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error Samsung

Error Code 5C

Water is not draining from the washing machine.

? What Causes This

Drain hose is frozen or clogged, incorrectly positioned, or debris filter is clogged.

How to Fix It

  1. Make sure the drain hose is not frozen or clogged.
  2. Make sure the drain hose is positioned correctly, depending on the connection type.
  3. Clean the debris filter as it may be clogged.
  4. Make sure the drain hose is straightened all the way to the drain system.
  5. If the information code remains, contact a customer service centre.

Source: page 48 of the official manual

From the manual

Manual page 48 — Samsung error 5C

Affected Samsung Products