Roku New Remote

How do I charge the Roku New Remote?

Plug the USB cable into your remote and any standard USB power adapter. The status light will stop blinking once your remote is finished charging, indicating it is fully charged and ready to use.

How long does the battery last on a full charge?

Battery life varies based on usage, but typically lasts several weeks under normal use.

How do I set up TV controls on my remote?

Press the Home button on your new remote, go to Settings > Remotes & Devices, find your new remote under 'Remotes,' and choose 'Set up remote for TV control' then follow the on-screen instructions. If you own a Roku TV, you can skip this section as TV controls are already configured.

How do I pair the Roku New Remote with my device?

Press and hold the Home button on your current Roku remote or mobile app for 5 seconds to open the setup menu, select 'Remote,' then press and hold the Pairing button on your new remote for 5 seconds until the status light turns green and starts blinking. Your device's software must be updated to version 9.4 or higher to pair successfully.

What should I do if my remote won't pair with my Roku device?

Ensure your Roku device's software is updated to version 9.4 or higher, check that the remote has fresh batteries, and restart your Roku device before trying to pair again. If pairing still fails (Error Code 001), update your Roku device's software to the latest version and attempt pairing once more.

What is Error Code 002 and how do I fix it?

Error Code 002 means TV control setup failed. To resolve this, ensure your TV is compatible with Roku TV controls and follow the setup instructions carefully.