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⚠
warning Honeywell

Error Code 399

No internet — the internet connection has been lost.

? What Causes This

Network connectivity failure or ISP outage.

✓ How to Fix It

Check your network settings and router connection. Ensure your WiFi network is working properly.

Source: page 28 of the official manual

From the manual

Manual page 28 — Honeywell error 399

Affected Honeywell Products

Honeywell T6 Pro Thermostat

Thermostats

Honeywell T6 Thermostat

Thermostats

Honeywell Lyric T6 Pro Wi-Fi Smart Thermostat

Thermostats

Quick Reference

Code
399
Brand
Honeywell
Severity
warning
Manual Page
28
Products Affected
3

Other Honeywell Codes

triangle with exclamation mark Caution or alert message indicator on th Triangle with exclamation mark Caution or alert message indicator — the Cool On (flashing) or Heat On (flashing) Compressor protection feature is engaged -- Incorrect keypad lockout password entere E1 Sensor error — the thermostat's temperat E2 Communication error — the thermostat is E3 System error — a general system malfunct Cool On flashing Compressor protection feature is engaged Heat On flashing Compressor protection feature is engaged LO BATT Low battery indicator — the installed ba WAIT Compressor protection timer is active — Recovery Adaptive Intelligent Recovery is active

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