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Common questions
Common Questions
45 totalWhat paper types can I use with the Manual Feed Slot?
The Manual Feed Slot supports plain paper, thin paper, recycled paper, bond paper, thick paper, labels, and envelopes. You should use both hands to insert one sheet at a time, and continue pressing the paper against the rollers for about two seconds until the machine grabs and pulls it in. If printing on labels or envelopes, open the back cover (face up output tray) before printing so the paper exits onto the face up output tray. (Page 12)
How do I turn off the DCP-B7500D printer?
Turn off the machine by pressing and holding the Power button. The LCD will display [Shutting Down] and remain on for a few seconds before turning off. (Page 9)
What should I check first if my DCP-B7500D is not working properly?
First, verify that the machine's power cord is connected correctly and the power is on, and that all orange protective parts have been removed. Also check that paper is inserted correctly in the paper tray, interface cables are securely connected, and the machine's status is shown as normal in the Brother Status Monitor. For network models, confirm that the access point, router, or hub is turned on and the link indicator is blinking. (Page 13)
What do the different icon colors in the Brother Status Monitor mean?
A green icon indicates the normal stand-by condition, a yellow icon indicates a warning, and a red icon indicates an error has occurred. A grey icon means the machine is offline. You can double-click the Status Monitor icon in the task tray to access it, and click the Troubleshooting button to access Brother's troubleshooting website. (Page 13)
How long will the toner cartridge last in the DCP-B7500D?
The toner cartridge (model TN-B021 for India, or TN-B022 for Indonesia and Vietnam) has an approximate yield of 2,600 pages. This figure is declared in accordance with ISO/IEC 19752 and is based on A4/Letter simplex pages. (Page 16)
How long will the drum unit last and what is the model number for the DCP-B7500D?
The drum unit (model DR-B021 for India, or DR-B022 for Indonesia and Vietnam) has an approximate life of 12,000 pages, based on 1 page per job using A4/Letter simplex pages. The actual number of pages may be affected by factors including media type and media size. (Page 16)
Show 39 more questions
How will I know when it is time to replace the toner or drum unit?
What types of paper can I load in the paper tray of the DCP-B7500D?
What types of media can I use with the Manual Feed Slot?
What do the different WiFi light indicators mean on the DCP-B7500D?
How do I turn off the DCP-B7500D?
What are the possible paper jam error messages on the DCP-B7500D?
What should I check first if my DCP-B7500D appears to have a problem?
What do the different Status Monitor icon colors mean?
What is the approximate page yield of the toner cartridge for the DCP-B7500D?
What is the expected lifespan of the drum unit on the DCP-B7500D?
How can I copy both sides of an ID card onto a single page?
How do I turn on and off the Brother DCP-B7500D printer?
What types of paper can I use in the paper tray?
What should I do if I see an error message on the LCD display?
How do I set up a wireless connection on the DCP-B7535Dw?
What do the different colored Status Monitor icons mean?
What is the page yield for the TN-B021 toner cartridge?
What types of media can I use in the manual feed slot?
How do I access stored One Touch fax numbers 5-8?
Where can I find detailed information about error codes and maintenance messages?
What should I check if I cannot connect my Brother machine to the wireless network?
Where can I find the complete user manual for my Brother DCP-B7500D printer?
What do the different lights on the WiFi button mean?
How do I access stored fax numbers using the One Touch buttons?
How do I set up a wireless connection on my Brother DCP-B7535Dw?
What guides are included in the box with my new Brother printer?
What should I do first when I receive my new Brother printer?
Where can I find answers to frequently asked questions about my printer?
What should I do if I have questions or experience problems with my printer?
How do I turn off my Brother DCP-B7500D printer?
How do I copy both sides of an ID card onto a single page?
What is the best way to learn about the basic operations of my Brother machine?
Where can I find the complete user guide for my Brother DCP-B7500D?
How do I turn off my Brother DCP-B7500D?
How do I set up a wireless connection on my Brother machine?
Where can I find troubleshooting help and FAQs for my Brother machine?
What is the Quick Setup Guide used for?
What should I read first before setting up my Brother machine?
What does it mean when the WiFi light is blinking on my wireless Brother machine?
Full Manual
18 pages
Reference Guide Brief explanations for routine operations
Dcp-B7500D
Dcp-B7535Dw
Mfc-B7715Dw
Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.com/manuals
User's Guides and Where to Find Them Which Guide? What's in It? Where Is It? Product Safety Guide Read this guide first. Please read the Safety Instructions before you set up your machine. See this guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and installing the Full Driver & Software Package for the operating system and connection type you are using. Printed / In the box Reference Guide Learn the basic Fax, Copy and Scan operations and basic machine maintenance. See troubleshooting tips. Printed or on Brother Installation Disc / In the box Online User's Guide This guide includes the additional contents of the Reference Guide. In addition to information about the Print, Scan, Copy, Fax, mobile device functions, Brother ControlCenter operations and troubleshooting, other useful information is included about using the machine on a network. Brother Solutions Center 1 1 Visit support.brother.com/manuals. 1
The Online User's Guide Helps You Get the Most Out of Your Machine We hope that you find this guide helpful. To learn more about your machine's features, please take a look at our Online User's Guide. It offers: Quicker Navigation! Search box Navigation index in a separate panel Comprehensive Format! Every topic in one guide Simplified Layout! Step-by-step instructions Feature summary at the top of the page 1 2 3 4
Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com
Control Panel Overview The control panel may vary depending on your model.
Mfc-B7715Dw
1 2 4 3
Resolution (for certain models only) Press to change the Fax resolution. 2 in 1 (ID) Copy Press to copy both sides of an identification card onto a single page. 2-sided Press to copy on both sides of a sheet of paper. Options Press to access temporary settings for faxing, scanning, or copying.
Fax
Press to switch the machine to FAX Mode.Scan
Press to switch the machine to SCAN Mode.Copy
Press to switch the machine to COPY Mode. 1 General Information 5
5 6 9 8 7
Ok
Press to store your machine settings. d or c Press to scroll back or forward through menu selections. a or b
Dcp-B7500D/Dcp-B7535Dw
1 2 3
Ok
Press to store your machine settings. a or b Press to scroll up or down through menus and options.
Load Paper in the Paper Tray Use the paper tray when printing on the following media: Plain paper Thin paper Recycled paper Thick paper
Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following:
A
Troubleshooting 12
Find the Error Find the Solution Using the LCD Cover is Open
Document and Paper Jams An error message indicates where the paper is stuck in your machine. 5 1 2 3 4 Error messages:
Supplies When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer.
Dcp-B7500D/Dcp-B7535Dw/
Mfc-B7715Dw
1 Approximate cartridge yield is declared in accordance with ISO/IEC 19752. 2 A4/Letter simplex pages Drum Unit Supply Model Name Approximate Life (Page Yield) Applicable Models DR-B021 (For India) DR-B022 (For Indonesia and Vietnam) Approximately 12,000 pages 1Dcp-B7500D/
Dcp-B7535Dw/
Mfc-B7715Dw
1 Approximately 12,000 pages based on 1 page per job [A4/Letter simplex pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and media size. If you are using Windows®, double-click the Brother Creative Center icon on your desktop to access our FREE website designed as a resource to help you easily create and print customised materials for business and home use with photos, text and creativity. Mac users can access Brother CreativeCenter at this web address: www.brother.com/creativecenterB
Appendix B Appendix 15
For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User’s Guide, please visit our website or Solutions website (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software. Alternatively, please contact the Product Support Centre for any customer care/technical support enquiry. To contact Brother International (Aust) Pty Ltd for support on a Brother product please see the details listed below: Product Support Centre: Australia Brother International (Aust) Pty Ltd Phone: Solutions Site: Website: Email: 02 8875 6000 support.brother.com http://www.brother.com.au To submit an e-mail enquiry, visit http://www.brother.com.au go to Service and Support area and follow the prompts. Our Technical Support Consultants are available 5 days a week by phone during the hours of 8.30am to 5.00pm (EST/EDST) Monday to Friday. For New Zealand Only: For technical support for your Brother Product please refer to this user guide and the FAQ’s available on our Brother Solutions website, support.brother.com. Drivers, software, user guides and technical references are all available on our Brother Solutions website. If you require further assistance please contact Brother International (NZ) Limited on the following numbers Technical Brother Support Technical Support for those not using Genuine Consumables Fax Assistance 0800 329 111 0900 552 152 0800 837 822 Our Technical Support Consultants are available 7 days a week by phone during the hours of 8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday. Email Assistance Please visit http://www.brother.co.nz and submit a helpdesk enquiry from our Service and Support page. Web Assistance Please visit http://www.brother.co.nz under Service and Support for Frequently Asked Questions, Driver downloads, Warranty information and Service Centres.
Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries.