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error HP

Error Code Unauthorized cartridge

Unauthorized toner cartridge detected — cartridge is not an authorized HP cartridge.

? What Causes This

Non-genuine or refurbished cartridge installed.

How to Fix It

  1. Remove the cartridge.
  2. Reinsert it.
  3. If error persists, replace with an authorized HP cartridge and visit www.hp.com/support/ljM255.

Source: page 8 of the official manual

From the manual

Manual page 8 — HP error Unauthorized cartridge

This error code appears in:

HP Color Laserjet Pro M255 M256 Printer