!
error Samsung
Error Code 5C
Water is not draining from the washing machine.
? What Causes This
Drain hose is frozen or clogged, incorrectly positioned, or debris filter is clogged.
✓ How to Fix It
- Make sure the drain hose is not frozen or clogged.
- Make sure the drain hose is positioned correctly, depending on the connection type.
- Clean the debris filter as it may be clogged.
- Make sure the drain hose is straightened all the way to the drain system.
- If the information code remains, contact a customer service centre.
Source: page 48 of the official manual
From the manual