Epson EcoTank ET-2850 All-in-One Printer
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Common questions
Common Questions
28 totalHow do I set up wireless printing on the ET-2850?
Press the home button, select Wi-Fi Setup, choose Wi-Fi (Recommended), then select Wi-Fi Setup Wizard. Select your wireless network name (SSID) from the list, enter your password using the arrow buttons and OK button to confirm each character, then press OK to complete setup. If successful, the blue Wi-Fi icon will display on the LCD screen.
What should I do if the ET-2850 won't connect to Wi-Fi?
First, ensure your router or access point is turned on and correctly connected. Turn off the router, wait about 10 seconds, and turn it back on. Move the product closer to your router and remove obstacles between them. Verify the SSID and password are correct by checking your router's label. If connection still fails, you can print a network connection report by selecting Settings > Network Settings > Connection Check to get error codes and solutions.
How do I load paper in the ET-2850 printer?
Flip the feeder guard forward and raise the paper support. Slide the edge guides out, then fan and align your paper sheets. Insert paper glossy or printable side up and short edge first at the center of the paper support. Slide the edge guides against the paper (not too tightly), tilt the feeder guard, and when prompted on the LCD screen, select the paper size and type and press OK.
What are the ink tank part numbers for the ET-2850?
The manual contains a section on ink bottle part numbers on page 154, but the specific part numbers are not displayed in the provided manual content. You should refer to page 154 of the complete manual or visit the Epson website to find the correct ink bottle part numbers for refilling your ET-2850.
How do I perform a print head nozzle check on the ET-2850?
You can check the nozzles using the product control panel by selecting the appropriate menu option, or you can use a computer utility to perform the nozzle check. Detailed instructions for both methods are available on pages 161-163 of the manual.
How do I enable Wi-Fi Direct mode on the ET-2850?
Press the home button, select Wi-Fi Setup, choose Wi-Fi Direct, and press OK twice. Product information will display on the LCD screen. You can then open the Epson Smart Panel app to connect your device, or manually select the Wi-Fi network name (SSID) and password displayed on the LCD screen. The blue Wi-Fi Direct icon will display when successfully enabled.
Show 22 more questions
How do I change the LCD screen language on the ET-2850?
What should I do if paper gets jammed in the ET-2850?
How do I check ink levels on the ET-2850?
What is the maximum paper loading capacity for the ET-2850?
What wireless connection options does the ET-2850 support?
Can I print from my Chromebook or Android device?
What are the network security recommendations for the ET-2850?
How do I change the sleep timer or power off timer settings?
What paper types and sizes does the ET-2850 support?
How do I load paper into the ET-2850 printer?
What is Epson Connect and what services does it offer?
How do I access the Web Config Utility to manage my printer settings?
What should I know about network security for this printer?
What mobile apps and services does the ET-2850 support?
How do I enable Wi-Fi Direct mode on the ET-2850?
How do I print a network status sheet or connection report?
How do I set up wireless printing on my smartphone or tablet?
How do I change the sleep timer on the control panel?
What should I do if I need to switch from a USB connection to Wi-Fi?
What is the paper loading capacity for the rear paper feeder?
How do I change the language displayed on the LCD screen?
Which Epson papers are compatible with the ET-2850?
Full Manual
258 pages
3 Contents ET-2850 User's Guide................................................................................................................................ 11 Product Basics .......................................................................................................................................... 12 Product Parts Locations ..................................................................................................................... 12 Product Parts - Front ..................................................................................................................... 13 Product Parts - Inside .................................................................................................................... 14 Product Parts - Back...................................................................................................................... 15 Using the Control Panel ..................................................................................................................... 15 Control Panel Buttons and Lights .................................................................................................. 16 The LCD Screen ....................................................................................................................... 17 Status Icon Information............................................................................................................. 17 Entering Characters on the LCD Screen ....................................................................................... 18 Changing LCD Screen Language.................................................................................................. 18 Viewing Animations ....................................................................................................................... 19 Using Power Saving Settings ............................................................................................................. 19 Changing the Sleep Timer Setting from the Control Panel ............................................................ 19 Changing the Power Off Timer Setting from the Control Panel...................................................... 19 Using the Epson Smart Panel Mobile App.......................................................................................... 20 Voice-activated Printing ..................................................................................................................... 20 Epson Connect Solutions for Smartphones, Tablets, and More......................................................... 21 Setting Up Epson Connect Services.............................................................................................. 22 Using Epson Email Print ............................................................................................................... 22 Using Epson Remote Print ........................................................................................................... 23 Using Epson Scan to Cloud........................................................................................................... 24 Using AirPrint .................................................................................................................................... 24 Setting Up Printing on a Chromebook ................................................................................................ 25 Android Printing Using the Epson Print Enabler ................................................................................ 25 Using Fire OS Printing ....................................................................................................................... 26 Using Windows 10 Mobile Printing .................................................................................................... 26 Using Epson Print and Scan App with Windows Tablets ................................................................... 27 Using the Mopria Print Service .......................................................................................................... 27
4 Wi-Fi Networking ....................................................................................................................................... 29 Network Security Recommendations ................................................................................................. 29 Wi-Fi Infrastructure Mode Setup......................................................................................................... 30 Selecting Wireless Network Settings from the Control Panel ........................................................ 31 Setting Up Wireless Printing from a Smartphone or Tablet ................................................................ 33 Wi-Fi Direct Mode Setup .................................................................................................................... 34 Enabling Wi-Fi Direct (Simple AP) Mode....................................................................................... 34 Wi-Fi Protected Setup (WPS)............................................................................................................. 36 Using WPS to Connect to a Network ............................................................................................. 37 Printing a Network Status Sheet......................................................................................................... 37 Printing a Network Connection Report ............................................................................................... 38 Network Connection Report Codes and Messages....................................................................... 39 Changing or Updating Network Connections ..................................................................................... 44 Accessing the Web Config Utility................................................................................................... 44 Changing a USB Connection to a Wi-Fi Connection...................................................................... 45 Connecting to a New Wi-Fi Router ................................................................................................ 45 Disabling Wi-Fi Features ............................................................................................................... 46 Loading Paper ........................................................................................................................................... 47 Loading Paper in the Rear Paper Feeder........................................................................................... 47 Paper Loading Capacity..................................................................................................................... 52 Double-sided Printing Capacity.......................................................................................................... 53 Borderless Paper Type Compatibility ................................................................................................. 55 Compatible Epson Papers.................................................................................................................. 56 Selecting the Paper Settings - Control Panel ..................................................................................... 58 Paper or Media Type Settings - Control Panel .............................................................................. 59 Paper or Media Type Settings - Printing Software.............................................................................. 59 Selecting the Default Paper Source Settings...................................................................................... 60 Paper Source Settings Options ..................................................................................................... 61 Placing Originals on the Product ............................................................................................................. 62 Placing Originals on the Scanner Glass ............................................................................................. 62 Copying...................................................................................................................................................... 64 Copying Documents or Photos........................................................................................................... 64 Copying Options................................................................................................................................. 66
5 Printing from a Computer ......................................................................................................................... 68 Printing with Windows ........................................................................................................................ 68 Selecting Basic Print Settings - Windows ...................................................................................... 69 Print Quality Options - Windows ............................................................................................... 71 Multi-Page Printing Options - Windows..................................................................................... 71 Selecting Double-sided Printing Settings - Windows..................................................................... 72 Double-sided Printing Options - Windows................................................................................. 75 Print Density Adjustments - Windows ....................................................................................... 75 Selecting Additional Layout and Print Options - Windows ............................................................. 76 Custom Color Correction Options - Windows............................................................................ 78 Image Options and Additional Settings - Windows.................................................................... 79 Header/Footer Settings - Windows ........................................................................................... 80 Selecting a Printing Preset - Windows........................................................................................... 81 Selecting Extended Settings - Windows ........................................................................................ 82 Extended Settings - Windows ................................................................................................... 84 Printing Your Document or Photo - Windows................................................................................. 86 Checking Print Status - Windows .................................................................................................. 87 Locking Printer Settings - Windows ............................................................................................... 87 Locked Setting Options............................................................................................................. 89 Selecting Default Print Settings - Windows.................................................................................... 90 Changing the Language of the Printer Software Screens ......................................................... 91 Changing Automatic Update Options ............................................................................................ 92 Printing with the Built-in Epson Driver - Windows 10 S....................................................................... 93 Selecting Print Settings - Windows 10 S........................................................................................ 94 Printing on a Mac ............................................................................................................................... 98 Selecting Basic Print Settings - Mac ............................................................................................. 99 Print Quality Options - Mac ..................................................................................................... 102 Print Options - Mac ................................................................................................................. 102 Selecting Page Setup Settings - Mac .......................................................................................... 103 Selecting Print Layout Options - Mac........................................................................................... 104 Selecting Double-sided Printing Settings - Mac........................................................................... 104 Double-sided Printing Options and Adjustments - Mac........................................................... 106 Managing Color - Mac ................................................................................................................. 106
6 Color Matching and Color Options - Mac ................................................................................ 107 Selecting Printing Preferences - Mac .......................................................................................... 108 Printing Preferences - Mac...................................................................................................... 109 Printing Your Document or Photo - Mac ...................................................................................... 110 Checking Print Status - Mac.................................................................................................... 111 Printing from a Smartphone or Tablet............................................................................................... 112 Printing with Epson Photo+ .............................................................................................................. 112 Cancelling Printing Using the Product.............................................................................................. 112 Scanning .................................................................................................................................................. 113 Starting a Scan................................................................................................................................. 113 Starting a Scan Using the Product Control Panel ........................................................................ 113 Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 115 Changing Default Scan Job Settings ...................................................................................... 116 Starting a Scan Using Epson ScanSmart .................................................................................... 116 Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 117 Starting a Scan from a Scanning Program................................................................................... 119 Starting a Scan from a Smartphone or Tablet.............................................................................. 121 Scanning a Document in Epson ScanSmart..................................................................................... 121 Saving a Scan ............................................................................................................................. 124 Attaching a Scan to Email............................................................................................................ 125 Sending a Scan to a Cloud Service ............................................................................................. 126 Printing a Scan ............................................................................................................................ 127 Selecting Epson ScanSmart Settings............................................................................................... 129 Changing the Epson Product....................................................................................................... 129 Changing the Scan Settings ........................................................................................................ 130 Changing the File Name Settings ................................................................................................ 132 Changing the Save Settings ........................................................................................................ 133 Save Settings.......................................................................................................................... 135 Customizing Action Icons ............................................................................................................ 137 Scanning in Epson Scan 2 ............................................................................................................... 138 Additional Scanning Settings - Main Settings Tab ....................................................................... 141 Additional Scanning Settings - Advanced Settings Tab............................................................... 141 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 143
7 Image Format Options................................................................................................................. 144 Scan Resolution Guidelines ........................................................................................................ 145 Refilling Ink.............................................................................................................................................. 147 Ink Safety Precautions ..................................................................................................................... 147 Check Ink Levels.............................................................................................................................. 149 Checking Ink Levels on Your Product.......................................................................................... 150 Checking Ink Levels - Windows................................................................................................... 150 Checking Ink Levels - Mac........................................................................................................... 152 Disabling Special Offers with Windows ....................................................................................... 153 Purchase Epson Ink ......................................................................................................................... 154 Ink Bottle Part Numbers............................................................................................................... 154 Refilling the Ink Tanks ...................................................................................................................... 154 Adjusting Print Quality............................................................................................................................ 161 Print Head Maintenance................................................................................................................... 161 Print Head Nozzle Check............................................................................................................. 161 Checking the Nozzles Using the Product Control Panel ......................................................... 162 Checking the Nozzles Using a Computer Utility...................................................................... 163 Print Head Cleaning .................................................................................................................... 166 Cleaning the Print Head Using the Product Control Panel ...................................................... 166 Cleaning the Print Head Using a Computer Utility................................................................... 169 Power Cleaning ........................................................................................................................... 172 Power Cleaning Using the Product Control Panel................................................................... 172 Power Cleaning Using a Computer Utility ............................................................................... 173 Print Head Alignment ....................................................................................................................... 175 Aligning the Print Head Using the Product Control Panel ............................................................ 175 Cleaning the Paper Guide ................................................................................................................ 176 Cleaning the Print Head Path........................................................................................................... 179 Checking the Number of Sheets Fed................................................................................................ 182 Checking the Number of Sheets on the LCD Screen................................................................... 183 Checking the Sheet Counter - Windows...................................................................................... 183 Checking the Sheet Counter - Mac.............................................................................................. 184 Cleaning and Transporting Your Product ............................................................................................. 186 Cleaning Your Product ..................................................................................................................... 186
8 Transporting Your Product ............................................................................................................... 187 Solving Problems.................................................................................................................................... 192 Checking for Software Updates........................................................................................................ 192 Viewing the Help Screen .................................................................................................................. 193 Product Status Messages ................................................................................................................ 193 Message Appears Prompting You to Reset Ink Levels..................................................................... 195 Running a Product Check ................................................................................................................ 196 Resetting Control Panel Defaults ..................................................................................................... 196 Solving Setup Problems................................................................................................................... 197 Product Does Not Turn On or Off................................................................................................. 197 Noise After Filling the Ink............................................................................................................. 197 Software Installation Problems.................................................................................................... 198 Solving Network Problems ............................................................................................................... 198 Product Cannot Connect to a Wireless Router or Access Point .................................................. 199 Network Software Cannot Find Product on a Network................................................................. 200 Product Does Not Appear in Mac Printer Window ....................................................................... 202 Wireless Network Connection is Unstable on a Mac ................................................................... 202 Cannot Print Over a Network....................................................................................................... 202 Cannot Scan Over a Network ...................................................................................................... 204 Solving Copying Problems ............................................................................................................... 205 Product Makes Noise, But Nothing Copies.................................................................................. 205 Product Makes Noise When It Sits for a While............................................................................. 206 Copies Have Incorrect or Faint Colors......................................................................................... 206 Position, Size, or Margins of Copies are Incorrect ....................................................................... 207 Solving Paper Problems................................................................................................................... 207 Paper Feeding Problems............................................................................................................. 207 Paper Jam Problems Inside the Product ..................................................................................... 208 Paper Jam Problems in the Rear Cover ...................................................................................... 211 Paper Ejection Problems............................................................................................................. 212 Solving Problems Printing from a Computer..................................................................................... 213 Nothing Prints.............................................................................................................................. 213 Product Icon Does Not Appear in Windows Taskbar................................................................... 214 Printing is Slow............................................................................................................................ 215
9 Solving Page Layout and Content Problems.................................................................................... 216 Inverted Image............................................................................................................................. 217 Too Many Copies Print ................................................................................................................ 217 Blank Pages Print........................................................................................................................ 218 Incorrect Margins on Printout....................................................................................................... 218 Border Appears on Borderless Prints .......................................................................................... 219 Incorrect Characters Print............................................................................................................ 219 Incorrect Image Size or Position.................................................................................................. 220 Slanted Printout........................................................................................................................... 221 Solving Print Quality Problems......................................................................................................... 221 White or Dark Lines in Printout .................................................................................................... 222 Blurry or Smeared Printout .......................................................................................................... 223 Faint Printout or Printout Has Gaps............................................................................................. 225 Grainy Printout............................................................................................................................. 226 Incorrect Colors ........................................................................................................................... 227 Solving Scanning Problems ............................................................................................................. 228 Scanning Software Does Not Operate Correctly ......................................................................... 229 Cannot Start Epson Scan 2 ......................................................................................................... 229 Scanning is Slow ......................................................................................................................... 230 Cannot Send Scans to a Cloud Service....................................................................................... 231 Solving Scanned Image Quality Problems ....................................................................................... 231 Image Consists of a Few Dots Only............................................................................................. 231 Line of Dots Appears in All Scanned Images............................................................................... 232 Straight Lines in an Image Appear Crooked ................................................................................ 232 Scanned Image Quality Problems ............................................................................................... 232 Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 234 Image Colors are Patchy at the Edges ........................................................................................ 234 Ripple Patterns Appear in an Image............................................................................................ 235 Scanned Image Edges are Cropped ........................................................................................... 235 Resetting the Epson Scan 2 Settings .......................................................................................... 235 Uninstall Your Product Software....................................................................................................... 236 Uninstalling Product Software - Windows.................................................................................... 236 Uninstalling Product Software - Mac............................................................................................ 237
10 Where to Get Help............................................................................................................................ 238 Technical Specifications ........................................................................................................................ 240 Windows System Requirements ...................................................................................................... 240 Mac System Requirements .............................................................................................................. 241 Paper Specifications ........................................................................................................................ 242 Printable Area Specifications ........................................................................................................... 243 Scanning Specifications ................................................................................................................... 245 Ink Specifications ............................................................................................................................. 245 Dimension Specifications ................................................................................................................. 246 Electrical Specifications ................................................................................................................... 246 Environmental Specifications ........................................................................................................... 247 Interface Specifications .................................................................................................................... 247 Network Interface Specifications...................................................................................................... 247 Safety and Approvals Specifications ............................................................................................... 248 Notices ..................................................................................................................................................... 250 Important Safety Instructions............................................................................................................ 250 General Product Safety Instructions............................................................................................ 250 Wireless Connection Safety Instructions ..................................................................................... 252 LCD Screen Safety Instructions................................................................................................... 252 FCC Compliance Statement............................................................................................................. 253 Binding Arbitration and Class Waiver............................................................................................... 254 Trademarks...................................................................................................................................... 257 Copyright Notice............................................................................................................................... 257 libTIFF Software Acknowledgment.............................................................................................. 258 A Note Concerning Responsible Use of Copyrighted Materials................................................... 259 Default Delay Times for Power Management for Epson Products............................................... 259 Copyright Attribution.................................................................................................................... 259
11 ET-2850 User's Guide Welcome to the ET-2850 User's Guide. For a printable PDF copy of this guide, click here.
12 Product Basics See these sections to learn about the basic features of your product. Product Parts Locations Using the Control Panel Using Power Saving Settings Using the Epson Smart Panel Mobile App Voice-activated Printing Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics
13 Product Parts - Front 1 Rear paper feeder 2 Paper support 3 Feeder guard 4 Edge guides 5 Output tray Parent topic: Product Parts Locations
15 1 Ink tank cover 2 Ink tanks 3 Ink tank unit 4 Print head Parent topic: Product Parts Locations Product Parts - Back 1 Rear cover (duplexer) 2 AC inlet 3 USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Viewing Animations Parent topic: Product Basics
16 Control Panel Buttons and Lights 1 power button and light 2 home button 3 LCD screen 4 help button 5 stop button 6 back button 7 Arrow buttons and OK button 8 reset button 9 start button The LCD Screen Status Icon Information Parent topic: Using the Control Panel
17 The LCD Screen 1 Displays the network connection status 2 Press an arrow button to scroll left or right 3 Menu options 4 Displays available button actions Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description The product is not connected to a wireless network. The product is searching for an SSID or experiencing a wireless network connection issue. The product is connected to a wireless network. The number of bars indicates the connection's signal strength. Wi-Fi Direct is not enabled. Wi-Fi Direct is enabled. Parent topic: Control Panel Buttons and Lights
18 Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings.
19 Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.
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21 Now you are ready to print with your voice and your Epson product. Parent topic: Product Basics Related tasks Setting Up Epson Connect Services Related topics Wi-Fi Networking Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. Print from anywhere with these Epson Connect solutions:
22 Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.
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24 Related topics Wi-Fi Networking Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
25 Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.
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29 Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Setting Up Wireless Printing from a Smartphone or Tablet Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures. Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:
30 Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings from the Control Panel Parent topic: Wi-Fi Networking
31 Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
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33 Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Setting Up Wireless Printing from a Smartphone or Tablet You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your device directly to the product. Epson Smart Panel is available on iOS and Android devices. Make sure you have the following:
34 Parent topic: Wi-Fi Networking Related tasks Using the Epson Smart Panel Mobile App Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct (Simple AP) Mode Parent topic: Wi-Fi Networking Enabling Wi-Fi Direct (Simple AP) Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point. Note: Make sure the Epson Smart Panel app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
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37 Using WPS to Connect to a Network If you have a WPS-enabled router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.
38 You see a screen like this:
39 Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message Solution
E-1
Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product. If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.40 Error code and message Solution E-2, E-3, or E-7 No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance. Entered security key/password does not match the one set for your router/access point. Confirm security key/password. Contact your network administrator for assistance. Check the following:
41 Error code and message Solution
E-5
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance. If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings.• Wpa (Tkip/Aes)
• Wpa2 (Tkip/Aes)
• Wpa3-Sae (Aes)
Also make sure you are connecting to the 2.4GHz band on your network and using the password for that band.E-6
MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance. If your router or access point has MAC address filtering enabled, register your product's MAC address so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions. If your router or access point is using shared authentication with WEP security, confirm that you are using the correct authentication key and index. If your router or access point limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions.E-8
Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance. If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; set a valid IP address using your product control panel or the Web Config utility. You can also try turning off your product and the router or access point, waiting about 10 seconds, and turning them on again.42 Error code and message Solution
E-9
Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance. Make sure your computer or network device are turned on. Also make sure that you can access the Internet and other devices on the same network from the devices you are trying to connect to your product. If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again. Download and install your product software again to reset your network settings.E-10
Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance. Make sure other devices on the network are turned on and do the following:E-11
Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance. If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the default gateway.43 Error code and message Solution
E-12
Confirm the following: -Entered security key/password is correct -Index of the security key/password is set to the first number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for assistance. Make sure other devices on the network are turned on and do the following:E-13
Confirm the following: -Entered security key/password is correct -Index of the security key/password is set to the first number -Connection and network setup of the PC or other device is correct Contact your network administrator for assistance. Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this may cause your product's network settings to differ from the manually set up devices. If you still cannot connect to your product, do the following:44 Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions. *No more devices can be connected. Disconnect one of the connected devices if you want to add another one. You can connect up to 8 computers or other devices to your product using a Wi-Fi Direct (Simple AP) connection. If you want to add another device, disconnect an existing connected device first. The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer. Change the Wi-Fi Direct SSID. Parent topic: Printing a Network Connection Report Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features Parent topic: Wi-Fi Networking Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.
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47 Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Rear Paper Feeder Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Selecting the Paper Settings - Control Panel Paper or Media Type Settings - Printing Software Selecting the Default Paper Source Settings Loading Paper in the Rear Paper Feeder You can print documents and photos on a variety of paper types and sizes.
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52 Related references Double-sided Printing Capacity Paper Loading Capacity Related tasks Selecting the Paper Settings - Control Panel Paper Loading Capacity See the table here for the loading capacity of the rear paper feeder. Paper type Loading capacity Plain paper Copy paper Letterhead paper Letter (8.5 × 11 inches [216 × 279 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm]), A6 (4.1 × 5.8 inches [105 × 148 mm]), or A4 (8.3 × 11.7 inches [210 × 297 mm]): 100 sheets Legal (8.5 × 14 inches [216 × 356 mm]), Mexico- Oficio (8.5 × 13.4 inches [216 × 340 mm]), 8.5 × 13 inches (216 × 330 mm), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), user-defined (7.17 × 10.12 inches to 8.5 × 11.69 inches [182 × 257 mm to 215.9 × 297 mm])*, or user-defined (2.13 × 3.39 inches to 8.5 × 87.24 inches [54 × 86 mm to 215.9 × 1200 mm])* size: 1 sheet Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Up to the line indicated by the arrow mark Epson Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]): 80 sheets
53 Paper type Loading capacity Epson Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Value Photo Paper Glossy 20 sheets If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time. Epson Premium Presentation Paper Matte Double-sided 1 sheet Envelopes 10 envelopes
54 Paper type Size Double-sided printing capacity Auto Manual Plain paper Copier paper Letterhead paper Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) 100 sheets 30 sheets , Executive (7.25 × 10.5 inches [184 × 267 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm]), A6 (4.1 × 5.8 inches [105 × 148 mm]) — 30 sheets Legal (8.5 × 14 inches [216 × 356 mm]), Mexico- Oficio (8.5 × 13.4 inches [216 × 340 mm]), 8.5 × 13 inches (216 × 330 mm), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) — 1 sheet Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letter (8.5 × 11 inches [216 × 279 mm]) 100 sheets 30 sheets Epson Premium Presentation Paper Matte Double-sided Letter (8.5 × 11 inches [216 × 279 mm]) — 1 sheet You cannot print double-sided on the following paper types:
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56 Parent topic: Loading Paper Related references Printable Area Specifications Compatible Epson Papers You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type Size Part number Sheet count Epson EcoTank Premium Paper Letter (8.5 × 11 inches [216 × 279 mm])
S041586-Et
500 Epson Bright White Pro Paper Letter (8.5 × 11 inches [216 × 279 mm])S041586
500 Epson Bright White Premium Paper Letter (8.5 × 11 inches [216 × 279 mm])S450218-4
500 Epson Multipurpose Plus Paper Letter (8.5 × 11 inches [216 × 279 mm])S450217-4
500 Epson Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm])S041062
100 Epson Premium Presentation Paper Matte 8 × 10 inches (203 × 254 mm)S041467
50 Letter (8.5 × 11 inches [216 × 279 mm])S041257
S042180
50 100 Epson Premium Presentation Paper Matte Double-sided Letter (8.5 × 11 inches [216 × 279 mm])S041568
5057 Paper Type Size Part number Sheet count Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm)
S041809
S042038
50 100 Letter (8.5 × 11 inches [216 × 279 mm])S041141
S041649
S041271
20 50 100 A4 (8.3 × 11.7 inches [210 × 297 mm])S041140
20 Epson Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm)S041727
100 5 × 7 inches (127 × 178 mm)S041464
20 8 × 10 inches (203 × 254 mm)S041465
20 Letter (8.5 × 11 inches [216 × 279 mm])S042183
S041667
25 50 Epson Ultra Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm)S042181
S042174
60 100 5 × 7 inches (127 × 178 mm)S041945
20 8 × 10 inches (203 × 254 mm)S041946
20 Letter (8.5 × 11 inches [216 × 279 mm])S042182
S042175
25 50 Epson Premium Photo Paper Semi-gloss 4 × 6 inches (102 × 152 mm)S041982
40 Letter (8.5 × 11 inches [216 × 279 mm])S041331
20 Epson Value Photo Paper Glossy 4 × 6 inches (102 × 152 mm)S400032
S400033
S400034
20 50 100 Letter (8.5 × 11 inches [216 × 279 mm])S400031
50 Parent topic: Loading Paper58 Selecting the Paper Settings - Control Panel You can change the default paper size and paper type using the control panel on the product. Note: These settings appear automatically when paper is inserted when you set the Paper Setup Auto Display setting to On.
59 Paper or Media Type Settings - Control Panel For this paper Select this paper Type or Media Type setting Plain paper Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Plain Paper Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Epson Value Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Prem. Matte Epson Presentation Paper Matte Presentation Matte Parent topic: Selecting the Paper Settings - Control Panel Paper or Media Type Settings - Printing Software For this paper Select this paper Type or Media Type setting Plain paper Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Plain Paper / Bright White Paper
60 For this paper Select this paper Type or Media Type setting Letterhead paper Letterhead Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Value Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Premium Presentation Paper Matte Epson Presentation Paper Matte Presentation Paper Matte Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings. Parent topic: Loading Paper Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product.
61 Paper Source Settings Options Select the paper source options you want to use for your print jobs. Paper Source Settings option Available settings Description Paper Setting Various Select the paper size and type for each paper source A4/Letter Auto Switching On Select On to switch the selected paper size to match the loaded paper (Letter or A4) if the wrong size is selected Off Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not match the loaded paper Paper Type Notice Paper Setup Auto Display On Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product. Note: If this setting is disabled, you cannot print using AirPrint. Off Parent topic: Selecting the Default Paper Source Settings
62 Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals
63 Note: If you are using Epson ScanSmart to scan multiple photos at once, just make sure they are at least 0.2 inch (4.5 mm) away from the edge of the scanner glass and at least 0.8 inch (20 mm) away from each other. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. Note: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
64 Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers.
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67 Copying option Available settings Description Reduce/Enlarge Actual Size Copies the original at its full size Auto Fit Automatically sizes the image to fit the paper size you selected Custom 100% and other conversions Displays the amount to re-size the original. Change the amount by adjusting the Custom Size setting. Custom Size 25 - 400 in 1% increments Adjusts the amount to re-size the original. Original Size Various sizes Select the document size of your original Multi-Page Single Page Copies each page of the original onto an individual sheet 2-up Copies multiple page documents onto one sheet. Scroll down and select the document orientation and layout order settings as necessary. Quality Standard Adjusts the quality of your copies Draft High ID Card Copy Off Select On to copy both sides of an ID card onto one side of a sheet of paper On Borderless Copy Off Adjusts the amount to expand the original photo when printing borderless photos On Standard Medium Minimum None Parent topic: Copying
68 Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac Printing from a Smartphone or Tablet Printing with Epson Photo+ Cancelling Printing Using the Product Printing with Windows You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows Selecting Extended Settings - Windows Printing Your Document or Photo - Windows Checking Print Status - Windows Locking Printer Settings - Windows Selecting Default Print Settings - Windows Changing Automatic Update Options
69 Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print.
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72 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, and 16-Up Prints several pages on one sheet of paper. Click the Layout Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
73 You see this window:
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75 Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing. Parent topic: Selecting Double-sided Printing Settings - Windows
76 Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab.
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78 Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects.
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Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Image Options Emphasize Text Adjusts the weight of printed text to increase readability. Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility. Edge Smoothing Smooths jagged edges in low-resolution images such as screen captures or images from the Web. Fix Red-Eye Reduces or removes red-eye in photos. Print Text in Black Prints colored text in black. For Color Text Prints colored text on a background pattern or underlined. For Color Graphs and Images Prints colored graphics and images with overlay patterns. For Color Text, Graphs, and Images Prints colored text, graphics, and images with overlay patterns. Enhancement Options Specifies Color Universal Print enhancement settings for text, graphics, and images. Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation.80 Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not saved with your document.
81 You can select to print the following information:
82 You see the available Printing Presets on the left:
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84 You see this window:
85 Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in your application. Output 1 page documents facedown in 2-Sided mode Outputs single-sided pages in a 2-sided print job facedown instead of faceup. Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Barcode mode Reduces bleeding when printing barcodes on plain paper, letterhead paper, recycled paper, preprinted paper, envelopes, and thick paper. Reduce Print Data Size Increases print data compression to improve print speed. Not recommended when printing fine patterns. Use a Mixture of Color Inks to Create Black Mixes color inks to create composite black when printing at standard quality on plain paper or envelopes. Parent topic: Selecting Extended Settings - Windows
86 Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print.
87 Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status.
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90 Setting Options Description Multi-Page Off Prohibits multi-page settings 2-Up Allows printing of 2 pages on one sheet of paper 4-Up Allows printing of 4 pages on one sheet of paper 6-Up Allows printing of 6 pages on one sheet of paper 8-Up Allows printing of 8 pages on one sheet of paper 9-Up Allows printing of 9 pages on one sheet of paper 16-Up Allows printing of 16 pages on one sheet of paper Parent topic: Locking Printer Settings - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
91 You see the printer settings window:
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94 Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application.
95 You see a window like this:
96 You see a window like this:
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99 Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
100 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using.
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103 Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the edges of borderless prints. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu.
104 Parent topic: Printing on a Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window.
105 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the Mac OS version you are using.
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108 Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects. Off (No Color Adjustment) Turns off color management in your printer software so you can manage color using only your application software. Note: An ICC profile is required if color management is turned off. Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product.
109 You see a screen like this:
110 Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Reduce Print Data Size Increases print data compression to improve print speed. Not recommended when printing fine patterns. Parent topic: Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window.
111 Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.
112 Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.
113 Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using Epson ScanSmart Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smartphone or Tablet Parent topic: Scanning Related tasks Placing Originals on the Scanner Glass Starting a Scan Using the Product Control Panel You can scan an image to your computer using your product's control panel buttons. Your product automatically selects default scan settings, but you can view or change them as necessary. You can change the default scan settings using the Event Manager utility on the computer.
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115 Related tasks Placing Originals on the Scanner Glass Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows 10 and Windows 8.x). Before you set up a WSD port, make sure you installed your product software, and connected your product and computer to the same network.
116 Changing Default Scan Job Settings You can view or change the default scan job settings your product uses when you scan to your computer. You do this using the Event Manager program.
117 You see a screen like this: Parent topic: Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
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119 Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
121 Parent topic: Starting a Scan Starting a Scan from a Smartphone or Tablet You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection.
122 You see a screen like this:
123 The original is scanned. When scanning is complete, you see a screen like this:
124 You see a screen like this:
125 You see a screen like this:
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127 You see a screen like this:
128 Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file.
129 Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you can change various scanning settings. Changing the Epson Product Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.
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131 You see a screen like this:
132 Changing the File Name Settings You can change the default file naming method for your scans.
133 You see a screen like this:
135 You see a screen like this:
136 Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options — Sets a compression level by moving a slider or entering a value. File size increases the higher the resolution is. Encoding (Windows only) Standard Images load from top to bottom in a web browser. It takes longer to load the entire image. Progressive Images first load completely at low resolution and then adjust to high resolution in a web browser Embed ICC Profile (Windows only) — Allows you to add ICC profiles to the image TIFF Options Setting Options Description Byte Order Windows Macintosh Specifies the operating system where the scanned image will be used Compression (Windows only) — Specifies the compression format and level for Color/Grayscale and B&W images. File size increases with higher quality. Embed ICC Profile (Windows only) — Allows you to add ICC profiles to the image
137 Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen.
138 You see a screen like this:
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142 Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Threshold Adjusts the level at which black areas in text and line art are delineated, improving text recognition in OCR (Optical Character Recognition) programs. Color Enhance Enhances the shades of the color you select in the scanned image. This setting is available only if you select Grayscale or Black & White as the Image Type setting. Brightness Adjusts the overall lightness and darkness of the scanned image. Contrast Adjusts the difference between the light and dark areas of the overall scanned image. Gamma Adjusts the midtone density of the scanned image. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Corrects color in faded images (when scanning in Photo Mode). Backlight Correction Lightens darkly backlit images (when scanning in Photo Mode). Dust Removal Removes dust on scanned images (when scanning in Photo Mode). Edge Fill Corrects shadowing around the edges of the image by filling the shadows with black or white. Dual Image Output Scans the original image twice using different output settings (Windows only).
143 Watermark Adds a watermark to a scanned image. Parent topic: Scanning in Epson Scan 2 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is recognized using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
144 You see this window:
145 BITMAP (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.) PNG (*.png) An image format that does not lose quality during editing. TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.tif) A TIFF file format when multiple pages are saved to the same file, allowing you to edit the images using a compatible program. PDF (*.pdf) A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file. Searchable PDF (*.pdf) A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your scans. Increasing the resolution raises the amount of detail captured but comes with the following disadvantages:
146 Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
147 Refilling Ink When the ink level is below the lower line on an ink tank, you need to refill it. Periodically check the ink tanks to see if they need to be refilled. Before checking the ink levels or refilling an ink tank as described here, be sure to read the ink safety precautions. Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank. Continued use of the product when the ink level is below the lower line on a tank could damage the product. Ink Safety Precautions Check Ink Levels Purchase Epson Ink Refilling the Ink Tanks Related concepts Print Head Maintenance Ink Safety Precautions Note: Epson strongly recommends the use of genuine ink to ensure optimal print quality and performance. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Ink Handling Precautions
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149 may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle. Ink Bottle and Ink Tank Information
150 Checking Ink Levels on Your Product To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Parent topic: Check Ink Levels Checking Ink Levels - Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any time using a utility on your Windows computer.
151 You see a window like this:
152 Checking Ink Levels - Mac You can check your ink levels using a utility on your Mac.
153 Related tasks Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer.
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155 Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Caution: Wear disposable gloves while refilling the ink tanks to avoid staining your hands. If ink spills, wipe it off immediately with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off.
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161 Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Cleaning the Print Head Path Checking the Number of Sheets Fed Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines. You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily. Note: You cannot clean the print head if the ink level has reached the lower line on the ink tank, and may not be able to clean it when the ink level in any of the tanks is low. You must refill the ink tank first. If you still see white or dark lines or gaps in your printouts, even after cleaning the print head several times, you can run a Power Cleaning. Print Head Nozzle Check Print Head Cleaning Power Cleaning Parent topic: Adjusting Print Quality Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance
162 Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product.
163 Print head needs Power Cleaning
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170 You see a window like this:
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175 If print quality has not improved after running Power Cleaning, wait for at least 12 hours without printing, and then print the nozzle check pattern again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic: Power Cleaning Related concepts Print Head Cleaning Print Head Nozzle Check Related references Where to Get Help Related topics Loading Paper Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product.
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179 Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paper path, the print head path inside the printer may be smeared with ink. To clean the print head path, use the following:
180 Caution: Do not touch the flat white cable, translucent film, or ink tubes inside the product. Doing so may cause a malfunction.
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183 Note: You can also view the number of sheets of paper fed through the product by printing a nozzle check. Checking the Number of Sheets on the LCD Screen Checking the Sheet Counter - Windows Checking the Sheet Counter - Mac Parent topic: Adjusting Print Quality Related concepts Print Head Nozzle Check Checking the Number of Sheets on the LCD Screen You can view the total number of prints, black-and-white prints, and color prints that have been printed.
184 You see this window:
185 You see this window:
186 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. Do not touch the flat white cable, translucent film, or ink tubes inside the product.
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192 Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software Updates Viewing the Help Screen Product Status Messages Message Appears Prompting You to Reset Ink Levels Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product.
193
(E-01)
A printer error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support.194 LCD code Condition/solution
(E-02)
A scanner error has occurred. Turn the product off and then back on again.(E-11)
The ink pad needs to be replaced. Contact Epson for support.(W-01)
Paper is jammed in the product. Remove the jammed paper, then press the button indicated on the LCD screen to clear the error. If the error continues, turn the product off and back on again.(W-11)
An ink pad is nearing the end of its service life. Contact Epson for support. (To continue printing, press the OK button.)(I-22)
To establish a wireless connection using an access point, press the button on the access point or click the button on the access point's wireless settings screen displayed on your computer screen.(I-23)
Enter the PIN code displayed on the LCD screen into the access point or computer within two minutes. If you wait longer than two minutes, a time-out error occurs, the code changes, and you must enter a new code.(I-31)
To make wireless connection settings from your computer, run the installer and follow the on-screen instructions.(I-41)
The Paper Setup Auto Display option is disabled. You must enable Paper Setup Auto Display to use AirPrint.(I-60)
Your computer may not support WSD (Web Services for Devices). The Scan to PC (WSD) function is available only for computers running English versions of Windows 10, Windows 8.x, Windows 7, or Windows Vista. Recovery Mode Update Firmware A firmware update has failed. Connect your product using a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support. Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems195 Related concepts Uninstall Your Product Software Related references Where to Get Help Related tasks Refilling the Ink Tanks Checking for Software Updates Using AirPrint Related topics Wi-Fi Networking Solving Paper Problems Solving Network Problems Solving Problems Printing from a Computer Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the ink levels, do the following:
196 Related tasks Refilling the Ink Tanks Running a Product Check Running a product check helps you determine if your product is operating properly.
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199 Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in Mac Printer Window Wireless Network Connection is Unstable on a Mac Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
200 obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list.
201
202 Related topics Wi-Fi Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions:
203
204 Related concepts Uninstall Your Product Software Related references Cannot Scan Over a Network Related tasks Printing a Network Status Sheet Printing a Network Connection Report Related topics Wi-Fi Networking Cannot Scan Over a Network If you have problems scanning over a network, try these solutions:
205 Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset.
206
207 Position, Size, or Margins of Copies are Incorrect If the position, size, or margins of your copies are incorrect, try these solutions:
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210 Caution: Do not touch the flat white cable or translucent film inside the printer.
211 Paper Jam Problems in the Rear Cover If you see a message that paper has jammed in the rear cover, follow the steps here.
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213 Related tasks Loading Paper in the Rear Paper Feeder Cancelling Printing Using the Product Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions:
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217 Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions:
218 Blank Pages Print If blank pages print unexpectedly, try these solutions:
219 Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Loading Paper in the Rear Paper Feeder Selecting Page Setup Settings - Mac Placing Originals on the Scanner Glass Selecting Basic Print Settings - Mac Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions:
220
221 Selecting Page Setup Settings - Mac Placing Originals on the Scanner Glass Cleaning Your Product Slanted Printout If your printouts are slanted, try these solutions:
222 Grainy Printout Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
223 Related tasks Refilling the Ink Tanks Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Loading Paper in the Rear Paper Feeder Selecting Basic Print Settings - Mac Selecting Basic Print Settings - Windows Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions:
224
225 Cleaning Your Product Cleaning the Print Head Path Selecting Double-sided Printing Settings - Windows Selecting Double-sided Printing Settings - Mac Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions:
226 Print Head Alignment Print Head Nozzle Check Power Cleaning Check Ink Levels Related tasks Refilling the Ink Tanks Loading Paper in the Rear Paper Feeder Aligning the Print Head Using the Product Control Panel Cleaning the Print Head Path Cleaning the Paper Guide Grainy Printout If your printouts are grainy, try these solutions:
227 Related concepts Print Head Cleaning Print Head Alignment Print Head Nozzle Check Related references Paper or Media Type Settings - Printing Software Related tasks Refilling the Ink Tanks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Selecting Basic Print Settings - Mac Aligning the Print Head Using the Product Control Panel Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors, try these solutions:
228
229 Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions:
230 Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset.
231 Cannot Send Scans to a Cloud Service If you cannot send a scan to a cloud service, try these solutions:
232 Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Placing Originals on the Scanner Glass Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions:
233
234 Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab Related tasks Scanning in Epson Scan 2 Scanning a Document in Epson ScanSmart Characters are Not Recognized During Conversion to Editable Text (OCR) If characters in your scanned images are not recognized during OCR conversion, try these solutions:
235 Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again:
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240 Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Scanning Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software, your computer should use one of these Microsoft operating systems:
241
• Os X 10.6.8
Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads. Parent topic: Technical Specifications242 Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Single-sheets Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8.5 × 13 inches (216 × 330 mm) 4 × 6 inches (102 × 152 mm) 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Executive (7.25 × 10.5 inches [184 × 267 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]) Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) Paper types Plain paper Note: Your product also supports compatible papers distributed by Epson. Select the link at the end of this topic to view a list of compatible Epson papers. Weight* Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain bond paper Weight* 20 lb (75 g/m2) to 27 lb (100 g/m2)
243
244 Borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) 2 Reduced print quality area/bottom: 1.57 inches (40 mm) Envelopes 1 Left/right margins: 0.12 inch (3 mm) 2 Top/bottom: 0.12 inch (3 mm) 3 Reduced print quality area/left: 0.71 inch (18 mm) 4 Reduced print quality area/right: 1.61 inches (41 mm) Parent topic: Technical Specifications
245 Scanning Specifications Scanner type Flatbed, color Photoelectric device
Cis
Effective pixels 10200 × 14040 pixels (1200 dpi) Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: Letter or A4 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 9600 in 1 dpi increments Image data Color: 48 bits per pixel (16 bits per pixel per color) internal 24 bits per pixel (8 bits per pixel per color) external Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light sourceLed
Parent topic: Technical Specifications Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary considerably based on images printed, print settings, paper type, frequency of use and temperature.246 Color Black, Cyan, Magenta, Yellow Ink life Opened package: Use as soon as possible Unopened package: Use before the date on the package has expired Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after approximately 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related references Ink Bottle Part Numbers Dimension Specifications Height Stored: 7.4 inches (187 mm) Printing: 10.2 inches (259 mm) Width Stored: 14.8 inches (375 mm) Printing: 14.8 inches (375 mm) Depth Stored: 13.7 inches (347 mm) Printing: 22.3 inches (567 mm) Weight (without ink or power cord) 11.9 lb (5.4 kg) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50/60 Hz
247 Input frequency range 49.5 to 60.5 Hz Rated current 0.4 to 0.2 A Power consumption (with USB connection) Standalone copying: 12 W (ISO/IEC24712) Ready mode: 4.3 W Sleep mode: 0.7 W Power off mode: 0.2 W Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity (without condensation) Operating: 20 to 80% RH Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers; USB 3.0 cables are not supported) Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE802.11 b/g/n; IEEE802.11n available only on the 20 MHz channel
248 Security WEP (64/128 bit)
Wpa-Psk (Tkip)
WPA2-PSK (AES); complies with WPA2 with support for WPA/WPA2 PersonalWpa3-Sae (Aes)
Frequency band 2.4 GHz Connection modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Note: Infrastructure and Wi-Fi Direct modes can be used simultaneously. Maximum radio frequency power transmitted 20 dBm (EIRP) Security Security protocol SSL/TLS: HTTPS Server/Client, IPPS SNMPv3 Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC Part 15 Subpart B Class B Canada Safety: CAN/CSA-C22.2 No.60950-1Emc: Can Ices-3 (B)/Nmb-3 (B)
This equipment contains the following wireless module:249 modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Parent topic: Technical Specifications
250 Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Parent topic: Notices General Product Safety Instructions
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Warning
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. For Canadian UsersCan Ices-3(B)/Nmb-3(B)
Parent topic: Notices254 Binding Arbitration and Class Waiver
1. Disputes, Binding Individual Arbitration, And Waiver Of Class Actions And
Class Arbitrations
1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim, controversy or action between you and Epson arising out of or relating to this Agreement, Epson branded products (hardware and including any related software), or other transaction involving you and Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or more specifically, a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement, (c) copyright infringement or misuse, or (d) trade secret misappropriation (an "IP Claim"). You and Epson also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of action is for an IP Claim. 1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGEOr Jury In A Court Proceeding And Your Grounds For Appeal Are Limited.
Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this Agreement. 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los Alamitos, CA 90720 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent address Epson has in its records for you. For this reason, it is important to notify us if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the sender's name, address and contact information, the facts giving rise to the Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration. 1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state or municipality if the action is within that court's jurisdiction and is pending only in that court.255
1.5 Waiver Of Class Actions And Class Arbitrations. You And Epson Agree That
Each Party May Bring Disputes Against The Other Party Only In An Individual
Capacity, And Not As A Plaintiff Or Class Member In Any Class Or
Representative Proceeding, Including Without Limitation Federal Or State
Class Actions, Or Class Arbitrations. Class Action Lawsuits, Class-Wide
Arbitrations, Private Attorney-General Actions, And Any Other Proceeding
Where Someone Acts In A Representative Capacity Are Not Allowed.
Accordingly, Under The Arbitration Procedures Outlined In This Section, An
Arbitrator Shall Not Combine Or Consolidate More Than One Party'S Claims
Without The Written Consent Of All Affected Parties To An Arbitration
Proceeding.
1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling 1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1 above. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator may award you the same damages as a court could, and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. In some instances, the costs of arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. The arbitrator's award is binding and may be entered as a judgment in any court of competent jurisdiction. You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by telephone shall take place in a location reasonably accessible from your primary residence, or in Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at http://www.jamsadr.com ("Demand for Arbitration"). (ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North State College Blvd., Suite 600 Orange, CA 92868, U.S.A.256 (iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute Notice), or as otherwise agreed by the parties. b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration. c) Arbitration Fees. Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator fees for any arbitration commenced (by you or Epson) pursuant to provisions of this Agreement. d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater than Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorney reasonably accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and expenses to be paid by Epson pursuant to this Section 1.6d). e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section 1.6d) above does not limit your rights to attorney's fees and expenses under applicable law; notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and expenses. 1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual arbitration procedure and waiver of class and representative proceedings specified in this Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual arbitration procedure and waiver of class and representative proceedings specified in this Section 1. In the event that you opt-out consistent with the procedure set forth above, all other terms shall continue to apply, including the requirement to provide notice prior to litigation. 1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you timely elected to opt-out when you first assented to this Agreement).
257 1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions as provided in Section 1.5. This means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1) shall be null and void. Parent topic: Notices Trademarks EPSON® and Epson Smart Panel® are registered trademarks, EPSON Exceed Your Vision is a registered logomark, and Epson ConnectTM and Remote PrintTM are trademarks of Seiko Epson Corporation. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. AirPrint, Apple, iPad, iPhone, iPod touch, ColorSync, Mac, macOS, OS X, and the AirPrint Logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Google® is a registered trademark and AndroidTM, ChromebookTM, GmailTM, Google ChromeTM, Google DriveTM, and Google PlayTM are trademarks of Google LLC. Wi-Fi Direct® is a registered trademark of Wi-Fi Alliance®. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is
258 designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice. libTIFF Software Acknowledgment A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic: Notices libTIFF Software Acknowledgment Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (I) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
The Software Is Provided "As-Is" And Without Warranty Of Any Kind, Express,
Implied Or Otherwise, Including Without Limitation, Any Warranty Of
Merchantability Or Fitness For A Particular Purpose.
In No Event Shall Sam Leffler Or Silicon Graphics Be Liable For Any Special,
Incidental, Indirect Or Consequential Damages Of Any Kind, Or Any Damages
Whatsoever Resulting From Loss Of Use, Data Or Profits, Whether Or Not
259 ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT