⚠
warning Canon
Error Code Lost Connection
Wireless connection (Bluetooth or Wi-Fi) between the camera and smartphone has been disrupted or lost.
? What Causes This
Bluetooth/Wi-Fi connection not properly established, device selection incorrect, incompatible smartphone OS, or connection out of range.
✓ How to Fix It
- Ensure Bluetooth and Wi-Fi are enabled on your smartphone.
- Check that the device is in Wireless mode.
- Verify the correct device is selected in the Canon Mini Cam App.
- Confirm your smartphone OS is compatible (iOS 11 or above or Android 5.1 or above) and up to date.
- Move the smartphone and camera closer together (connection may be affected by distance and environment).
- Restart both the device and smartphone and re-establish the connection.
Source: page 16 of the official manual
From the manual
This error code appears in:
Canon Ivy REC Rugged Action Camera