Bulgarian) С настоящото Zyxel декларира, че това оборудване е в съответствие със съществените изисквания и другите приложими разпоредбите на Директива 2014/53/ЕC. National Restrictions • The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters. Please check http://www.bipt.be for more details. • Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer gegevens. • Les liaisons sans fil pour une utilisation en extérieur d’une distance supérieure à 300 mètres doivent être notifiées à l’Institut Belge des services Postaux et des Télécommunications (IBPT). Visitez http://www.ibpt.be pour de plus amples détails. Español (Spanish) Por medio de la presente Zyxel declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 2014/53/UE.. Čeština (Czech) Zyxel tímto prohlašuje, že tento zařízení je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice

2014/53/Eu.

∆Ιαταξεις Της Ο∆Ηγιας 2014/53/Ee.

Ue.

Appendix B Legal Information WRE2206 User’s Guide 67 Notes: • Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those countries. The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm).List of national codes Safety Warnings • Do not use this product near water, for example, in a wet basement or near a swimming pool. • Do not expose your device to dampness, dust or corrosive liquids. • Do not store things on the device. • Do not obstruct the device ventilation slots as insufficient airflow may harm your device. For example, do not place the device in an enclosed space such as a box or on a very soft surface such as a bed or sofa. • Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. • Connect ONLY suitable accessories to the device. • Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information. • Make sure to connect the cables to the correct ports. • Place connecting cables carefully so that no one will step on them or stumble over them. • Always disconnect all cables from this device before servicing or disassembling. Malti (Maltese) Hawnhekk, Zyxel, jiddikjara li dan tagħmir jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 2014/53/UE. Nederlands (Dutch) Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 2014/53/EU. Polski (Polish) Niniejszym Zyxel oświadcza, że sprzęt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 2014/53/UE. Português (Portuguese) Zyxel declara que este equipamento está conforme com os requisitos essenciais e outras disposições da Directiva 2014/53/

Ue.

Country

Iso 3166 2 Letter Code

Country

Iso 3166 2 Letter Code

At

Li

Be

Lt

Bg

Lu

Hr

Mt

Cy

Nl

Cz

No

Dk

Pl

Ee

Pt

Fi

Ro

Fr

Rs

De

Sk

Gr

Si

Hu

Es

Is

Ch

Ie

Se

It

Tr

Lv

Gb

Appendix B Legal Information WRE2206 User’s Guide 68 • Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to a power outlet. • Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord. • Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the device and the power source, repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one. • Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. • CAUTION: Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instruction. Dispose them at the applicable collection point for the recycling of electrical and electronic devices. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product. • The following warning statements apply, where the disconnect device is not incorporated in the device or where the plug on the power supply cord is intended to serve as the disconnect device,

Appendix B Legal Information WRE2206 User’s Guide 69 台灣 以下訊息僅適用於產品具有無線功能且銷售至台灣地區

• 請插在正確的電壓供給插座( 如: 北美/ 台灣電壓110V Ac，歐洲是230V Ac)。

Appendix B Legal Information WRE2206 User’s Guide 70 Explanation of the Symbols Viewing Certifications Go to http://www.zyxel.com to view this product’s documentation and certifications. Zyxel Limited Warranty Zyxel warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized Zyxel local distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, Zyxel will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, and will be solely at the discretion of Zyxel. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held liable for indirect or consequential damages of any kind to the purchaser. To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the device at http://www.zyxel.com/web/support_warranty_info.php. Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. Open Source Licenses This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact [email protected] to get it.

Symbol

Explanation

Index WRE2206 User’s Guide 71 Index

B

C

D

E

F

G

I

L

M

Mac

N

O

Index WRE2206 User’s Guide 72

P

Q

R

S

Ssid

W

Ssid

Wps