Iqos 3 Duo

Iqos 3 Duo

User Guide

Power Adaptor Charging Cable IQOS Cleaning Tool IQOS Cleaning Sticks

Engage With Iqos

Download the IQOS Connect App on Google Play to learn more about IQOS*

Google Play and the Google Play

Logo are trademarks of Google LLC.

IQOS Connect App may not

be available in your country.

Customer Care

For the full user guide and Customer Care visit www.iqos.com Extended support services for IQOS users www.iqos.com/careplus** ** IQOS CARE PLUS may not be available in your country. Charging and Cleaning

Getting Started 4

Turn On

Press and hold IQOS 3 DUO Pocket Charger Button for 4 seconds, then release; Holder Status Lights and Pocket Charger Status Lights will turn on slowly.

Charge Holder

Insert IQOS 3 DUO Holder into the IQOS 3 DUO Pocket Charger, then close door to charge. Holder Status Light will show Holder charge level.

Check Holder Status

Check Holder Status On

Iqos 3 Pocket Charger

Press & release Pocket Charger Button to check IQOS 3 DUO Holder battery level. Blink Twice ready for 2 uses Blink Once ready for 1 use 2 lights ready for 2 uses 1 light ready for 1 use No lights Holder not charged

Check Holder Status

Press & release the Holder Button to check status. Holder Lights indicate IQOS 3 DUO Holder battery level. 2 lights ready for 2 uses 1 light ready for 1 use

Check Holder Status On

Iqos 3 Duo Pocket

Charger

Press & release Pocket Charger Button to check IQOS 3 DUO Holder battery level.

How to use your IQOS 3 DUO

1. Insert Heatstick™

Insert and gently press the HeatStick to the line on filter with filter facing outside. 1″

2. Start Heating

Press Holder Button until IQOS 3 DUO Holder vibrates and Light(s) pulses white.

3. Begin Use

Start using once IQOS 3 DUO Holder vibrates twice.

4. Nearly Complete

To signal the last 30 seconds or last 2 puffs, IQOS 3 DUO Holder will vibrate twice with Light(s) pulsing white.

1. Use Iqos Cleaning Tool

Slide Cap upward and remove completely. Wait for device to cool down, insert IQOS Cleaning Tool and rotate gently.

2. Use Iqos Cleaning Stick

Insert IQOS Cleaning Stick to wipe inside of the holder. Do not touch the blade with the IQOS Cleaning Stick. How to clean Holder How to use your IQOS 3 DUO

5. Remove Heatstick

Slide Cap upward and then remove used HeatStick.

Quick Tips

Check Pocket Charger

Status

Press & release Pocket Charger Button, to check battery level. Lights will turn on to indicate battery status. 10″

To Reset

Press Pocket Charger Button until lights fade out, then release. All Status Lights will turn OFF, blink twice, and progressively fade in, to confirm a RESET.

Lights Blink White Twice

IQOS is outside operating temperature range (0°C-50°C) or Holder needs to be inserted in Pocket Charger with door closed till it is fully charged.

Light Blinks Red

Reset IQOS 3 DUO. If red light blinking persists, contact Customer Care.

This symbol indicates that caution is required when operating the product.

Please Read All Safety Warnings And Instructions Before

Use To Avoid Injury.

These safety warnings and instructions cannot cover all possible conditions that could occur, and users should exercise care and caution. Keep these safety warnings and instructions for future reference as they contain important information. Intended Users

IQOS™ and HeatSticks are for adult use only.

IQOS and HeatSticks are intended for use by current adult smokers who would otherwise

continue to smoke.

Children and adolescents should never use IQOS or HeatSticks under any circumstances.

IQOS or HeatSticks should not be used by people with reduced physical, sensory, or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning their use and understand the risks involved. Tobacco and Nicotine

HeatSticks contain nicotine, which is addictive.

IQOS and HeatSticks are not risk-free. The best way to reduce tobacco-related health

risks is to quit tobacco and nicotine use altogether.

Some users of IQOS and HeatSticks reported experiencing abdominal pain, chest

pain, choking sensation, cough, difficulty breathing, dizziness, dry mouth, dry throat, gingivitis, headache, malaise, nasal stuffiness, nausea, mouth irritation, palpitations, throat irritation, and vomiting.

Nicotine-containing products should not be used by people who have or are at risk of

heart disease, are diabetic, are epileptic, or are experiencing seizures.

Nicotine-containing products should not be used during pregnancy or while

breastfeeding. If you are pregnant, breastfeeding, or think you may be pregnant, you should quit tobacco and nicotine use altogether.

Stopping smoking or switching to IQOS and HeatSticks or other nicotine-containing

products may require the adjustment of the dosing of certain medicines (e.g. theophylline, clozapine, ropinirole).

If you have questions about whether you should use IQOS and HeatSticks given an

existing health condition, consult a health care professional.

Important Safety Information

Warning   Choking And Ingestion Hazard

Keep IQOS and HeatSticks out of reach of children at all times.

CHOKING HAZARD — IQOS accessories and HeatSticks contain small parts.

INGESTION HAZARD — If a HeatStick is swallowed, seek medical attention immediately

due to risk of nicotine intoxication.

Safety Warnings And

Instructions

Warning   Electronic And Battery Hazards

Electronic Risks Failure to follow these Safety Warnings and Instructions could result in fire, explosion, electric shock, injury, or damage to the product or other property:

Only Intended Users should use IQOS.

Only charge the IQOS Pocket Charger with the approved IQOS

Power Adaptor model supplied in the box or available from your local or online (if available in your country) IQOS stores for charging purposes. See the Technical Data section of this User Guide for a list of approved IQOS Power Adaptor models.

Do not use third-party accessories with IQOS.

Only charge the IQOS Pocket Charger using Safety Extra Low

Voltage. See the Technical Data section of this User Guide for details on voltage.

Do not use IQOS where the use of electronic devices is

prohibited.

Only charge the IQOS Pocket Charger indoors as indicated

by the symbol .

Do not use IQOS or charge the IQOS Pocket Charger and/or

IQOS accessories if they are damaged, tampered with, or broken.

Do not use IQOS if its batteries appear to be leaking.

Do not use, charge, or store IQOS in places with high

temperature (such as inside a car in summer, or near heat sources such as radiators or fireplaces).

Do not use IQOS where flammable materials, liquids and

gases are present.

Never immerse or put IQOS or its accessories in contact

with water and/or other liquids. Do not touch IQOS and/or its accessories if they become wet or immersed in any liquid.

Never dispose of IQOS and/or its accessories with other

household waste, as it may come into contact with water and/or other liquids.

Clean the USB charging port on the IQOS Pocket Charger

periodically to avoid accumulation of foreign matters (such as dust particles).

Disconnect IQOS and/or its accessories from any source of

power if it overheats, fumes, ignites, or burns while charging.

Do not touch IQOS and/or its accessories if they do overheat,

fume, ignite, or burn.

Handle with care. Do not drop IQOS or subject it to strong

shock.

Do not attempt to open, service, modify, or repair any

component of IQOS, or to replace any of the components or batteries.

Only use IQOS in ambient temperatures between 0° and 50° C.

Battery Risks IQOS is powered with sealed lithium-ion (Li-on) batteries. Under normal conditions of use, the battery is sealed.

If fluid from leaking battery is swallowed, seek medical attention immediately. Do not

induce vomiting or ingest food or drink.

If vapor from leaking battery liquid is inhaled, get fresh air and seek medical attention.

If fluid from leaking battery is in contact with skin, wash hands and do not touch eyes.

If fluid from leaking battery comes into contact with eyes, immediately flush with running

water for at least 15 minutes and seek medical attention immediately.

Caution Thermal Burn Risk

Failure to follow these Safety Warnings and Instructions could result in thermal burns:

Store IQOS and HeatSticks in a clean, dry, cool place.

Do not expose IQOS and HeatSticks to high humidity conditions or direct sunlight.

Do not use HeatSticks that have been exposed to excessive heat or moisture.

Do not remove a HeatStick while in use.

Never attempt to touch the IQOS heating blade.

Caution Allergic Reaction Risk

Using IQOS and HeatSticks could cause an allergic reaction, such as swelling of the face,

lips, tongue, gums, throat, or body, difficulty breathing, or wheezing.

Stop using IQOS and HeatSticks and seek medical attention immediately if you experience

any of the symptoms listed above, as they may indicate a serious allergic reaction.

Exclusive Use Of Heatsticks

Only purchase IQOS and HeatSticks from your local or online (if available in your country)

IQOS stores or other authorized retailers.

Only use IQOS with HeatSticks. Never use IQOS with a cigarette or similar products that

are not approved for use with IQOS. Doing so may result in injury.

Do not modify HeatSticks in any way or add any substance to HeatSticks. Doing so may

result in injury. Reporting of adverse experiences

If you experience any unwanted health effect when using IQOS and/or HeatSticks,

consult a health care professional.

You can report any adverse experience or incident directly by contacting your local Call

Centre (details can be found in the Customer Care & Warranty booklet). By reporting adverse experiences or incidents, you can help provide more information on the safety of this product.

For more information, please go to www.iqos.com

Information For Disposing Of Iqos

Valid across European Union and EEA This symbol on the product or on its packaging indicates that this product and its individual parts (including batteries) must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by taking it to a designated collection point for the recycling of waste of electrical and electronic equipment. Waste batteries can be returned free of charge at the point of sale. The separate collection and recycling of your waste equipment (including batteries) at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. Disposing of waste equipment as unsorted municipal waste (e.g. by waste incineration or landfilling) can have negative effects on the environment and human health.

Technical Data

Holder: IQOS 3 Model A1404/ IQOS 3 DUO Model A1406 Battery type: Li-ion rechargeable battery Input: 5V

1.6A

Pocket Charger: IQOS 3 Model A1504/ IQOS 3 DUO Model A1505 Battery type: Li-ion rechargeable battery Input: 5V

2A

Bluetooth® 4.1 The IQOS Pocket Charger is marked with the symbol followed by “SxxA2x”, which indicates the IQOS Pocket Charger can only be charged using one of the approved IQOS Power Adaptor models listed below. IQOS AC Power Adaptor Model: S52A21, S21A20, S21A22, S21A23, S21A25, S21A27 Input: 100V-240V~ 50-60Hz 0.3A Output: 5.0V

2.0A

Output power: 10.0W Average active efficiency: 79.0% No load power consumption: <0.09 W USB Type C Cable

© 2019 Copyright Philip Morris Products S.A. Hereby, Philip Morris Products S.A. declares that IQOS 3 DUO is in compliance with the essential requirements and other relevant provisions of Directive

2014/53/Eu.

The official Declaration of Conformity may be found at: www.pmi.com/declarationofconformity IQOS 3 DUO Model A1505 operates within the 2.402 – 2.480GHz frequency band with a maximum RF output power below 10.0 dBm. IQOS 3 DUO Model A1505 is equipped with a passive NFC tag that operates at 13.56MHz frequency band. Designed and manufactured under the authority of Philip Morris Products S.A., Quai Jeanrenaud 3, 2000 Neuchâtel, Switzerland. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Philip Morris Products S.A. and its affiliates is under license. Other trademarks and trade names are those of their respective owners.

Battery Removal Instructions

(For Disposal And Recycling)

Batteries must not be removed by the consumer. At end of product life, only an authorised recycler may safely remove batteries by using the following steps. IQOS 3 DUO Pocket Charger (A1505): Step 1: The device should be fully discharged before disassembling it. Remove the cover, then remove the screw on both sides. Step 2: Detach the charger from the hull. Step 3: Unscrew to remove the retainer. Step 4: Detach all FPC and connector to remove the charger PCB. Step 5: Remove battery and dispose of according to local regulations. IQOS 3 DUO Holder (A1406): Step 1: The device should be fully discharged before disassembling it. Remove the front housing from the holder. Step 2: Remove the rear housing. Step 3: Remove the power button from the holder. Step 4: Remove the glue and solder to detach the battery from the middle part and frame. Middle part must be cut open due to glue. Step 5: Remove battery and dispose of according to local regulations.