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error HP

Error Code Incompatible cartridge

Incompatible toner cartridge detected — cartridge is not compatible with this printer model.

? What Causes This

Wrong cartridge model or non-HP cartridge installed.

How to Fix It

  1. Remove the cartridge.
  2. Reinsert it to check connection.
  3. If error persists, replace with a compatible HP cartridge and visit www.hp.com/support/ljM255.

Source: page 8 of the official manual

From the manual

Manual page 8 — HP error Incompatible cartridge

This error code appears in:

HP Color Laserjet Pro M255 M256 Printer