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Common questions
Common Questions
28 totalHow do I unlock my door using the Be489Wb?
Enter your user code on the touchscreen and press the "Checkmark" icon to unlock the door. The touchscreen provides a secure way to enter your code.
What should I do if my lock has WiFi connectivity issues?
Ensure the lock is within range of your WiFi network and check your WiFi router to confirm it's functioning correctly. If problems persist, try restarting the lock and your router to restore the connection.
What type of batteries does the Be489Wb use?
The lock operates on four (4) AA alkaline batteries. It is recommended to use high-quality batteries to ensure optimal performance and longer battery life.
How do I lock my door with the Be489Wb?
Press the "Lock" button on the touchscreen to secure the door. This provides a quick and convenient way to lock your deadbolt.
How do I delete an existing user code from the lock?
Enter your Programming Code (6 digits), then enter the code you'd like to delete, press the "Lock" button to remove it, enter the code again to confirm, and press the "Home" button to exit. This prevents the deleted code from being used to unlock the door.
What should I do if I see a low battery indicator?
The "Low Battery" icon flashes after entering the code when the battery is low, and becomes solid when the battery is critical. You should replace the batteries with four (4) new AA alkaline batteries to ensure the lock continues to function, as the lock will not operate without new batteries when critically low.
Show 22 more questions
What does a flashing 'X' on the screen mean?
How do I add a new user code to my lock?
What does an amber LED indicate?
How do I factory reset my Schlage Be489Wb?
What type of batteries does the BE489WB use and how often do I need to replace them?
What should I do if my touchscreen is not responding?
What does the flashing "X" icon mean on my lock?
Can I control my Schlage BE489WB from my smartphone?
How do I unlock my door with the BE489WB?
How do I reset my BE489WB to factory settings?
What should I do if my lock shows a low battery indicator?
How do I troubleshoot WiFi connectivity issues?
How do I install the Schlage BE489WB deadbolt?
What type of batteries does the BE489WB use and how do I replace them?
What does a flashing "X" on the lock mean?
What should I do if the touchscreen is unresponsive?
What warranty does the Schlage BE489WB come with?
How do I install the Schlage BE489WB deadbolt on my door?
How do I unlock my door using the touchscreen?
How do I reset my Schlage BE489WB to factory settings?
My lock is having WiFi connectivity issues. What should I do?
What security features does the BE489WB have?