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error Brother

Error Code Jam Tray

Paper is jammed in or near the paper tray area.

? What Causes This

Paper not loaded correctly, exceeded paper tray capacity, or paper feed mechanism failure.

How to Fix It

  1. Follow the error message on the LCD.
  2. Open the tray area and carefully remove any stuck paper.
  3. Reload paper correctly, ensuring it does not exceed the maximum mark.
  4. Close the tray and resume operation.

Source: page 16 of the official manual

From the manual

Manual page 16 — Brother error Jam Tray

Affected Brother Products