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Common questions
Common Questions
5 totalHow do I turn on my JBL Tune 115TWS earbuds for the first time?
Simply remove the earbuds from the charging case and they will automatically power on. Then enable Bluetooth on your device and select 'JBL Tune 115TWS' from the list of available devices to connect them.
What should I do if my earbuds won't reconnect to my device?
If the earbuds do not automatically reconnect, place them back into the charging case and then remove them again to initiate pairing mode. Once paired, they should automatically reconnect to your device when powered on in the future.
What do the different LED light colors mean on my earbuds?
A solid white LED means the earbuds are charging, while a flashing white LED indicates pairing mode. A solid red LED means the battery is low, and a flashing red LED signals a charging error or issue that needs attention.
How do I charge my JBL Tune 115TWS earbuds and case?
To charge the earbuds, place them into the charging case and close the lid—they will charge automatically. To charge the case itself, connect it to a power source using the provided USB cable, and the LED indicator will show the charging status.
How do I answer or reject incoming calls on my earbuds?
Press the touch control on the right earbud once to answer or end a call. To reject an incoming call, press and hold the touch control on the right earbud for 2 seconds.