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Common questions
Common Questions
10 totalWhat should I do before using the rice cooker for the first time?
Before first use, wash the cooking pot following the cleaning instructions and dry it thoroughly. This ensures the pot is clean and ready for cooking.
How do I properly place the cooking pot on the base?
Carefully place the cooking pot straight down on the base and ensure it is securely seated by rotating it left and right. This proper placement is essential for the cooker to function correctly.
What should I do if the low water indicator flashes?
If the water level becomes too low, the unit will switch off and flash '-' while the 'LOW WATER' indicator light illuminates. Fill the unit with water to the MAX line and then press the 'ON/OFF' button to restart the steamer.
Can I immerse the base in water when cleaning?
No, do not immerse the base in water or other liquid as this creates an electrical shock hazard. Instead, wipe the base with a soft, damp cloth or sponge, using mild nonabrasive cleanser for stubborn spots.
Which parts of the rice cooker are dishwasher-safe?
The cooking pot, steamer basket, rice measuring cup, and rice paddle are all dishwasher-safe. However, do not use the 'SANI' setting when washing these parts in the dishwasher.
How do I set the delay start timer?
Press the 'DELAY TIME' button and the display will flash '0.' Continue pressing the 'DELAY TIME' button to set the delay time from 1 to 15 hours, then press 'START' to begin the countdown. The minimum set time is 30 minutes and the maximum delay time is 24 hours.