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Common questions
Common Questions
20 totalWhat should I do if my Air Fryer Oven won't turn on?
Ensure the appliance is properly plugged in and the power outlet is functioning. Check that the outlet is supplying power by testing it with another device if needed.
Can I use metal utensils when cooking in microwave mode?
No, metal utensils should not be used in microwave mode as they can cause sparks. Use only microwave-safe utensils and cookware.
How do I clean the air fryer accessory?
Clean the air fryer accessory with warm, soapy water and a soft cloth. Allow it to dry completely before the next use.
What should I check if the food is cooking unevenly?
Check if the turntable is properly positioned and rotating freely. An improperly seated turntable can cause uneven heat distribution.
What is the capacity of this Air Fryer Oven?
The Whirlpool Magicook Pro model has a 29-liter capacity, making it suitable for families of 4-6 members. This size allows for cooking larger quantities of food.
Can I bake cakes in this appliance?
Yes, the convection mode is ideal for baking cakes and other baked goods. Use the convection function and set the appropriate temperature and cooking time.
Show 14 more questions
What components come with the Air Fryer Oven?
Where should I place the Air Fryer Oven for proper operation?
How many cooking modes does this appliance have?
What should I do if I see an error code on the display?
What do I need to do before using the air fryer oven for the first time?
How much clearance space does the oven need around it?
Can I use cooking spray on my food or inside the oven?
How do I pause and cancel cooking mid-cycle?
Can I use aluminum foil or parchment paper inside the oven?
Which accessories are dishwasher safe?
Why is white smoke coming out of my oven, and how do I fix it?
How do I use the meat probe to cook food to the correct internal temperature?
What is the recommended target temperature for cooking poultry with the probe?
What does the Gourmia air fryer oven warranty cover, and how long does it last?
Full Manual
20 pages
For customer service visit www.gourmia.com or call 888.552.0033 2 Contents Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Before First Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Know Your Oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Control Panel, Display & Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Set Up Your Oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 How to Cook with Temp & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Stop / Cancel Cooking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 How to Use Popcorn Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Cooking Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Preset Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 How to Cook with the Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 How to Place the Probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Doneness Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Cleaning & Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Warranty & Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 All rights reserved. No portion of this manual may be reproduced by any means whatsoever without written permission from The Steelstone Group, except for the inclusion of quotations in a media review. Although every precaution has been taken in the preparation of this manual, The Steelstone Group assumes no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein. Although every effort has been made to ensure that the information contained in this manual is complete and accurate, The Steelstone Group is not engaged in rendering professional advice or services to the individual consumer; further, The Steelstone Group shall not be held responsible for any loss or damage allegedly arising from any information or suggestions in this manual. Model: GTF2468 | © 2024 Gourmia | 1.0 The Steelstone Group Brooklyn, NY | Gourmia.com
3 User Manual | French Door Digital Air Fryer Oven | GTF2468 Here at Gourmia, our one and only goal is to make sure nutritious and delicious meals are always a practical possibility no matter how fast-paced your life is. Whether you’re in need of a hearty breakfast, a mid-day snack, or a satisfying supper, our dependable, easy-to-use appliances are designed to work for you while you work your way through your busy day. This manual provides an overview and instructions on all the oven’s functions and features, along with directions for assembling, operating, cleaning, and maintaining your appliance. Please read all safety instructions before getting started. Keep this manual handy for future use and review. Our team is available to help with any and every question you might have about your new oven. We’re excited for you and want you to get the most out of your purchase—so whether you need assistance with setup or guidance on which features to enable for which foods, we’re happy to walk you through it, step by step. Happy and easy cooking! Congratulations on the purchase of your Digital Air Fryer Oven from Gourmia! @gourmia We’d love to hear about the delicious dishes you’re creating! Share your thoughts, recipes, and photos with us.
Important Safeguards For customer service visit www.gourmia.com or call 888.552.0033 4 Important Safeguards Read all instructions before using the electric appliance. For household use only. The following basic precautions should always be followed:
Important Safeguards 5 User Manual | French Door Digital Air Fryer Oven | GTF2468 Save These Instructions
Before First Use For customer service visit www.gourmia.com or call 888.552.0033 6 Before First Use
Power
Ac120V~ 60Hz 1700W
Before First Use 7 User Manual | French Door Digital Air Fryer Oven | GTF2468
Warning:
DO NOT place the oven against a wall or against other appliances. Leave at least 4 inches of free space on the back and sides, and 4 inches of free space above the oven. To avoid the risk of fire: DO NOT place anything on top of the oven. NEVER cover the crumb tray or the oven walls with aluminum foil or parchment paper. You may use foil or parchment paper as a liner on the baking pan, however: • Cut the liner so it is fitted to the exact size of the baking pan and is not raised above or hanging below the pan, to ensure the liner is not close to the heating elements. • NEVER leave the liner on the baking pan during preheating and cooking, unless there is food on the liner to weigh it down and keep it safely secured in place. When cooking greasy or drippy foods, use the baking pan instead of the air fry basket. ALWAYS use CAUTION when opening the doors; hot steam may escape! The oven, accessories and food will be hot! DO NOT touch hot surfaces. Use oven mitts when inserting or removing food from the oven. Using Oil When spraying food for a crispier finish, we recommend using cooking oil instead of cooking spray, as the latter may damage the accessories and reduce the life of the appliance. The oven may produce smoke if you use oil and cook food at a hotter setting than what is recommended. NEVER spray the heating elements or oven walls with oil. Not Recommended Recommended Cooking Spray Oil Mister / Spray BottleKnow Your Oven For customer service visit www.gourmia.com or call 888.552.0033 8 Know Your Oven Accessories Air Fry Basket Oven Rack Baking Pan Crumb Tray NOTE: Always ensure the crumb tray is in the bottom of the oven during cooking. Display Probe Magnetic Probe Storage Control Panel Top Rack Position Bottom Rack Position Center Rack Position
Know Your Oven 9 User Manual | French Door Digital Air Fryer Oven | GTF2468 Control Panel, Display & Sounds Cook Time Temperature / Shade Display when Cooking with Temp & Time: To lower the oven sounds, press and hold
Stop / Cancel
Time / Target Temperature Controls Temperature / Shade Controls Air Fry Presets Cooking Presets Note: The control panel will go into sleep mode after a period of inactivity. Press the power button to turn on the control panel. Live Internal Temperature Target Temperature Display when Cooking with the Probe: To toggle between displaying temperature in Fahrenheit and Celsius, press and hold the temperature / shade controls. Stop / Cancel Power Icon StartSet Up Your Oven For customer service visit www.gourmia.com or call 888.552.0033 10 Set Up Your Oven
How to Use Popcorn Preset 11 User Manual | French Door Digital Air Fryer Oven | GTF2468 How to Use Popcorn Preset
Preset Chart For customer service visit www.gourmia.com or call 888.552.0033 12 Preset Chart
Preset
Preheat
Yes Yes Yes YesTemp
Default
425°F
400°F
400°F
425°F
Range
170°F - 450°F
170°F - 450°F
170°F - 450°F
170°F - 450°F
Time
Default
20 Min
10 Min
25 Min
18 Min
Range
1 - 60 min 1 - 60 min 1 - 60 min 1 - 60 minAccessory
Rack
Position
PositionCenter
PositionCenter
PositionCenter
PositionCenter
Fan
Air Fry
Bacon
Vegetables
Fries
Preset Chart 13 User Manual | French Door Digital Air Fryer Oven | GTF2468 Yes Yes No Yes Yes
425°F
400°F
Shade 3325°F
400°F
170°F - 450°F
170°F - 450°F
1 - 7 shades170°F - 450°F
170°F - 450°F
25 Min
10 Min
N/A
30 Min
25 Min
1 - 60 min 1 - 60 minN/A
1 - 99 min 1 - 99 min PositionCenter
PositionCenter
PositionCenter
PositionCenter
PositionCenter
Fan Off
Fan Off
Roast
Seafood
Wings
Bake
Toast
Preset Chart For customer service visit www.gourmia.com or call 888.552.0033 14 Preset Chart Preset Chart
Preset
Preheat
No Yes Yes YesTemp
Default
Shade 3325°F
450°F
400°F
Range
1 - 7 shades170°F - 450°F
N/A
170°F - 450°F
Time
Default
N/A
10 Min
10 Min
12 Min
Range
N/A
1 - 60 min 1 - 60 min 1 - 60 minAccessory
Rack
Position
PositionTop
PositionCenter
PositionTop
Air Fry BasketCenter
Baking PanBottom
Fan
Fan Off
Fan Off
Fan Off
Bagel
Convection
Bake
Broil
Pizza
Preset Chart 15 User Manual | French Door Digital Air Fryer Oven | GTF2468 No No No No Yes
325°F
200°F
135°F
Low 190°F400°F
170°F - 450°F
90°F - 200°F
90°F - 170°F
Low 190°F - High 250°F300°F - 450°F
15 Min
30 Min
8 Hrs
4 Hrs
6 Min
1 - 60 min 1 - 99 min 30 min - 72 hrs 15 min - 12 hrs 1 - 15 min PositionCenter
PositionCenter
PositionCenter
PositionBottom
Upside Down Air Fry Basket Bottom Baking Pan BottomFan Off
Popcorn
Reheat
Keep Warm
Dehydrate
Slow Cook
How To Cook With The Probe For customer service visit www.gourmia.com or call 888.552.0033 16 How To Cook With The Probe
How To Cook With The Probe 17 User Manual | French Door Digital Air Fryer Oven | GTF2468 Food: Set target temp to: Allow food to carry-over* cook to: Fish
140˚F
145˚F
Poultry165˚F
165˚F
Pork140˚F
145˚F
Beef Rare120˚F
125˚F
Medium Rare130˚F
135˚F
Medium140˚F
145˚F
Medium Well145˚F
150˚F
Well Done155˚F
160˚F
Ground Pork / Turkey155˚F
165˚F
Doneness Chart Below are the target temperature settings to reach desired doneness.Cleaning and Maintenance For customer service visit www.gourmia.com or call 888.552.0033 18
Warning:
NEVER immerse cord, plug, or oven in water or any other liquid. Unplug the appliance and allow it to cool completely before cleaning. Do not use metal kitchen utensils or abrasive cleaning material to clean the unit or the accessories. Cleaning and Maintenance Cleaning • Clean and dry the appliance and accessories after each use. • Clean the accessories with hot water, mild liquid soap, and a non-abrasive sponge. • Clean the probe with a damp cloth or non-abrasive sponge. • Wipe the inside and outside of the oven with a damp cloth or non-abrasive sponge. • The air fry basket, oven rack, and baking pan are top rack dishwasher safe. Storage • Unplug the appliance and let it cool down. • Make sure all parts are clean and dry. • Store the appliance in a clean and dry place. Environment Do not discard the appliance with normal household waste at the end of its life; instead, hand it in at an official collection point for recycling. Doing so will help to preserve the environment.Guarentee and Service If you need service or information or if you have a problem, please visit www.gourmia.com or contact your distributor.
Troubleshooting 19 User Manual | French Door Digital Air Fryer Oven | GTF2468 Troubleshooting Problem Solution Food is not cooked Use smaller batches for more even cooking Raise temperature and continue cooking. Food is not browned evenly Turn over food halfway through cooking process Cook similar sized foods together White smoke is coming out of the oven Clean the oven and accessories after each use to remove greasy residue Warranty and Service This is a one year Limited Warranty and requires proof of purchase from an authorized seller. It is applicable to the original purchaser only and is not transferable to a third party user. Repair or replacement of defective parts is solely at Gourmia’s discretion. In the event that repair isn’t possible, Gourmia will replace the product/part. If product repair/replacement won’t suffice, Gourmia has the option of refunding the cash value of the product or component returned. Product defects not covered under the Warranty provisions include normal wear and damage incurred from use or accidental negligence, misuse of instruction specifications, or repair by unauthorized parties. Gourmia is not liable for any incidental or consequential damages incurred by such circumstances. Only valid within the United States. For Customer Service, Questions or Comments Visit gourmia.com Email [email protected] Call 888.552.0033 Mon-Thu 9:00 a.m. to 6:00 p.m. Et Fri 9:00 a.m. to 3:00 p.m. Et Languages: English, Spanish, French Register your product at www.gourmia.com/warranty