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error HP

Error Code Jam in cartridge area

Paper jam detected in the toner cartridge area — paper is stuck in the printing mechanism.

? What Causes This

Paper jam inside the cartridge area or around the cartridge.

How to Fix It

  1. Open the top cover.
  2. Remove the toner cartridge.
  3. Clear any stuck paper.
  4. Refer to User Guide for reassembly.
  5. Press OK to continue.

Source: page 8 of the official manual

From the manual

Manual page 8 — HP error Jam in cartridge area

This error code appears in:

HP Color Laserjet Pro M255 M256 Printer