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Common questions
Common Questions
10 totalHow do I connect the WGP12 gamepad to my PC?
Insert the USB receiver into your PC's USB port. The gamepad is a plug-and-play device, though some platforms or games may require additional software to fully activate its functions.
What is the wireless range of the WGP12?
The wireless range is 7m-8m (approximately 23-26 feet). This allows you to use the gamepad from a reasonable distance from your PC or connected device.
How long does it take to charge the WGP12?
If the gamepad is not in use, charging time is approximately 3.5 to 4.5 hours. Once fully charged, the charging indicator light will turn off.
What should I do if the gamepad is not recognized by my PC?
First, check the gamepad connection and try a different USB port. Then ensure the gamepad driver is installed correctly; unplug and restart the computer if necessary.
Why is the gamepad not vibrating during games?
Confirm that the driver is installed correctly and check if the game supports vibration. The gamepad may not vibrate if either the driver is missing or the specific game does not have vibration support.
What does it mean when the LED indicator lights are blinking?
When the battery is low, the indicator lights will blink, and the gamepad will be unusable until charged. During charging when not in use, the four indicator lights will flash slowly, and while using the gamepad during charging, the LED will flash slowly to indicate it is charging.