Brother DCP Series B7520DW All-in-One Printer manual
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Brother DCP Series B7520DW All-in-One Printer

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Common Questions

23 total
1

How do I set up a wireless connection on the DCP-B7520DW?

Press the WiFi button on the control panel and launch the wireless installer on your computer. Follow the on-screen instructions to set up a wireless connection between your machine and your network. If you cannot connect to the wireless network, refer to the Online User's Guide for instructions on printing the WLAN Report, or see the Quick Setup Guide for alternative wireless setup. (Page 9)

2

What does it mean when the WiFi light is blinking on my DCP-B7520DW?

When the WiFi light blinks, the wireless connection is down or your machine is in the process of connecting to a wireless access point. When the WiFi light is on (solid), your Brother machine is connected to a wireless access point. (Page 9)

3

What are the different paper jam error messages and where do they indicate the jam is located?

There are five paper jam error messages: Document Jam, Jam Rear, Jam 2-sided, Jam Tray, and Jam Inside. Each message indicates the specific location where paper is stuck in the machine. You can also see these messages in the Brother Status Monitor on your computer. (Page 14)

4

What do the different Status Monitor icon colors mean?

A green icon indicates the normal stand-by condition, a yellow icon indicates a warning, and a red icon indicates an error has occurred. A grey icon indicates the machine is offline. You can also click the Troubleshooting button within the Status Monitor to access Brother's troubleshooting website. (Page 12)

5

How can I print or scan using my mobile device with the DCP-B7520DW?

You can use Brother iPrint&Scan for Mobile to use your Brother machine's features directly from your mobile device without a computer. The Mobile Print/Scan Guide for Brother iPrint&Scan contains detailed information on printing from your mobile device, and can be found on your model's Manuals page at support.brother.com. (Page 16)

6

What types of paper can I load in the Manual Feed Slot?

The Manual Feed Slot supports plain paper, thin paper, recycled paper, bond paper, thick paper, labels, and envelopes. When using labels or envelopes, you should open the back cover (face up output tray) before printing to let the printed paper exit onto the face up output tray. (Page 11)

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Full Manual

18 pages
Page 1

Reference Guide Brief explanations for routine operations

Dcp-B7520Dw

Mfc-B7715Dw

Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.com/manuals

Page 2

User's Guides and Where to Find Them Which Guide? What's in It? Where Is It? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and installing the Full Driver & Software Package for the operating system and connection type you are using. Printed / In the box Reference Guide Learn the basic Fax, Copy and Scan operations and basic machine maintenance. See troubleshooting tips. Printed or on Brother Installation Disc / In the Box Online User's Guide This guide includes the additional contents of the Reference Guide. In addition to information about the Print, Scan, Copy, Fax, mobile device functions, Brother ControlCenter operations and troubleshooting, other useful information is included about using the machine on a network. Brother Solutions Center 1 Mobile Print/Scan Guide for Brother iPrint&Scan This Guide provides useful information about printing from your mobile device, and scanning from your Brother machine to your mobile device when connected to a Wi-Fi® network. Brother Solutions Center 1 1 Visit support.brother.com/manuals. 1

Page 3

The Online User's Guide Helps You Get the Most Out of Your Machine We hope that you find this guide helpful. To learn more about your machine's features, please take a look at our Online User's Guide. It offers: Quicker Navigation! Search box Navigation index in a separate panel Comprehensive Format! Every topic in one guide Simplified Layout! Step-by-step instructions Feature summary at the top of the page 1 2 3 4

  • Search Box
  • Navigation
  • Summary
  • Step-by-Step Instructions
  • To View Online User's Guides To view the Online User's Guide and other available guides, visit support.brother.com/manuals. (Windows®) You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is included in the standard installation and, when installed, you can find it either as a shortcut on your desktop, or from the Windows® Start menu. 2

    Page 4

    Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com

  • Provides several ways to search
  • Displays related questions for more information
  • Receives regular updates based on customer feedback
  • ©2017 Brother Industries, Ltd. All rights reserved. 3

    Page 5

    Control Panel Overview The control panel may vary depending on your model.

    Mfc-B7715Dw

    1 2 4 3
  • One Touch buttons
  • Store and recall up to eight fax and telephone numbers. To access stored One Touch fax and telephone numbers 1-4, press the One Touch button assigned to that number. To access stored One Touch fax and telephone numbers 5-8, press and hold Shift as you press the button.
  • Function buttons
  • Redial/Pause Press to dial the last number you called. This button also inserts a pause when programming quick dial numbers or when dialling a number manually. Tel/R Press Tel/R to have a telephone conversation after picking up the external handset during the F/T fast double-ring. When connected to a PBX, use this button to gain access to an outside line, to recall an operator, or to transfer a call to another extension. WiFi (for wireless models) Press the WiFi button and launch the wireless installer on your computer. Follow the on- screen instructions to set up a wireless connection between your machine and your network. When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point. 1 General Information 4

    Page 6

    Resolution (for certain models only) Press to change the Fax resolution. 2 in 1 (ID) Copy Press to copy both sides of an identification card onto a single page. 2-sided Press to copy on both sides of a sheet of paper. Options Press to access temporary settings for faxing, scanning, or copying.

  • Liquid Crystal Display (LCD)
  • Displays messages to help you set up and use the machine. If the machine is in Fax Mode, the LCD displays: b a Fax Only 01/01 12:00 a. Date & Time b. Receive Mode When you press COPY, the LCD displays: □□■□□ d e f g c 100% Auto Stack Copies:01 c. Type of copy d. Number of copies e. Quality f. Contrast g. Copy ratio
  • Mode buttons
  • Fax

    Press to switch the machine to FAX Mode.

    Scan

    Press to switch the machine to SCAN Mode.

    Copy

    Press to switch the machine to COPY Mode. 1 General Information 5

    Page 7

    5 6 9 8 7

  • Menu buttons
  • Clear Press to delete entered data or cancel the current setting. Menu Press to access the Menu for programming your machine settings.

    Ok

    Press to store your machine settings. d or c Press to scroll back or forward through menu selections. a or b
  • Press to scroll up or down through menus and options.
  • Press to change the resolution in Fax Mode.
  • Press to access speed dial numbers.
  • Dial Pad
  • Use to dial fax and telephone numbers.
  • Use as a keyboard to enter text or characters.
  • Power On/Off
  • Turn on the machine by pressing
  • .
  • Turn off the machine by pressing and holding
  • . The LCD displays [Shutting Down] and stays on for a few seconds before turning off. If you have an external telephone or TAD connected, it is always available. 6

    Page 8

  • Stop/Exit
  • Press to stop an operation.
  • Press to exit from a menu.
  • Start
  • Press to start sending faxes.
  • Press to start copying.
  • Press to start scanning documents.
  • 1 General Information 7

    Page 9

    Dcp-B7520Dw

    / 1 2 3
  • Power On/Off
  • Turn on the machine by pressing
  • .
  • Turn off the machine by pressing and holding
  • . The LCD displays [Shutting Down] and stays on for a few seconds before turning off.
  • Function buttons
  • Copy/Scan Options Press to access temporary settings for scanning or copying. WiFi (for wireless models) Press the WiFi button and launch the wireless installer on your computer. Follow the on- screen instructions to set up a wireless connection between your machine and your network. When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point. Scan Press to switch the machine to Scan Mode. 2 in 1 (ID) Copy Press to copy both sides of an identification card onto a single page. 2-sided (for certain models only) Press to copy on both sides of a sheet of paper. 8

    Page 10

  • Liquid Crystal Display (LCD)
  • Displays messages to help you set up and use the machine. If the machine is in Ready Mode or COPY Mode, the LCD displays: □□■□□ b a c d e 100% Auto Stack Copies:01 a. Type of copy b. Number of copies c. Quality d. Contrast e. Copy ratio Menu Clear Start Stop/Exit 4 5 6
  • Menu buttons
  • Menu Press to access the Menu for programming your machine settings. Clear
  • Press to delete entered data.
  • Press to cancel the current setting.
  • Ok

    Press to store your machine settings. a or b Press to scroll up or down through menus and options.
  • Stop/Exit
  • Press to stop an operation.
  • Press to exit from a menu.
  • Start
  • Press to start copying.
  • 1 General Information 9

    Page 11

  • Press to start scanning documents.
  • 10

    Page 12

    Load Paper in the Paper Tray Use the paper tray when printing on the following media: Plain paper Thin paper Recycled paper Thick paper

  • Adjust the guides
  • Fan the paper
  • Do not exceed this
  • mark For more information, see the Online User's Guide: Load Paper in the Paper Tray. Load Paper in the Manual Feed Slot Use the Manual Feed Slot when printing on the following media: Plain paper Thin paper Recycled paper Bond paper Thick paper Labels 1 Envelopes 1
  • Adjust the guides
  • Use both hands to
  • insert one sheet of paper
  • Continue pressing
  • the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further 1 Open the back cover (face up output tray) before printing to let the printed paper exit onto the face up output tray. For more information, see the Online User's Guide: Load and Print Paper in the Manual Feed Slot. 2 Load Paper 2 Load Paper 11

    Page 13

    Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following:

  • The machine's power cord is connected correctly and the machine's power is on.
  • All of the machine's orange protective parts have been removed.
  • (For network models) The access point (for wireless network), router, or hub is turned on and
  • its link indicator is blinking.
  • Paper is inserted correctly in the paper tray.
  • The interface cables are securely connected to the machine and the computer.
  • Check the machine's status on your machine or in Brother Status Monitor on your computer.
  • Find the Error Find the Solution Using the Status Monitor
  • Double-click the
  • icon in the task tray.
  • (Windows®) If you select the Load Status
  • Monitor on Startup check box, the Status Monitor will launch automatically each time you start your computer.
  • A green icon indicates the normal stand-by
  • condition.
  • A yellow icon indicates a warning.
  • A red icon indicates an error has occurred.
  • A grey icon indicates the machine is
  • offline.
  • Click the Troubleshooting button to
  • access Brother's troubleshooting website.

    A

    Troubleshooting 12

    Page 14

    Find the Error Find the Solution Using the LCD Cover is Open

  • Follow the messages on the LCD.
  • If you cannot resolve the error, refer to the
  • following: Online User's Guide: Error and Maintenance Messages FAQs & Troubleshooting page at support.brother.com Error and Maintenance Messages For information on the most common error and maintenance messages, see the Online User's Guide. To view the Online User's Guide and other available guides, visit support.brother.com/manuals. A Troubleshooting 13

    Page 15

    Document and Paper Jams An error message indicates where the paper is stuck in your machine. 5 1 2 3 4 Error messages:

  • Document Jam
  • Jam Rear
  • Jam 2-sided
  • Jam Tray
  • Jam Inside
  • See the messages in Brother Status Monitor on your computer. Solutions for Wireless Connection If you cannot connect your Brother machine to the wireless network, see the following:
  • Online User's Guide: Print the WLAN Report
  • Quick Setup Guide: Alternative wireless setup
  • To view the Online User's Guide and other available guides, visit support.brother.com/manuals. 14

    Page 16

    Supplies When the time comes to replace supplies, such as the toner or drum, an error message will appear on your machine's control panel or in the Status Monitor. For more information about the supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother dealer.

  • The supply model name will vary depending on your country and region.
  • Toner Cartridge Supply Model Name Approximate Life (Page Yield) Applicable Models

    Tn-B023

    Approximately 2,000 pages 1 2

    Dcp-B7520Dw/

    Mfc-B7715Dw

    1 Approximate cartridge yield is declared in accordance with ISO/IEC 19752. 2 A4/Letter simplex pages Drum Unit Supply Model Name Approximate Life (Page Yield) Applicable Models

    Dr-B023

    Approximately 12,000 pages 1

    Dcp-B7520Dw/Mfc-B7715Dw

    1 Approximately 12,000 pages based on 1 page per job [A4/Letter simplex pages]. The number of pages may be affected due to a variety of factors including but not limited to media type and media size. If you are using Windows®, double-click the Brother Creative Center icon on your desktop to access our FREE website designed as a resource to help you easily create and print customised materials for business and home use with photos, text and creativity. Mac users can access Brother CreativeCenter at this web address: www.brother.com/creativecenter

    B

    Appendix B Appendix 15

    Page 17

    Print and Scan Using Your Mobile Device Brother iPrint&Scan for Mobile allows you to use features of your Brother machine directly from your mobile device, without using a computer. The Mobile Print/Scan Guide for Brother iPrint&Scan contains information on printing from your mobile device. Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to see the guide. 16

    Page 18

    Visit us on the World Wide Web www.brother.com

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