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Common questions
Common Questions
10 totalHow many user access codes does the HomeConnect lock support?
The HomeConnect lock supports 30 user access codes. It is recommended to add or change access codes directly from the Z-Wave or ZigBee control system.
What should I do if my first inclusion attempt was unsuccessful?
If the first inclusion attempt was unsuccessful, perform the exclusion process to reset the lock, then repeat the inclusion process. Refer to Figure 2 in the manual for the exclusion process.
How close does the lock need to be to the control system during inclusion?
Depending on the controller location and Z-Wave protocol version, it may be necessary to perform the inclusion process on the HomeConnect Lock within 12 inches from the control system. During the inclusion process, ensure that both the control system and HomeConnect lock remain stationary for a total of 60 seconds to complete the encryption exchange.
How can I delete access codes from the lock?
Deleting access codes can only be done directly from the Z-Wave or ZigBee control system. You cannot delete codes directly from the lock itself.
What is the wireless range of the Z-Wave lock?
Z-Wave has an estimated open air range of 65 feet, but results may vary based on building construction and communication path, with 35 feet+ installed distance being typical. You may need to install a repeatable or beaming Z-Wave device (such as a lamp module) to enhance the communication path for a more robust network.
Do I need a security-enabled controller to use this lock?
Yes, a security-enabled Z-Wave controller must be used in order to fully utilize the product. The lock is a security-enabled Z-Wave product and is fully interoperable with any Z-Wave secure controller.
Full Manual
2 pages
HomeConnect Lock Configuration Guide HomeConnect Lock Configuration Guide HomeConnect Lock Configuration Guide Home Connect 44571 / 04 English
Program
Button
Settings
Press program button below once to enter the 1st code & twice for the 2nd code Enter code on exterior keypad Press on exterior keypad to set codeProgramming
Instructions
Ready
Future Feature Mute Beeper Auto-Lock LED NotificationA
B
A (x1) A (x1) A (x4) B (x9) Inclusion Inclusión Inclusion HomeConnect Lock Type HomeConnect Lock Type HomeConnect Lock Type Z-Wave Zigbee Exclusion Exclusión Exclusion Inclusion/Exclusion Configuration Process for HomeConnect Locks Inclusion/Exclusion Configuration Process for HomeConnect Locks Inclusion/Exclusion Configuration Process for HomeConnect Locks Fig. 1 Fig. 2HomeConnect Lock Configuration Guide HomeConnect Lock Configuration Guide HomeConnect Lock Configuration Guide Home Connect 44571 / 04 English